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"Amazing staff and quaint hotel ! Love the upscale yet comfortable relaxed feel to this great boutique hotel close to chagrin falls ! Very convenient and includes hotel bar and restaurant giving you the option to stay in once you’ve arrived."

"When I booked this property I read the reviews and they were terrible. But the room was fine. Plumbing could use some work, but the the bed was soft warm and dry, and the shower hot and wet. No mold or dust bunnies in sight. Staff was great. TV and wifi worked. But no breakfast even through there is a restaurant. Parking looked easy and safe. But I suspect this conference center was built when Aurora had better prospects and is now a money loser for the owners. My brother says the food...

"Clean and friendly staffs. Will visit again."

"Great hotel for the price. There was a loose floor board on our room but nothing else to complain about."

"Updated and clean! Just as nice as a hotel twice its price!"

"Friendly staff, not the best motel but not the worst. My Tv remote didn’t work but that’s about my only complaint."

"The parking lot was well lit and accessible. The bed was comfortable. We appreciated the location to Cuyahoga Valley National Park. And the room was cheap. However, the ratings didn’t match up to the actual room. The room needed maintenance, like grouting around bathroom tiles was missing and the carpet was dirty and sticky. The evening staff was slow to come to the counter for check in. I wish we stayed somewhere else for our multi-day stay."

"Great stay overall!"

"Another great stay at Holiday Inn Express & Suites! I have come to rely on these hotels for their clean, smoke-free rooms and comfortable environment, as well as their free breakfast. Their service is always top notch as well!"

"This place was so gross and not well-maintained. Breakfast tasted awful. Location was scary. Smell of weed in the elevators. The only upside was the pool and hot tub. Do not stay here."

"Staff were friendly."

"Excellent 👌👍"

"Great location"

"Room was DIRTY and the sheets were dirty and stained upon inspecting when we first checked in!! We did not stay, we checked out and asked for a refund and they denied my requested . My 7 month old was with us too."

"Large indoor space but the pool was crowded with very noisy kids and a wedding was going on."

"Friendly Staff."

"Staff was really welcoming and the rooms were immaculate."

"Clean rooms staff was nice very friendly will come back"

"AC is a bit loud. Staff is very friendly and helpful. Location and parking is convenient."