Is West 35 Eco Mountain Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at West 35 Eco Mountain Resort?

Self-parking is free at this property.

What time is check-in at West 35 Eco Mountain Resort?

Check-in start time: 2 PM; check-in end time: 5:00 PM. Late check-in is available during limited hours.

Where is West 35 Eco Mountain Resort located?

Situated in Balamban, this hotel is within 12 miles (20 km) of Balamban Public Market, Gaisano Grand Mall Balamban and Sirao Flower Garden. Sachiko's Little Kyoto and Tops Lookout are also within 20 miles (32 km).

West 35 Eco Mountain Resort Reviews, Deals & Photos 2025

10/10 Excellent

Lonnie

27 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was perfect. The staff made my stay most enjoyable and rememberable. I’m definitely coming back. I really enjoyed the peace and quiet and be beauty surrounding the resort.

Stayed 2 nights in Apr 2025

10/10 Excellent

Joshua

22 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This resort was amazing. The grounds are kept extremely clean. It's a wonderful drive up the highway in one of the most well kept areas of Cebu. The view from the room was incredible. The staff was very accommodating. They delivered breakfast to our room. They called in the morning to ask if we wanted breakfast before they stopped serving it. The grounds workers helped me strap my luggage to the motorcycle. The food was great. Wifi worked great and the shower had an incredible view of the mountains.Will definitely go back when in Cebu.

Stayed 3 nights in Feb 2024

4/10 Poor

Owen

16 Feb 2018

Disliked: Staff & service, property conditions & facilities

Unfortunately, i felt ill after eating my breakfast (Tapa with egg) not to mention, the meat was so hard. This eco mountain resort is not so safe for small children. You have to keep a close contact with your kids or else they might fell into the ravine, mine almost. The fence isn't safely done, just a single bar. The staff isn't courteous (reception, waiters and guest security) from our arrival up to leaving the resort, except for some housekeeping staff, the guard at the villa entrance seems not trained how to screen the house guest, so everytime we enter into our villa, I got offended by his improper statement of "only for those with room accomodation Maam", bec. it is also the way to the zipline. So, I keep on identifying ourselves that we have a room there. How inappropriate. They have to create something that will identify staying guest from day users.

Stayed 1 night in Feb 2018

4/10 Poor

Randalf

22 Jul 2024

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Es hat uns dort sehr gefallen, vor allem das Service-Personal ist sehr aufmerksam. Kritikwürdig ist der unprofessionelle Empfang beim Einchecken. Die Rezeptionistin behauptete, ich hätte nur den Preis für die niedrigere Kategorie an Zimmern bezahlt und wies uns deshalb den "Mint-Room" zu. Auch wäre kein Frühstück inbegriffen. Das etwas nicht stimmt, bemerkte ich dann, nachdem unsere Koffer bereits in diesen Raum gebracht worden sind. Die Fotos unserer Buchung entsprachen nicht dem, was wir hier vorgefunden hatten. Ich prüfte meine Buchungsbestätigung und stellte fest, dass wir den Thyme-Raum gebucht und bereits bezahlt hatten, inclusive Frühstück. Erneut versuchten wir das Gespräch mit der Rezeptionistin, die uns das gebuchte Zimmer aber nur gegen Zahlung von zusätzlichen 4000 Pesos frei gab. Am Abend nahm ich Kontakt zu Expedia auf und stellte fest, dass wir den Thyme-Raum gebucht und bezahlt hatten. Das teilte ich am nächsten Morgen der Rezeptionistin mit und verlangte die 4000 Pesos zurück. Sie teilte uns mit, dass Sie sich mit dem Management dazu abstimmen muss. Am Abend erhielten wir dann Nachricht, dass wir die 4000 Pesos zurück erhalten und das Resort will alles andere selbst mit Expedia klären. Das hätte ich von Anfang an so erwartet. Wenn ich etwas buche und im Voraus bezahle, möchte ich das bestellte auch nutzen können. Die Rezeption ist entgegen den offiziellen Angaben täglich von 09:00 Uhr bis 18:00 Uhr besetzt. Nicht ab 7 Uhr!

Stayed 4 nights in Jul 2024

8/10 Good

Joanne

27 Feb 2020

Disliked: Staff & service

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

25 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities

Everything is perfect. Highly recommended

Stayed 1 night in Jan 2020

10/10 Excellent

Henry

26 Dec 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything is perfect. Good room good view and nice staff.

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

28 Oct 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A beautiful place, very accommodating, and friendly staff. Everything was super helpful and just an amazing setup.

Stayed 1 night in Oct 2019

6/10 Okay

SHYJU, Singapore

9 Sep 2019

Liked: Staff & service

worth or not worth? we just wanted a change.

Local area - has nothing, no option other than what they offer Condition - ok, but we got group room.i booked for 2 adult and 3 kids and got group room of 17 people bedding room. Comfort - walking down and going up was difficult through steep way Clealiness - they cleaned only 3 bed as we were 6; rest of the bes had lizard poos. Our pillows and bed were dusty. My whole family is sensitive to dust and all of us suffered. Service - Ok, nothing to mention great. There were no enough hooks in bathrooms. Should provide internet. This place have no local telephone coverage too if you think of enable your mobike data. Nothing wouldnt work; you are just cut from outside world. No cartoon channels for infants! Restaurent food is just horrible; please improve your teams and change the menu of availble items; no beef soup at all.

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

21 Aug 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Views were amazing. Great for hikers. Nice place to just switch off and relax as there is no wifi and hard to get phone reception in the rooms.

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

1 Aug 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

the place is wonderful. cold weather and staff were very polite and respectful and very pleasing. The food if excellent. We would love to visit the place again. Thank you very much! We truly enjoyed our stay.

Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

26 Jun 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

14 Jun 2019

Stayed 2 nights in Jun 2019

2/10 Terrible

HEE SUK

30 May 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2019

8/10 Good

Chriscelle

21 May 2019

Liked: Cleanliness, staff & service, property conditions & facilities

We had a good stay. The staff were friendly and the room was clean and spacious. The mountain view through the glass walls while using the bathtub was a definite plus. Airconditioning and wifi would have made our stay perfect.

Stayed 1 night in May 2019

6/10 Okay

Verified traveller

13 May 2019

Liked: Cleanliness

Slow check in and check out

Stayed 1 night in May 2019

8/10 Good

Marilyn

22 Apr 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight Stay

The hotel is nice and we had nice view of the mountain which was great. Food is okay very limited option for vegetarians. The only thing that I don’t like about the place is the convenience you really need to have a car if you visit this area. They only have motorbikes which is very unsafe to travel around the neighbouring areas. My family had a great time but not for me not a lot of activities to do in this area. It’s better to come here for a day and not stay overnight.

Stayed 1 night in Apr 2019

4/10 Poor

Susan

2 Feb 2019

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Adventure

Room was not cery clean as there were many insects in the tub.Bed was not comfortable,saggy,hard to change position

Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

28 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

the place is very serene and relaxing, and the weather is cold and almost always raining. better for the hotel to start providing more indoor activities like spa and masaage to entertain guest during rainy days.

Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

24 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Great staff and beautiful resort. The rooms are big and very clean. The staff go out of their way to make your visit comfortable. I highly recommend West 35 to get away from the busy city life and to relax in peace & beauty.

Stayed 1 night in Jan 2019

10/10 Excellent

Michele

26 Nov 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One word => perfect

Lieu magnifique et on profite un maximum de la nature sans téléphone ou wifi, c’est simple, aucune connection n’est possible. Super propre et très confortable et le service est 10/10

Stayed 1 night in Nov 2018

10/10 Excellent

Cecillie

2 Nov 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Our stay in West 35 was amazing. We had our own bonfire area and it was quiet romantic at night. We had a good sleep even if there’s no airconditioning on the room. Wish they had one, though. It would also be great if they offer room service for breakfast and dinner.

Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

16 Oct 2018

Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

15 Oct 2018

Liked: Cleanliness

No Hot Shower

It was okay, exactly what you would expect. Although, they charge you additional if you want food delivered to your room. And the hot water didn't work.

Stayed 1 night in Oct 2018

10/10 Excellent

Donna

27 Sep 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5star

The service is really good....the room is cozy and nice...overall it was a good stay

Stayed 2 nights in Sep 2018

West 35 Eco Mountain Resort

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West 35 Eco Mountain Resort

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West 35 Eco Mountain Resort Reviews

Reviews

Very good

8.4/10