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"Comfortable bed, lighting could be better. Larger amount of shower gel please. We just about had enough for the 2 of us for evening and morning shower. Helpful and friendly staff. Good location. Availability of car parking although a little tight going up the ramp in a large car, watch your wheels!"

"Excellent place to stay before or after a flight from Bristol airport. "

"Great food comfy bed"

"Great place to stay. Very clean, friendly staff. Convenient location. Would stay again. "

"Great host "

"Great location. Everywhere is very walkable. Wide range of shops and restaurants. The Gatehouse is unique and charming. The hotel staff are very nice and accommodating. Great value for money. Beds comfortable. Room very clean. Overall a great experience and the city of Wells is a must-see"

"Rooms are tired but functional"

"Komal on the front desk is lovely, friendly and very patient."

"Great friendly staff, "

"Didnt have breakfast"

"Perfect location, looking directly across the Taff at the stadium. Only 10 minute walk to Mary Street. Very clean and the keybox entry makes checking in/out a breeze. Shared bathrooms between floors are immaculately clean also. "

"Thank you for a very comfortable stay "

"3rd time I have stayed here on business. Can't fault anything; room, food, staff, service all top notch - thank you. "

"Very happy with stay, no complaints!"