Overall very pleased with the hotel and the room. Our room was clean and comfortable. Conveniently located. The pillows were the square type, which are not my favorite, and they weren’t very comfortable. The bed, however, was very comfortable. A few small complaints: The tub faucet dripped unless the handle was turned extremely tight. (This was reported to the front desk). There was a frozen bottle of something left in the fridge and it had busted and left some residue in the door.
My stay was short and sweet. The staff was very pleasant to deal with. The rooms were very cozy, but we couldn’t adjust the temperature, so it got really cold in the middle of the night. Overall, I had a good time.
The staff is absolutely fantastic . Friendly, professional and always providing service with a smile and kindness. The pool was a must have with the 90 degree heat. We had Avery enjoyable stay.
The rooms are dated which is okay but the cable was out the entire stay and we were not offered any compensation or credit. Additionally, our upstairs neighbors must have been having a dance party or they were doing aerobics because it was terribly loud.
The price that you pay for the rooms are not worth it and their breakfast is horrible… Housekeeping is wonderful and helpful but the rooms are old and needs to be updated…
As a truck driver this is my favorite place to stay when I visit my family, here in Augusta area. The staff was was very professional and social friendly, any questions were answered quickly. The rooms are very quiet and clean. They get a 10 in my opiopn.
I truly appreciate the incredible staff. When my elderly aunt experienced an issue, the staff, housekeeping, and maintenance team responded immediately without hesitation. Their compassion, professionalism, and willingness to jump into action made a stressful situation so much easier to manage. I am sincerely grateful for everything they did to assist both my aunt and me. Thank you for going above and beyond!