Search Hotels Near Banterra Center, Carbondale

"The room was spacious, bed comfortable, towels very nice, staff excellent. Breakfast was very nice, hot and cold choices. Well-maintained property and quiet for a restful night's sleep."

"Stayed one night. Easy to get to clean and friendly staff made for a pleasant stay."

"This hotel is very clean. The staff do a good job with cleaning the rooms! The bed was comfortable and the room size was perfect - king room with a sofa. And, the rooms were quiet. The breakfast selection was so-so. If you are into avoiding carbs and sugar, you are not likely to find something here that meet your dietary needs. The staff did their job but were not overly friendly. Again, they did what they needed to do but never made me feel like a welcomed guest or, even went out of their way to say hello. That is totally contrary to my two prior hotel stays at different companies. "

"Clean spaces, responsive staff, great breakfast!"

"Bed was really uncomfortable. Room was pretty basic."

"The room was clean, but there was definitely some things tbag"

"Newly renovated and clean. Breakfast was more than we expected with hot and cold options. Staff was super friendly and helpful! The only issue we had was the key card requiring multiple swipes (sometimes up to 10 or 12 tries) to get the door unlocked. Would stay here again! "

"No hot water in sink or tub. Another customer complaint about not having hot water while I was getting breakfast and was given credit for the inconvenience . Upon checking out I complained about also not having hot water. I was told there was nothing they could because I had paid thru Expedia ."

"Upon arrival, there was no staff present, nor did I see any staff the entire stay. A virtual agent appeared on a kiosk after about 15 of waiting. The room was filthy. Dirty sheets, smears of white stuff on the mirror and the bathroom was the worst. “Continental Breakfast “ was toast and dry cereal. 0/10 recommend "