We had an exterior room and there were a lot of noisy loud people at 1:30 at night playing music very loudly in their cars outside of a room. They were disorderly and we did try to call the front desk to have them deal with it. We tried twice but nobody answered the phone. If you try this hotel, try to get an interior room on the courtyard which is much quieter. The staff when we talked to them were very nice and apologized.