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"Great"

"Very attentive and friendly staff. Clean hotel. Lots of parking."

"Staff was nice. We did not have a fitted sheet on our bed, just a mattress cover and a flat sheet. The mattress cover didn't stay on the bed and exposed us to the bare mattress."

"The location was proximal to many amenities in town. Very clean, safe stay. Did not like that parking was $30 per night"

"We had a comfortable stay here. Very clean, quiet, the breakfast is ok. The staff are helpful. Parking is spacious not crowded.. the hotel is in good location to most everything. When we visit Jacksonville Florida again, surely, we will come back again."

"I was very unimpressed with the cleanliness. There was hair in the shower and on the floor of the bathroom. And everything was very overpriced ($6 for a bottle of Mr PiB!) I won’t be back."

"The front desk staff was very helpful. The breakfast lady was very friendly and cleaned up the tables quickly. The breakfast was great with hot oatmeal or grits. The location is very convenient. However when we checked in and got to the room, the garbage can was not cleaned. The front desk staff quickly addressed it. During our 4-night stay, the room cleaning was only done once and it was done after our complaint. The policy on the wall stated every other day. If the cleaning can be improved, it...

"This was my second stay at Tru in South Mandarin, where my family gathered to celebrate my son’s birthday. We reserved six rooms and found the property and accommodations to be exceptionally clean, complemented by a helpful staff. While we believe the breakfast offering could be enhanced, we were collectively satisfied with the stay and the convenient location."

"The hotel itself was really nice, the staff were very friendly and helpful. The breakfast was hot and great! The cleanliness of the room was not up to par. I had to go in beforehand and clean it myself, but aside from the room not being clean, everything else was great."

"The property was overpriced we got in at for 4 am and had to check out at 12 pm for 100 dollars. Smelled like mildew all over the hotel and the breakfast only had one waffle maker and bagels. Extremely limited and was sold on breakfast included. Waste of my money definitely would of went with the quality inn"

"Clean rooms more often"

"Staff was awesome. Everyone was helpful and very nice"