Isla de Baños Hosteria y Spa

Property class: 3

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Located close to Banos Central Market and Sebastian Acosta Park, Isla de Baños Hosteria y Spa provides free full breakfast, a free daily manager's reception and a terrace. Treat yourself to spa services, such as a body scrub, a massage or reflexology. The on-site restaurant, QUILOMBO, serves dinner. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Laundry room

Room options

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Showing 3 of 3 rooms

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | City view

Standard Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Free WiFi, bed sheets

Standard Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Standard Triple Room, 1 Bedroom, Garden View

Standard Triple Room, 1 Bedroom, Garden View | Free WiFi, bed sheets

Standard Triple Room, 1 Bedroom, Garden View

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free wired internet
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About the area

Located in Baños de Agua Santa, Isla de Baños Hosteria y Spa is in the city centre. The Tree House is a notable landmark, and the area's natural beauty can be seen at Sebastian Acosta Park and Manto de la Novia Waterfall. Banos Central Market and Termas de la Virgen are two other places to visit that come recommended. Explore all the area has to offer with hiking/biking trails, ecotours and horse riding. Visit our Baños de Agua Santa travel guide
Map
Calle Thomas Halflans 1-31 y Montalvo, Baños de Agua Santa, 180250

What's nearby

  • Banos Central Market
    2 min walk - 0.2 km
  • Sebastian Acosta Park
    2 min walk - 0.2 km
  • Church of the Virgin of the Holy Water
    3 min walk - 0.3 km
  • Juan Montalvo Park
    5 min walk - 0.5 km
  • Termas de la Virgen
    8 min walk - 0.8 km

Getting around

  • Ambato Station
    47 min drive

Restaurants

  • Leprechaun
    3 min walk
  • Crater Rooftop Bar
    1 min walk
  • Honey coffee & tea
    1 min walk
  • Cherusker Cervecerìa Artesanal Alemana
    3 min walk
  • Hickory
    3 min walk

About this property

Isla de Baños Hosteria y Spa

  • Hostal near The Tree House
  • Located close to Banos Central Market and Sebastian Acosta Park, Isla de Baños Hosteria y Spa provides free full breakfast, a free daily manager's reception and a terrace. Treat yourself to spa services, such as a body scrub, a massage or reflexology. The on-site restaurant, QUILOMBO, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
  • You'll also find perks such as:
    • Free self-parking
    • Bike hire, a round-trip airport shuttle (surcharge) and a 24-hour front desk
    • Coffee/tea in reception, a front desk safe and massage treatment rooms
  • Room features
  • All guestrooms at Isla de Baños Hosteria y Spa boast comforts such as free WiFi and room service.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • TVs with cable channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:30 AM to 10 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • QUILOMBO

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Room service

Policies

Check-in

Check-in time starts at 1:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

American ExpressDiners ClubDiscoverMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 95 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts

Frequently asked questions

Is Isla de Baños Hosteria y Spa pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Isla de Baños Hosteria y Spa?

Self-parking is free at this property.

What time is check-in at Isla de Baños Hosteria y Spa?

Check-in begins at 1:00 PM.

What time is check-out at Isla de Baños Hosteria y Spa?

Checkout is at noon.

Does Isla de Baños Hosteria y Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 95 per vehicle applies.

Where is Isla de Baños Hosteria y Spa located?

Located in the heart of Baños de Agua Santa, this spa hostal is steps away from Banos Central Market and Sebastian Acosta Park. Church of the Virgin of the Holy Water and Termas de la Virgen are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Isla de Baños Hosteria y Spa Reviews

9.0

Wonderful

9.4

Cleanliness

9.6

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 36 out of 60 reviews
Rating 8 - Good. 19 out of 60 reviews
Rating 6 - Okay. 4 out of 60 reviews
Rating 4 - Poor. 1 out of 60 reviews
Rating 2 - Terrible. 0 out of 60 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very good and took great care of us
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel wasn't not the cheapest but well worth the money. The front desk was very helpful and the room was great. It is great for families and groups traveling together.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Susanna the general manager was very professional and helpful throughout my stay. She arranged reliable transportation for day trips and to the airport. She made great suggestions on local good and activities. The spa is lovely, Turkish baths, cold plunge, hot tub, several therapeutic massage options. Just a great stay in Baños at Isla with Susanna.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional stay

The hotel is very cozy. It has an unusual design and character. Or shall I say it is just charming. We had a suite with a large sitting area that had 2 couches, a coffee table, fridge and a balcony. The beds and pillows were comfortable. Towels and bed sheets were new. And there was also a huge bathroom with a shower and jacuzzi. The staff was very sweet and accommodating. We had a free breakfast and it was very good. The views from the hotel are breathtaking and the waterfall and Termas de la Virgen were in a walking distance.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff is very friendly
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at this hotel is amazing, super helpful with all of our questions and excursions. The included breakfast was excellent. It was central and walking distance to restaurants, the central district and cathedrals, but on a deadend side street so there was little traffic noise.
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
This is nice little place with an exceptional friendly and helpful staff. The breakfasts are quite nice and the staff wants to make sure you get what you need. The place is just a couple blocks from the town center and perhaps a hundred yards from hiking paths. Most importantly they have a beautiful garden with lots pf orchids. It’s a very nice place.
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional stay

The hotel is very cozy. It has an unusual design and character. Or shall I say it is just charming. The beds and pillows were comfortable. Towels and bed sheets were new. And there was also a huge bathroom with a shower and jacuzzi. The staff was very sweet and accommodating. We had a free breakfast and it was very good. The views from the hotel are breathtaking and the waterfall and Termas de la Virgen were in a walking distance.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view of the waterfall!

The cutest garden and great service at breakfast. Beautiful view of the waterfall!
Stayed 2 nights in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto el desayuno.
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was perfect! Great location, friendly staff, unique decor, delicious and free custom breakfast! Would highly recommend!
Stayed 2 nights in Aug 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Con problemas de Alcantarillado, que molesta

Estuve alojado 2 noches, la primera bien. El segundo día, no colocaron jabones ni dejaron las botellas con agua que hubo el primer día. Adicional, utilizamos dos cuartos, y en ambos se obstruyó el sanitario y la ducha. Al parecer tienen problemas de alcantarillado. Esto generó problemas, porque se inundaba el baño.
Stayed 1 night in Jul 2021
Verified review

6/10 Okay

Liked: Staff & service

Hotel agradable, pero tiene fallas

El servicio del hotel es bueno, lamentablemente, cobran comisión adicional del 5% si pagas con Tarjeta de Creédito, por lo que debí cancelar de contado. Tiene problemas de desague de aguas negras, y se obstruyó el sanitario y la ducha.
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and team. Breakfast was top notch. Very helpful young and service oriented. Highly recommended.
Stayed 2 nights in Jun 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel in Zentrallage mit sehr nettem Personal, nur zu empfehlen!
Stayed 2 nights in Jun 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, clean and nearby. FYI cash only for spa services.
Stayed 1 night in Mar 2021
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
The hotel has paper thin walls. We could hear literally everything in our neighbor’s room. On top of it, our neighbors decided to listen to music from 10 PM to midnight so we had to share this“delight” with them. Also, the hotel doesn’t have any basic things in rooms such as hair dryer for example. The drainage in our shower was clogged so we had to stand in soapy water as we were taking shower. Additionally, the door in our room was very flimsy. We didn’t fell safe knowing it could be easily pushed i. It was a big mistase to stay there.
Stayed 2 nights in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A sweet stay in Banos

This hotel is so cool! With lots of glass, you feel like you're in a jungle. There is beautiful landscaping around the property. We loved having a fire in the fireplace outside in the evenings. The staff is very kind and very helpful. They arranged the bikes for us, and helped us with a taxi. Breakfast was delicious! Room 7 has an amazing view of the town, mountains, and waterfall! Our shower had a little leak in it on the second day and they were so quick to provide a different room for us and solve the problem immediately. I highly recommend staying here! We loved it!
Stayed 2 nights in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was good and prompt. Rooms were spacious and had everything that we needed to be comfortable. Very short walk to the downtown. Breakfast was good too. Will definitely stay here again.
Stayed 1 night in Nov 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

And despite being an advertised amenity, the hot tub was not operational
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet setting. Lots of character. Nice staff. Great breakfast.
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper bonito el hotel, que pena que el spa no estaba disponible en nuestra estadía 🙁
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Small bathroom, hard to sit on toilet. Very narrow
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and walking distance to the town. The restaurant on the compound was also fantastic. We had the pleasure of being served by an excellent waitress Jacqueline. Overall a pleasant experience.
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa hospedagem em lindo lugar

Confortável, bom café da manhã, bem localizado e com atendimento excepcional. Vale repetir!
Stayed 2 nights in Jun 2019