In-room safe, iron/ironing board, free cots/infant beds, rollaway beds
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Reviews of Days Inn by Wyndham Barnwell

2 out of 5
Days Inn by Wyndham Barnwell
10747 Dunbarton Blvd, Barnwell, SC

Reviews

6.0
Rating 10 - Excellent. 30 out of 162 reviews" "
Rating 8 - Good. 30 out of 162 reviews" "
Rating 6 - Okay. 39 out of 162 reviews" "
Rating 4 - Poor. 28 out of 162 reviews" "
Rating 2 - Terrible. 35 out of 162 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

4.8/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Elise

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities
This hotel is old and someone tried to fix it up themselves, but it didn't turn out very well. When we got there, the sheets were dirty and stained, and one of the blankets had a burn mark from a cigarette. The bad do-it-yourself job is everywhere, with paint splattered all over the mirrors and walls. If you're just looking for a basic hotel, then this is the one for you. The shower head was really high, so water splashed all over the floor since the curtain couldn't keep it contained. They didn't have breakfast available, and they charged us an extra $150 just in case we accidentally damaged something. If you pay with cash and forget about the charge, they keep your money (that's not fair, but let's move on). At least it was quiet and the air conditioning worked well once we figured out how to use it. The housekeeper came and quickly changed the sheets and blanket when I told the front desk about the problems we had.
Stayed 1 night in May 2024

2/10 Terrible

Eva

Disliked: Cleanliness, staff & service, property conditions & facilities
The mattress had a hole in the middle. The toilet did not work properly. Had to turn water off so the water would stop running.
Stayed 1 night in May 2024
Response from Rick Patel on 20 May 2024
Sorry For the Inconvenience, we defiantly take a look

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Close to my home was able to come to town for family dinner with no problems
Stayed 1 night in Apr 2024
Response from Hotel Manager. on 29 Apr 2024
Dear Wayne,Thank you for the review. We are glad to hear about our hotel's convenient location and had a great stay. We take a lot of pride in treating guests like we would all love to be treated ourselves. We look forward to welcoming you again soon.Sincerely,Hotel Manager.

6/10 Okay

Lynda

Liked: Staff & service
The staff were extremely pleasant and nice. My biggest thing is cleanliness. I checked in and was made to sign that I was in a no smoking room. Got to the room and someone had definitely smoked in the room cause I am a non smoker and I could smell the smoke. I reported it to the front desk and was told it was a smoking room. I said okay. Just did not want to be held liable for the smell of smoke in the room. The towels were stained. I reported that to the front desk and the gentleman told me rooms that are smoking rooms get different towels and that is why my towels were stained. He did give me a new set of towels that were a little better. When I checked out I could see “smoking” written on some of the envelopes the key cards were in. My envelope did not have “smoking” written on it so I believe I was not told the truth. The microwave in my room was rusted. The desk clerk at the hotel told me that was because other guests tried to microwave things they should not have. I told him that would not had led to a rusted microwave. Everything stated here was brought to the attention of the front desk clerk. The hotel is dated. If you are looking for a overnight quick stay this might be okay but if you need a updated hotel this is not it.
Stayed 2 nights in Mar 2024
Response from Hotel Manager. on 19 Mar 2024
Dear Guest,Thank you for the effort you put into writing this review. It's nice to see that the staff service was good. However, we do greatly apologize for your stay not being up to your satisfaction. We’re always working, however, to make the experience here better. We take real pride in providing a great guest experience. I hope you will give us another try in the future.Sincerely,Hotel Manager.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rick Patel on 18 Mar 2024
Thank You

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Hotel Manager. on 7 Feb 2024
Dear Stephen,Thank you for the review. I’m pleased we were able to provide you with a great experience. We take genuine pride in providing an experience that meets the needs of many kinds of travelers. We look forward to having you with us again in the future.Sincerely,Hotel Manager.

6/10 Okay

INDIA

Stayed 1 night in Nov 2023
Response from Hotel Manager. on 21 Mar 2024
Dear Guest,Thank you for the review. It's nice to see that you had an overall good experience. We regret any inconvenience you faced. We shall definitely work on your observations. You can expect a further improved stay next time. I hope that you will visit us again.Sincerely,Hotel Manager.

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting, smelled like black & molds, cheap cigarettes, and weed all mixed together. Dirty rooms, blankets with burn holes and crusty spots on them. Not a safe place for families.
Stayed 7 nights in Jan 2024
Response from Hotel Manager. on 24 Jan 2024
Dear Brain,We appreciate your recent week-long stay at our hotel. Throughout your visit, no concerns or complaints were raised. However, had you shared any issues, we would have been more than willing to address and resolve them immediately. Your satisfaction is our priority, and your feedback helps us continually improve our services.Sincerely,Hotel Manager.

10/10 Excellent

Kent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Barnwell
Best place to stay in Barnwell. The facility was very clean, well lit, and conveniently located near all of the shopping and food in town. Rick and his staff were very accommodating and checkin and check out was a breeze. I highly recommend you stay here.
Stayed 1 night in Jan 2024
Response from Hotel Manager. on 11 Jan 2024
Dear Guest,Thank you for sharing your experience. I'm delighted to hear that you had a wonderful experience with our staff, enjoyed a clean and well-maintained room, and found our location to be convenient. We pride ourselves on providing exceptional service and ensuring that our guests have a comfortable and convenient stay. We look forward to welcoming you back in the future.Sincerely,Hotel Manager.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Dec 2023
Response from Rick PATEL on 19 Dec 2023
Thank You

2/10 Terrible

Eric

Liked: Property conditions & facilities
Disliked: Staff & service
False advertising they claim coffee and juice available, totally false
Stayed 3 nights in Nov 2023
Response from Hotel Manager. on 11 Nov 2023
Dear Eric,Thank you for the review. I’m terribly sorry that we failed to meet your expectations in some ways. We’re always working to make the guest experience better than ever before. We take real pride in this hotel and believe that pride shows in everything we do. I hope you will try us again in the future. Sincerely,Hotel Manager.

6/10 Okay

Lawrence

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Hotel Manager. on 28 Oct 2023
Dear Lawrence,Thank you for the review. It's nice to see that you had an overall good experience. We regret if we let you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will stay with us again.Sincerely,Hotel Manager.

8/10 Good

Barbara

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The King bed was wonderful! I didn't like that when I checked in the lady had no idea about what time breakfast/coffee was served. I also didn't like that coffee not always in the lobby.
Stayed 2 nights in Sep 2023
Response from Rick Patel on 18 Sep 2023
Thank you

2/10 Terrible

Suzanne

Disliked: Room comfort
We won’t stay there again
Mattress was terrible, lumpy and way too soft. There were three small bed pillows, each about 14 inches square, on the king size bed. I asked for additional pillows, but was told there were none available. The room appeared clean, but the bottoms of my white gym socks became very dirty from walking around the room with my shoes off.
Stayed 1 night in Sep 2023
Response from Hotel Manager. on 28 Oct 2023
Dear Guest,Thank you for your stay. I’m sorry that we couldn’t provide the quality of experience that you desired. We’re always working, however, to make the experience here better. We take real pride in providing a great guest experience. I hope you will give us another try in the future.Sincerely,Hotel Manager.

2/10 Terrible

Angela

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hotel is a mess.
Stayed 1 night in May 2023
Response from Rick Patel on 24 May 2023
Thank You

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Disappointed.
Sheets were worn looking. Cigarette stains in blanket. Furniture was moved out of my room without my permission and not put back. My things were placed on a iron board or chair. Found condoms left in the room. Headboard was removed from the bed. Hair found in the bathtub and floor. I got back to the room late and was not able to find another hotel in the area that i hoped was decent. Ended up staying the night unable to sleep even after spraying the room with lysol.
Stayed 2 nights in Apr 2023
Response from Rick Patel on 4 May 2023
This is not the right feedback, You already aware during check inn that we are under the renovation for changing new furniture in all the hotel rooms,after 1 day later you complain and I offer you to refund if you choose to checking out for you last night, it was 6 pm in the evening i said that ( no hotel can do that) but you choose to stay and I still give you 25 refund during the check out , also you promised that you not going to write any feedback , you still put this nagative feedback. This is not a good human being.Every customer is staying in a hotel. Nobody complain except you about this furniture that we moved because we are under renovation and changing new furniture,

10/10 Excellent

Talina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked for a standard king bed room and we were upgraded to the suite. It was very huge and very spacious with a hot tub. The room was very clean. Enjoyed the hot tub.
Stayed 1 night in Apr 2023
Response from Hotel Manager. on 13 Apr 2023
Dear Talina,Thank you for your wonderful feedback. We're thrilled to hear that you enjoyed your upgraded suite and that it was very spacious and had a hot tub for you to enjoy. We're pleased to hear that you were able to fully enjoy your stay with us, and we hope to have the pleasure of hosting you again in the future for another comfortable and enjoyable stay.Sincerely,Hotel Manager.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Rick Patel on 28 Mar 2023
Thank You for your Feedback

8/10 Good

Jen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. No coffee or breakfast but everything else was great
Stayed 1 night in Mar 2023
Response from Hotel Manager. on 6 Mar 2023
Dear Jen,Thank you for your great review! We are so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We look forward to hosting you again very soon!Sincerely,Hotel Manager.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little spot, very clean and great staff.
Stayed 1 night in Feb 2023
Response from Hotel Manager. on 27 Feb 2023
Dear Joseph,Thank you for sharing your positive feedback with us! We are delighted to hear that you found our hotel to be a nice little spot and that our staff provided great service during your stay. Our team takes pride in providing a clean and comfortable environment for our guests, and we are glad that we met your expectations.We hope to have the pleasure of serving you again in the future!Sincerely,Hotel Manager.

6/10 Okay

Nancy

Stayed 3 nights in Jan 2023
Response from Ricxk Patel on 1 Feb 2023
Thank You for your Feedback

4/10 Poor

Donna

Business traveller, Travelled with group
Disliked: Cleanliness, property conditions & facilities
The place smelled of bleach and was not clean. Took a video of the place ...appalling....old and soiled furniture. Had no choice bc was out of town ...slept in my clothing on my back with my huddy on...I can say more but I digress....the parent company of this place needs to do something...just because it is a small town doesn’t mean the place should be run down.
Stayed 1 night in Oct 2022
Response from Hotel Manager on 25 Oct 2022
Dear Donna,Thank you for your kind feedback. We regret the unpleasant experience you had during your stay with us. This is not the kind of experience we want to provide to our guests. We take feedback from our guests very seriously. we have noted the issues highlighted by you and will get them resolved by the concerned team. Hope you will give us yet another opportunity to serve you better. Sincerely, Hotel Manager

2/10 Terrible

Cassandra, New Albany

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This hotel was disgusting. I only turned on the light switch in my room before immediately checking out. There was a used razor on the bed, cigarette burns in the comforters and chairs, blood on the lampshade, body hair (the worst kind) on the toilet and in the shower, mold on the bathroom ceiling, and the room was so thick with moisture that I could barely breathe. On top of that, there was a poorly executed patch job behind the door where it had been kicked/flung open numerous times and pry marks on the door. I felt so absolutely unsafe and disgusted by this hotel that I opted to instead sleep in my car. Gross and definitely do not recommend! There are far better hotels available in Aiken only about a half hour away.
Stayed 1 night in Oct 2022
Response from Hotel Manager on 13 Oct 2022
Dear Cassandra,Thank you for your stay. It is disappointing to note that your stay was not satisfactory. We regret the inconvenience due to unfortunate reasons. Our team will check where we went wrong and will take corrective actions for maximum betterment. We shall appreciate your kind understanding. Please visit again.Sincerely,Hotel Manager

6/10 Okay

Kyle

The TV didn’t work and the room wasn’t necessarily clean.
Stayed 3 nights in Oct 2022
Response from Hotel Manager on 12 Oct 2022
Dear Kyle,Thank you for your feedback. We regret the unpleasant experience you had during your stay with us. This is not the kind of experience we want to provide to our guests. We take feedback from our guests very seriously. we have noted the issues highlighted by you and will get them resolved by the concerned team. Hope you will give us yet another opportunity to serve you better. Sincerely, Hotel Manager

2/10 Terrible

Tony

Stayed 2 nights in Aug 2022
Response from Hotel Manager on 13 Jan 2023
Dear Tony,Thank you for your stay and feedback. It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focused to improve that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

8/10 Good

ALLAN, FORT PIERCE

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service
The property was clean and staff friendly and helpful. Thank you. Disappointed by not having coffee in the room and no breakfast because of renovations.
Stayed 3 nights in Aug 2022
Response from Hotel Manager on 20 Aug 2022
Dear Guest, Thanks for your kind words about our clean and well-located hotel. I’m glad you had a nice experience with us. We do regret that we couldn't completely satisfy you in terms of breakfast, and I’ll talk to the staff about making sure we do better. Our goal is the best possible guest experience. We hope you’ll stay with us again soon and recommend us to others. Sincerely,Hotel Manager.

8/10 Good

Davinci

Travelled with family
Property was nice for price. It was convenient for where we needed to go and what we needed to do.
Stayed 6 nights in Aug 2022
Response from Hotel Manager on 13 Aug 2022
Dear Davinci, Thank you for your recent stay at our property. It has been a great pleasure to have you as our valued guest. We are immensely grateful for your positive comments. Our team is delighted to read that you enjoyed the friendly service of our staff. Please do visit us again for an awesome experience. Sincerely, Hotel Manager

2/10 Terrible

Michelle

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The property was horrendous!! We were scheduled to stay 2 nights but checked after 1 one night because I was concerned about the health of myself and grandchildren. There was mold all the bathroom, tiles pulled away from the baseboard with mold behind it, could tell if the bolts holing the toliet seat were rusted or just filthy but they were BROWN, an overwhelming smell of mold in the unit and no breakfast or compensation for free breakfast as advertised! We checked after 1 night instead of 2 and I incurred the expense to stay at another hotel. This was booked through Expedia and after chatting with corporate they refused to make any adjustments though I could provide picture and receipt for new hotel. Just awful!!
Stayed 2 nights in Aug 2022
Response from Hotel Manager. on 14 Jan 2023
Dear Michelle,Thank you so much for taking the time to give us your candid feedback on our property. We are extremely sorry for the negative experience you had at this hotel. Your feedback is the best way for us to know that action needs to be taken to improve our process at this property. Please accept our sincere apology for the issues you encountered during your stay as this is certainly not the kind of guest experience we want you to have. Your concerns will be shared with hotel management to ensure proper steps are taken to resolve all of the issues. We hope that you will visit us again the next time you are in the area.Sincerely,Hotel Manager

2/10 Terrible

Willam

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so good Days Inn
When I first arrived I had to check in thur a window and could not hear the front desk person and they would not come to the window. Just looking around I was really questioning should I check into this hotel. When I got to my room there was only two towels and there is two of us so I want it to more towels. The girl at the front desk argued with me that I didn’t need two more towels because there was two towels there I finally got two towels a half an hour later. I definitely would not recommend this Days Inn.
Stayed 1 night in Aug 2022
Response from Hotel Manager on 19 Sep 2022
Dear Willam,Thank you for your kind feedback. We are sorry for the inconvenience caused to you as mentioned in your negative feedback and we assure you that we would work on it and that improvement can be seen during your next stay.Sincerely,Hotel Manager.

6/10 Okay

Cornelia

Travelled with family
It was okay. TV was working then stopped
Stayed 4 nights in Jul 2022
Response from Rick on 3 Aug 2022
Thank you for your feedback

8/10 Good

adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Hotel Manager on 23 Jul 2022
Dear adam, We’re glad that you were impressed by the hotel. Our goal is to offer a wide range of accommodations, features, and services to travelers. We look forward to providing total satisfaction to you again in the future. When you need us, we'll be here for you. Sincerely, Hotel Manager.

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2022
Response from Hotel Manager on 13 Jan 2023
Dear James,We are delighted to hear that you enjoyed your stay and that we received a 5-Star rating. This gives us great encouragement to continue focusing on providing excellent service. We hope that you will visit again soon!Sincerely, Hotel Manager

8/10 Good

Dietrich

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory
Stayed 3 nights in Jun 2022
Response from Rick Patel on 28 Jun 2022
Thank you for your feedback

6/10 Okay

Shannon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel was ok, cleaning staff is very rude
Stayed 1 night in Jun 2022
Response from Hotel Manager on 24 Jun 2022
Dear Shannon, Greetings and thanks for your comments. The experience you had with us was good, although I regret that we weren't able to completely satisfy you. If we ever disappoint you, I apologize. Our hotel takes great pride in meeting your expectations. To ensure that we provide the best possible service to all customers, we are working toward complete customer satisfaction. Sincerely, Hotel Manager.

2/10 Terrible

Timothy

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2022
Response from Hotel Manager on 22 Jun 2022
Dear Timothy, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager.

10/10 Excellent

Shamekka

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2022
Response from Hotel Manager. on 14 Jan 2023
Dear Shamekka,Thanks for the stay and for the great feedback by giving us a rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

6/10 Okay

Lenton

Disliked: Cleanliness, staff & service, property conditions & facilities
Cheap run down
As all ways found dead bugs lights missing towels stained paint chipping or peeling or rust on all metal surfaces and railing outside pool was padlocked so didn't bother asking had to ring bell for service no one at counter at check-in or check out free breakfast did not exist
Stayed 2 nights in May 2022
Response from Rick Patel on 10 Jun 2022
Thank for sharing your feedback with us and for bringing this to our attention. I'm terribly sorry that several things went wrong on your recent visit with us and that we couldn’t correct the problems and satisfy you despite our efforts. I have addressed you concerns with my staff personally to ensure that these were never to be repeated. I hope we are given another opportunity to serve you in the future as I know we will be able to change your perception of our hotel. Sincerely, Hotel Manager.

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place and clean ♥️
Stayed 2 nights in May 2022
Response from Rick Patel on 17 May 2022
Thank You for your feedback

6/10 Okay

Sam

Stayed 1 night in Apr 2022
Response from Hotel Manager. on 14 Jan 2023
Dear Sam,Thanks so much for your very kind feedback. We sincerely appreciate your rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great. I stay in Maryland but when i come down this is the only place I stay. The rooms are clean and comfortable. The staff and the service is top notch. You usually dont see this type of service in a small town but I must say this is one of the best I've been too.
Stayed 1 night in Apr 2022
Response from Hotel Manager on 9 May 2022
Dear William, Thanks for the review and I'm glad to hear that you found your stay enjoyable. Cleanliness is a top priority for us. Trust us with your stay in the future for excellence beyond measure. Rest assured that we'll take your comments to heart. We thank you. Sincerely, Hotel Manager.

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2022
Response from Hotel Manager on 11 Apr 2022
Dear Guest, Thank you for your stay and the four stars. From an improvement point of view, we look for specific experience sharing.You will have a better experience next time. Sincerely, Hotel Manager.

2/10 Terrible

Eric

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was dirty, There was cigarette burn and holes in the furniture in bedding, There was no breakfast as advertised, I could write more but I don't feel like thinking about this place again.
Stayed 2 nights in Apr 2022
Response from Hotel Manager on 7 Apr 2022
Dear Eric, Thank for sharing your feedback with us and for bringing this to our attention. I'm terribly sorry that several things went wrong on your recent visit with us and that we couldn’t correct the problems and satisfy you despite our efforts. I have addressed you concerns with my staff personally to ensure that these were never to be repeated. I hope we are given another opportunity to serve you in the future as I know we will be able to change your perception of our hotel. Sincerely, Hotel Manager.

8/10 Good

Dane

Stayed 1 night in Mar 2022
Response from Hotel Manager. on 14 Jan 2023
Dear Dane,Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

6/10 Okay

Edward

Business traveller
Liked: Cleanliness
Disliked: Amenities
no breakfast, no fitness center
Stayed 5 nights in Mar 2022
Response from Hotel Manager on 21 Mar 2022
Dear Edward, Thank you for staying with us and for taking the time to write a review. We apologize that your stay with us did not meet your expectations. As we informed our management about the situation. your all feedback are important to us, as it helps us continue to improve our services to all our guests. We hope that you will give us the opportunity of welcoming you back to our Hotel and look forward to seeing you again soon. Sincerely, Hotel Manager.

4/10 Poor

Michael

Stayed 2 nights in Nov 2021
Response from Hotel manager on 17 Nov 2021
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 Excellent

Jason Alan

Stayed 3 nights in Nov 2021

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The new mattresses were magnificent to sleep on!! Def will be back !!
Stayed 4 nights in Oct 2021
Response from Hotel Manager on 9 Nov 2021
Hello Patricia, Thanks for the stay and great feedback. It is really encouraging to learn your appreciation. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager.

6/10 Okay

Stephen

Business traveller
Liked: Room comfort
Disliked: Cleanliness
Disappointing for a Wyndham hotel
The bed was great, the bathroom was spacious but...the Dead bugs on the dirty floor didn't make me feel good. No local phone book, no pen or paper to make a note and come morning, no breakfast as advertised on Hotels.com. Excuse...covid!
Stayed 1 night in Oct 2021
Response from Hotel Manager on 14 Oct 2021
Hello Stephen, Thanks for the stay and I have taken note of the hits and misses.These will be verified and corrected. However as far as the breakfast is concerned, please note that we have to abide by certain regulations of the local county authorities due to the pandemic and regret that..Request your understanding. Sincerely, Hotel Manager

6/10 Okay

Verified traveller

Travelled with family
I didn’t like the fact they had the camera watching my room seeing who come in and out my room
Stayed 2 nights in Jul 2021
Response from Rick on 8 Jul 2021
Too Many Visitors not allow in this hotel, Sorry for your dislike but this is the city rules and policy. We are making sure you must follow that. and we watch entire hotel in to the camera to making sure everything is ok,

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was bitten by bedbugs. The children overhead ran and played all night. The floor was dirty. My husband and I each had ! towel, only 1 hand towel, and 1 washcloth and they were so rough. The air was off and the room was so hot and musky.Never again.
Stayed 1 night in Jun 2021
Response from Hotel Manager. on 18 Jun 2021
Dear Guest, Thanks for the comments. I'm terribly sorry that we failed to meet your expectations in some ways. We have a vigorous pest control program and can assure you that there are no bedbugs in any of the rooms. Still, I’m sorry for the issues that caused your experience to be less than pleasant. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. Sincerely, Hotel Manager.