The staff were very friendly. Beautiful room with views to Isle of Arran. Great amenities. Excellent value breakfast. Safe and quiet location. Would recommend,
This hotel has now become a Premier Inn. We booked in March to stay at the Holiday Inn Express. We received an email from Premier Inn saying they would honour our booking.
This was not quite the case and we are still waiting to hear from Premier Inn.
Having paid in full through Expedia, was told at reception on booking in that we haven't paid so a credit card was presented and payment taken (again) from that. When we checked out, I had the email confirmation from Expedia which stated it had been paid in full. Hotel staff were very obliging and stated we should not have paid for breakfast either as that was included in the Holiday Inn Express price.
They were trying to sort this out as we left, still waiting to hear from them as to the result, hopefully a refund into my credit card.
Otherwise the hotel was excellent, ideal location, inexpensive meals, great and friendly staff - hello Laura :)
Great stay was excellent value for money. Breakfast was included in our price and wasn't expecting much but was pleasantly surprised with choice.
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6/10 พอใช้
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3 เม.ย. 2012
ok for one night
the lady at the front desk was very friendly and helpful. the breakfast was ok - with small plates and small glasses no doubt to encourage small portions - and the smallest pastries ever. the tv remote control didn't work, but you could work the tv with the buttons on the top. i hadn't known what an "accessible" room was before I booked. It means fitted for disabled or wheelchairs. I didn't need these fittings, and wouldn't choose this again. I hope I didn't accidentally deprive someone who needed these facilities. It had been the only double room available at booking.
Holiday Inn Express Ayr - lovely team & good value
Had a two night stay recently and would highly recommend, pretty much the cheapest deal for two nights we found anywhere in Scotland - nicely appointed hotel, with bar and a decent brekkie. Staff where excellent a real bonus in this place, they were great.
You get a larger bed in most other places, but that is a real minor quibble.
Superb value for a really nice stay, easy to get to (you need a car before and during your stay though), clean, smart and a good place to stay for a wee trip to Ayr.
Very comfortable stay at this hotel, very clean and great service, staff were extremely helpful and friendly. Only downside was breakfast, very little choice of food but for the price we paid can't really complain.
Nice and comfy, staff was really nice even ordered us in a takeaway which was so nice . Only complain would be room was cold when we arrived , but apart from that id stay again .
This was a brief trip to visit family. This hotel was near the main road network and easy to find. Lovely modern hotel, good service, great price, really good breakfast. The only slight thing was some cobwebs and hair in the sink otherwise perfectly clean. We didn't complain as we were very tired. Overall I would happily stay there again. If you wanted to be near the beach then you might want to stay in the smaller hotels in the town but with this you have the benefit of knowing what to expect as it's a chain.
we booked this as a stopover for one night and couldnt really fault it, nothing much around the hotel but as long as you have a car, couldnt do much better!!
Stayed in Holiday Inn Express , Ayr at the start of a touring holiday in Scotland.Very convenient to Glasgow and Edinburgh. Beside Prestwick Airport.
Staff VERY friendly and helpful. Hotel FANTASTIC value for money and we will stay there again.
Paul and Josephine (Ireland)
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6/10 พอใช้
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27 ก.ย. 2011
ไม่ชื่นชอบ: ความสะดวกสบายของห้องพัก
Helt OK.
Ikke et supert hotell, men helt ok. Mat i resepsjonen er et pluss. Alt annet er bare ok.
breakfast from 5 am -great for us as we had to be ice rink very early
hairdryer not working but hotel staff brought us a replacement in about 2 minutes when i phoned down at 6 am
great friendly people
hotel muy bien comunicado con el aeropuerto de preswich( glasgow) 5 minutos en coche,por lo que lo hace ideal para aquellos que tengan un vuelo de madrugada,la habitacion es espaciosa y todo estaba muy limpio en general un hotel totalmente recomendable
L'hotel è ben curato negli arredi e il servizio è stato ottimo. Un perfetto punto di appoggio per volare da Glasgow Prestwick, distante solo 10 minuti di taxi.