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"Staff a little slow in providing service particularly housekeeping and attendants."

"Helpful and friendly staff."

"Microtel Baguio is one of the better hotel in the area. I stayed for 17 days in Microtel Baguio because of the location. It's a walking distance to SM Baguio. Amenities are better comparing to some hotels close by session road. The bed is very comfortable and they clean the room every day. The staffs are attentive and very approachable. Negative: you can hear noise from outside especially early morning like 2:30am , the whistle from the bus hub. I recommend this hotel to friends and family. Thanks."

"Did not meet my expectations. Guest’s service agents had poor service, as well as kuya J restaurant staffs for ala cart. Service staffs during breakfast buffet was great and i mostly appreciate the house keeping staffs, they are more accommodating compared to the front staffs."