"For the price, the hotel was good, but not exceptional.
The staff was great, the room was clean and good.
My only complaint was that the bed gave me significant lower back pain. Maybe it was just me, but I do not have this issue with some other Thailand hotel beds."
"My stay at Novotel Bangkok Impact was really nice and comfortable. I have to give all my praise to the lovely staff members. Starting from check in till check out they were so friendly even helped me adjust my stay according to my flight time. The breakfast was so diverse and i loved how each day i got a different menu. I was stayinh there as i had a concert in Thunderdome. There is easy sky walk from the hotel to thunderdome which made it so easier for me. Theres many food,drinks,coffee shops around as well as 7 eleven. I highly recommend this."
"Room was clean and spacious, the staff is nice to offer complimentary lounge access for drink and snacks, awesome breakfast too. Hotel offers shuttle bus and buggy to Future Park shopping mall a big plus. "