Most terrible experience I had at a Bangkok hotel so far. While sitting on the bed, I noticed two big cockroaches crawling over my bed, one of which I was able to smash with a shoe. Went down to reception to ask for spray to kill the other one, English skills were almost non existent (he didn't know what a cockroach is), and he said he can't help me. After not being able to track the second one, I went down again to complain and requested a room change or I would move somewhere else. Bad attitude was the only thing I got from him, he said there are no other rooms available. After he saw the half dead cockroach on my bed, he said he would check and somehow a room was available that I could move to. Yes, the cockroaches were the major problems, but what upset me more was the bad attitude I got from the receptionist, definitely won't be staying again there again.