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"The hotel was extremely busy which led to service being poor. There was a wedding the night we stayed which led to an obscene amount of noise, and not ideal since we were catching an 8 hour flight next day. Room cleanliness was okay, hairdryer did not work. The main public areas of the bar, restaurant were not very clean. Public bathrooms were also not clean but highly likely due to the high traffic."

"I cannot say enough about how good My stay was. Staff were by far the best I have ever seen. Hotel and the room were spotless. Every Morning I had a traditional Irish Breakfast which was delicious. Unfortunately, there was Heatwave when I arrived 30c which even for an American from New Jersey is Hot. I would have been and Idiot If I had expected air conditioning due to the fact temps like that are extremally rare and if they happen at all it would only be a few days every summer. But they did...

"The Good Room was huge Bed and bedding were comfortable Shower was good The Bad AC was anemic - when we arrived the room was stuffy and hot (south west facing room on a hot dayand all the curtains open). 4 hours later with ac running whole time was only a little better - opening windows cooled off enough to sleep. The Ugly Breakfast was very mixed - a good continental selection. The cooked breakfast is not buffet style - you order and then it is brought to you. The sausage and bacon were...

"My dad couldn’t stop raving about this place. He loved the build of the lodge hotel. Our toilet wasn’t working properly, and the manager came late at night to give us an upgrade. Such friendly staff, and Nelligan’s has a delicious menu!"

"The hotel is located right in town, so it is so easy to walk around. They have a good restaurant, with waterfront views. Very nice place to stay"

"While we were only here for two nights, the hotel was perfect for the end of our 5-week journey. It was convenient. It was not too touristy. The rooms were sufficiently big enough and clean. The staff were amazing from the hotel desk clerks to the waitresses to the restaurant/bar managers. We really felt special and spoiled."

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"There wasn’t a phone in our room, which I discovered after I was ready to go to bed and needed to call the front desk for a service to our room but was unable to make that call due to a lack of phone. I tried to use my phone to make the call, but was not successful at it. The next day the clerk at the desk told me what I had done wrong with my cell phone and that’s why I couldn’t communicate through my phone. He acted surprised that I didn’t have a phone in my room as well. I paid €311.00 for...

"Enjoyed it!!"

"Loved it!"

"The staff were amazing!"

"Team was helpful. Room was clean. Great location."

"Amazing rooms and friendly staff"

"We loved our stay here recently. Lobby and public spaces are clean and updated and all staff were SO helpful! I booked the “family room” and loved it!! I was confused at booking because it only said 2 twin beds but it actually came with one double bed and 3 twin beds!!! I would suggest fixing that detail for others booking. We checked in during the later evening and my kids were sad to learn that the pool area is not available to children after 7pm. We had to pivot and my family spent a...

"Everything was as we expected. Well located by the river and a number of good restaurants. The women behind the host desk was fantastic. She worked to accommodate any requirements we had with the most pleasant attitude. Everything was very clean and the breakfast was great every day. When flying out of Shannon I would stay there again."