"We had another lovely stay at Hilton Garden Inn this week, the staff are so attentive and helpful, especially Collins and Wilson, but there isn't one member of staff who did anything less than their best to ensure that we had a good stay. My children love it here and the addition of a rollaway bed makes it much more comfortable for all of us. I was not charged for this which compared to other hotels we have stayed in during our trip is brilliant and so thoughtful. It does not take much to set...
"Very clean hotel, polite staff, very helpful & kind.
The Breakfast is delicious with tropical fruits. The restaurant is cozy at night.
I extend my stay with them."
"Stayed at Greendale for about a month. Really well furnished. I'm a germaphobe and this place is mostly immaculate.
Friendly stuff, the pool came in handy during the hot days.
Responsiveness from management to issues is satisfactory. I think the only suggestion I would make is the electricity pay-as-you go component ought to be mentioned on the site as something that has to be reloaded by the tenant after the initial tokens run out so one knows what to expect. All in all, you won't have any...
"For starters, the staff here are excellent. And the hotel is kept quite clean. There are other inconsistencies, however. If you need wifi in your room, it is hit and miss for no apparent reason. For emergencies, there is always wifi in the reception area. I was there for 3 nights. I had hot water for two mornings but not the third. You have to run the shower for some time. The menu for the restaurant is limited and much of what is on the menu is not available. Having said that, I did not...
"The location is outside of kampala and only a supernarket accross the dtreet mo other fscility sround the srea. They have nice room and gave a new gym build in their backyard. But you sre 40 minutes or more to sny other facilities."
"I book online and when I reach the girl didn't know what to do. because I was tired I promised to pay cash. After paying she lost the money somewhere and she start accusing me that I have taken the money. I ask her to give the number of the manager she refused. After I got the number myself from internet and I called. to request to be refunded my money. the boss apologies and she went and she got the money and pays me. It took us 1 hour at the reception "
"I need my refund before I sue you. The hotel refused to give me a room. They doesn't have any contract with you. If I don't get my refund I will take this matter to coat of low."
