6/10 พอใช้
Belinda, Costa Mesa
เดินทางกับครอบครัว
21 ก.ค. 2025
ชื่นชอบ: ความสะอาด
Traveling with my 10 yr. old, I booked this for 1 night for proximity to airport and shuttle service. Nowhere is it stated the shuttle stops running at 9pm. Our flight arrived at 11:30p, and they would not send a shuttle; instead the receptionist suggested an Uber or waiting until 5am when it started running again. YES, he asked me to take an Uber with an exhausted 10-year old at nearly midnight on a SATURDAY. This added an extra 15 to 20 minutes to our trek since AUS makes you walk FAR for a Lyft, which we got, and were shuttled by a speeding driver clearly headed from one party to another party. YES, I had to put my 10 year old in this car to get to the airport, when I was expecting a safe, clean shuttle. I paid money I expected to save for an unsafe ride I never expected for my 10yr old. Not staying here again. The elevator also gave away the stage of renovation. Etched into it was the phrase, "yes. sketch." To be fair, it was clean and the morning staff were excellent.
Belinda
เข้าพัก 1 คืน, กรกฎาคม 2025
