First I’d like to say the staff was excellent and the hotel is immaculate. Our only complaint is that the breakfast was never complete during our 4 day stay. This was a supply chain issue.
That being said I would stay here again and again.
There was only one issue , they seemed to run out of supplies for breakfast seemed every day . No butter , no eggs short on cereal etc etc! That was disappointing had to go out for breakfast every day.
Room, linens, kitchen area, bathroom were very clean except you could detect a slight odor. Breakfast was very so-so. Area had good restaurants. Close to freeway
I stayed one night while attending an event in Augusta, GA. The hotel and the room was very clean. All the staff was excellent. Would definitely stay here again if I'm in the area.
Our first room had no AC, Rey the desk manager assigned to another room. That room the TV would not work (no signal), she walked us to another room and couldn't get that AC to work, finally the 4th had both. We then found that the pool was closed permanently.....so this hotel I can't recommend to families. Then the workout room was closed.... honestly if weren't so tired from driving - we would have left.
THe reason for booking this property was the pool where my grandchildren could swim with us. Broken, under maintenance for the foreseeable future. We went downtown to the Kroc Center for a pool.
I absolutely loved the lady who checked me in. She made me feel so welcomed. She thanked me for staying and I thanked her for me being able to stay! She convinced me to join to gain more points and I did. I hope to return soon with my family. My boys enjoyed the pool, basketball court and gym!
เข้าพัก 1 คืน, พฤษภาคม 2024
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
venkat
5 ก.พ. 2024
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: พนักงานและบริการ
Bait and switch- i booked this hotel for $178, because they allowed dogs. I put a 5-star rating on my stay because they welcomed dogs. Today, i got a $150 pet fee and $20 cleaning fee. I spoke with the hotel and they were dismissive. Dont stay