Jackie and Parker were the best and their staff were great as well. You can tell they really care about their guests and will always try to meet your every need. They had an unexpected leak with their ice maker while we were there but they pivoted quickly, made plans to fix, and solved customer needs around the issue. Our next stay will be here and we highly recommend the hotel and staff. The continental breakfast and rooftop lounge was what drew us to Aurora, but the staff and experience is why we'll go back.
We really enjoyed our stay here. The room was definitely on the small side... but the view was amazing and the property is well kept and staffed with friendly people. Definitely would recommend for a couples retreat.
We were pleasantly surprised. Very nice for a short term stay. Very friendly and helpful staff. The added touches such as fresh cookies, breakfast and bedtime treat were unexpected but very nice. And the rooftop was a bonus that we truly enjoyed.
Can't say enough about how great the staff and hotel stay was. The daily breakfast bar was great and the roof top view is fantastic for enjoying coffee in the morning or relaxing at night. My first trip to Catalina was awesome and I would definitely stay here again.
We had an ocean front room with spectacular views. Very clean room with comfortable beds. We really enjoyed our stay and Melissa was so nice to talk with and made our stay very comfortable.
Room too small bathroom is not enough to take shower or sit on commode is too difficult. Overall staff was nice, precooked breakfast was included, no fruits.