Family Suite | Lake view
Check availability

Reviews of 500 Rai Khao Sok Floating Resort

3.5 out of 5
500 Rai Khao Sok Floating Resort
21/5 Moo 3 KhaoWong, Ban Ta Khun, Surat Thani

Reviews

8.6

Excellent

Rating 10 - Excellent. 17 out of 30 reviews" "
Rating 8 - Good. 9 out of 30 reviews" "
Rating 6 - Okay. 1 out of 30 reviews" "
Rating 4 - Poor. 2 out of 30 reviews" "
Rating 2 - Terrible. 1 out of 30 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Uniqueness
Stayed 2 nights in Apr 2024
Response from Bua on 28 Apr 2024
On behalf of 500Rai team, I would like to say Thank you so much for your feedback. It means a lot to us. We will keep the good part and always find the best way to improve ourselves. If you have more suggestions or any questions, please let us know via email reservations@500rai.com Best Regards, 500Rai Team

10/10 Excellent

Rene, El Paso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the surrounding views, quitness and the attention and service of the staff. I would love to stay longer, but it is a bit expensive.
Stayed 1 night in Apr 2024
Response from Bua on 24 Apr 2024
On behalf of 500Rai team, I would like to say Thank you so much for your feedback. It means a lot to us. We will keep the good part and always find the best way to improve ourselves. If you have more suggestions or any questions, please let us know via email reservations@500rai.com Best Regards, 500Rai Team

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sammy was so wonderful with our young daughters - braiding their hair, providing colouring to keep them occupied whilst we ate. All staff were friendly and helpful. We would definitely stay again and rate 500Rai above Panvaree The Greenery where we stayed afterwards.
Stayed 1 night in Mar 2024
Response from Bua on 26 Mar 2024
Thank you very much for your kind review. We surely will inform our staffs. It means a lot us, and we are looking forward to welcoming again at 500Rai. Please feel free to contact our reservation team.

8/10 Good

Lauren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to disconnect and relax, this place is great. It is very remote, kid friendly, staff is fantastic!
Stayed 1 night in Mar 2024
Response from Bua on 25 Mar 2024
Dear Lauren, Thank you very much for your kind reviews. It was our pleasure to serving you at 500Rai floating resort.

10/10 Excellent

Danielle, Denver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Bua on 28 Feb 2024
On behalf of 500Rai team, I would like to say Thank you so much for your feedback. It means a lot to us. We will keep the good part and always find the best way to improve ourselves. If you have more suggestions or any questions, please let us know via email reservations@500rai.com Best Regards, 500Rai Team

10/10 Excellent

Tom

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is absolutely beautiful and amazing. The bungalos are right on the water and just perfect. Staff was very friendly and room service for drinks was almost immediate. The water was immaculate and the rooms were clean and new. Even the pool was amazing. A couple of things to watch out for: you need to book your boat transport to and from in advance; this is not made clear in the information received. The directions to the boat pier are not clear; we had trouble finding it and almost missed our boat; I do not suggest buying the "Bonus Bucks" offer. This allows you to pre-buy 6000 Bhat of spending (about CAD$240) for 5000 (about CAD$200). We bought it only to find out when we got there that the spa service was fully booked and they were completely out of wine - the two main things we were doing to spend on. Otherwise it was A1 all around.
Stayed 1 night in Jan 2024
Response from 500Rai Team on 11 Jan 2024
On behalf of 500Rai team, I would like to say " Thank you so much for your feedback " and sorry for the inconvenience caused during your stay. I will take all your comments to inform our team.We are happy to hear any feedback from everyone and always find the best way to improve our service. If you have more suggestions or any questions, please let us know via email reservations@500rai.comBest Regards, 500Rai Team

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jaw dropping views, excellent restaurant, and a relaxing atmosphere are the top three reasons 500 Rai is place we will definitely be visiting again. Our son loved feeding the fish from the restaurant. The staff were all super kind and helpful. If it's in the budget to upgrade to the Honeymoon Suite, I highly recommend it. The private pool and extra privacy is worth it.
Stayed 2 nights in Dec 2023
Response from Bua on 30 Dec 2023
Thank you very much for your kind reviews. It means a lot to us. We will keep all good things and always improve our services.Best regards,500Rai Team

10/10 Excellent

Sevinc

Stayed 1 night in Dec 2023
Response from Bua on 10 Dec 2023
Thank you very much for your kind review.

10/10 Excellent

Admasu

Liked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from 500Rai Team on 23 Aug 2023
Dear Admasu,It's our pleasure to serve at 500Rai floating resort. Thank you very much for your kind reviews. It means a lot to us.We wish to have a chance to welcome your family again.Best Regards,

8/10 Good

LIOR

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I think a fridge is a must have in this resort. Drinking room temperature water in heat and humid weather isn’t really a treat.
Stayed 1 night in Aug 2023
Response from Bua on 1 Sep 2023
On behalf of 500Rai team, I would like to say " Thank you so much for your feedback " and sorry for the inconvenience caused during your stay.Please be informed that our resort has been operated by the concept of " Disconnect to Reconnect ". We are the remoted floating resort located in National Park so we have limited of electric usage. We are happy to hear any feedback from everyone and always find the best way to improve our service. Best Regards, 500Rai Team

8/10 Good

Gil

Stayed 1 night in Mar 2023
Response from 500Rai Team on 2 Apr 2023
Thank you very much for your positive review.We look forward to welcoming you back.Kindly regards,500Rai Team

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Beautiful…
We did a 2 night stay in February. The resort is clean and orderly. The staff was accommodating and attentive. There are a few things that would have been great to know prior to our arrival. - meal options (buffet vs ala carte) are very different. Even regarding drinking water. Inquire well before choosing. - ‘coupons’ are sold at the dock prior to boat departure that provide discounted prices for food and activities. Coupons available at the dock are better priced than at the resort. Be aware that these are non refundable. Verify that coupons May by used for activities is purchasing at the dock. - activities may fill up very quickly and are only 1 time a day so for most 1-3 day stays you need to book as soon as you arrive. - the room air conditioners really do not cool the rooms well. Also because of ‘power’ issues, deluxe villas do not have 24 hr air conditioning as they turn off the ability for air conditioning in the morning until early evening. We opted to pay extra for 24 hr air. However the very poor cooling units were not worth the extra money. The resort is clean, secluded and in a beautiful environment. Again the staff there do a wonderful job. The pool is maintained well and they have a great 2 for 1 drink happy hour from 3-6.
Stayed 2 nights in Feb 2023
Response from Bua on 18 Feb 2023
On behalf of 500Rai team, I would like to say " Thank you so much for your feedback " and sorry for the inconvenience caused during your stay. I will take all your comments to discuss and check with our team to improve our service.Please be informed that our resort has been operated by the concept of " Disconnect to Reconnect " and Charming of Thai ( locals ). We are located in National Park so many things are different from standard resorts.Best Regards, 500Rai Team

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning
Response from Bua on 26 Dec 2022
Dear Philip, It's our pleasure to have you at our floating resort. Thank you very much for your kind review. We are really glad you had great time with us. Wish we will have a chance to serve you again at 500Rai Best Regards, BuaReservation Manager

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning
Stayed 1 night in Dec 2022
Response from Bua on 27 Dec 2022
Dear Philip, Thank you very much for your kind review. We are really glad you had great time with us. Wish we will have a chance to serve you again at 500Rai Best Regards,Bua Reservation Manager

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This place was beautiful and clean the people were so friendly and helpful , we had a wonderful time
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Amenities
Stayed 1 night in Apr 2019

10/10 Excellent

Sanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
The resort is a 1hr boat ride from the pier and is a beautiful trip. The staff that greeted us are lovely, though shy and learning english. The room was cute and scenic - breath taking at sunrise. Its an adventure resort (lots of excursions that aren’t promoted, so make sure to ask about them) - recommended minimum stay of 2-3 nights (we could only stay 1). Food was nice - let them know of any allergies/intollerances beforehand because food is an hour’s boat ride away. Take cash because there is no phone/internet - a wonderful change. Its an immersive nature resort that is very well worth the trip.
Stayed 1 night in Jan 2019
Response from Bua on 12 Jan 2019
Dear Guest , Thank you for your stay with us and your kind review. We were pleased to note that you had a pleasant experience with us and appreciate your valuable feedback on our rooms as well as our services and food offerings. Thank you once again for your review. We hope to welcome you back again in the near future. Sincerely, Customer service team

8/10 Good

Bart

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Het is takkeduur en de wildlife safari kan je overslaan. Heel duur voor anderhalf uur varen waarvan een half uur in het donker. 1 aap en een waterbuffel gezien. Niet de moeite waard. Personeel is heel matig, allemaal jongeren en hebben geen idee wat ze moeten doen en je wordt niet goed geholpen. Voor €500 per nacht zou je goed personeel verwachten.
Stayed 2 nights in Jan 2024
Response from Bua on 28 Feb 2024
On behalf of 500Rai team, I would like to say Thank you so much for your feedback. It means a lot to us. We will keep the good part and always find the best way to improve ourselves. If you have more suggestions or any questions, please let us know via email reservations@500rai.com Best Regards, 500Rai Team

4/10 Poor

Stephen

Liked: Cleanliness
Beautiful location, let down by everything else
We booked a villa. The scenery was beautiful, the resort had numerous issues which affected our stay. The toilet/shower doors were very difficult to close due to warping and lack of maintenance. The front light didn't work, so the room was dark. The air-conditioning hardly worked and only barely managed to keep the room cool at night (between 8pm and 6am). During the day the air conditioner was so poor that it was cooler outside than inside. The entire time you're at the resort you are being nickel-and-dimed to get more money from you. Activities, internet, paddle boards all cost more money. We ended up spending 7000 baht at the resort, for two people, on a two-night stay. This only covered a single cave tour and four meals, no alcohol. We knew the reason we stayed there was the location, so we could ignore or forgive all of the above if it wasn't for one thing....The food. At the resort was the worst food we have experienced in our 3 weeks stay in Thailand. The dishes were bland, cold and in a few cases were completely inedible. Prices were over 5x what you’d pay anywhere else in Thailand, and prices listed online do not list the restaurant service charge (10%) and local taxes (7%). The meal portions are incredibly small. If the food was even halfway edible, we would have rated the resort a 5/5, however the food left us hungry and miserable. Beautiful setting but would not recommend for more than a night. Better accommodation can be found outside the national park.
Stayed 2 nights in Nov 2023
Response from Bua on 21 Nov 2023
On behalf of 500Rai team, I would like to say " Thank you so much for your feedback " and sorry for the inconvenience caused during your stay. I will take all your comments to discuss and check with our team.Please be informed that our resort has been operated by the concept of " Disconnect to Reconnect ". We are a remoted floating resort located in National Park. The electricity operated by the generators so many things are different from standard resorts. We are happy to hear any feedback and always find the best way to improve our service.Best regards,Bua

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je donnerais 7⭐️ si je le pouvais considérant le service, la philosophie du lieu « personnel et propriétaire ». Endroit indescriptible considérant sa beauté
Stayed 2 nights in Jan 2023
Response from Bua on 14 Jan 2023
Dear Michel,On behalf of 500Rai team, I would like to say " Thank you so much for your feedback " and sorry for the inconvenience caused during your stay. I will take all your comments to inform our team. We are happy to hear any feedback from everyone and always find the best way to improve our services. Best Regards, 500Rai Team

10/10 Excellent

Katiuska

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Otro lugar de Tailandia maravilloso para relajarse a desconectarse para estar tranquilo con el medio ambiente, y sentir el universo
Response from Bua on 7 Jan 2023
On behalf of 500Rai, we would like to say " Thank you so much for your kind review". It was our pleasure to have you at our resort.Best Regards,500Rai Team

8/10 Good

Jesus

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Servicio de transporte muy caro para llegar al local fue un abuso
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
เงียบสงบ บรรยากาศดีค่ะ ห้องพักโดยรวมดีค่ะ เหมาะกับการมาพักผ่อนเงียบๆ แต่อาหารแพงมากๆเลย
Stayed 1 night in May 2019

8/10 Good

Suk, BKK

Liked: Staff & service
Awesome resort!
It is awesome resort considering its location. I went there during rainy season so the weather is not so nice but I bet it will look amazing if you pick the good period.
Stayed 1 night in Sep 2018
Response from dwnqn on 15 Oct 2018
We are pleased to have learnt that you enjoy your stay with us! and thank you very much for staying with us and for your kind review. We will look thru all your comment and look for a solution for the noise specially in the evening. As for the shaking of the raft houses, we hope you consider your consideration given the fact that we are afloat but still it doesn't mean that we stop for looking for a solution for it.

10/10 Excellent

peter, Thür

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ein Highlight im Nationalpark
Vom Transfer, über die Bewirtung bis zur Ausstattung der Häuschen - ein Traum. Extrem viel und überaus aufmerksames Personal. Sogar ein "deutscher" Thai war beim Personal dabei. Ausflüge mit mehr oder weniger Erfolg absolviert. Bei der Savarie immerhin Affen gesehen. Der See führte Hochwasser, so dass die Höhle nicht begehbar war - aber alles was möglich war, wurde umsichtig und aufopfernd angeboten und durchgeführt. Wir hatten eine besonders schöne mehrstündige Abend/Nachtfahrt dabei. Ein super Erlebnis.