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The Hotel Britomart

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Luxury
5.0 star property
9.6

Exceptional

Sophisticated retreat with harbour views

Beautifully curated with a high level of sophistication and sustainability, this hotel offers a stylish retreat in Auckland's bustling CBD. Enjoy beautifully appointed rooms, stunning harbour views, and thoughtful touches from the attentive staff.

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Galway Room King

Galway Room King | Premium bedding, minibar, in-room safe, desk

Galway Room King

9.4 out of 10
Exceptional
(12 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Laneway Room King

Premium bedding, minibar, in-room safe, desk

Laneway Room King

10.0 out of 10
Exceptional
(24 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Takutai View Room King

Takutai View Room King | Premium bedding, minibar, in-room safe, desk

Takutai View Room King

10.0 out of 10
Exceptional
(13 reviews)
  • Partial ocean view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for City View Room King

City View Room King | View from room

City View Room King

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Waitemata View Room King

Waitemata View Room King | Premium bedding, minibar, in-room safe, desk

Waitemata View Room King

9.2 out of 10
Wonderful
(12 reviews)
  • Harbour view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Galway Room

Premium bedding, minibar, in-room safe, desk

Galway Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Waitemata View Room

Premium bedding, minibar, in-room safe, desk

Waitemata View Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Takutai View Room

Premium bedding, minibar, in-room safe, desk

Takutai View Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Laneway Room

Premium bedding, minibar, in-room safe, desk

Laneway Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for City View Room

Premium bedding, minibar, in-room safe, desk

City View Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Hohi Suite

Premium bedding, minibar, in-room safe, desk

Hohi Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Poraenui Suite

Premium bedding, minibar, in-room safe, desk

Poraenui Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Hohi Suite King

Hohi Suite King | Living room | 49-inch LED TV with digital channels, TV

Hohi Suite King

  • Harbour view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Poraenui Suite King

Poraenui Suite King | Living area | 49-inch LED TV with digital channels, TV

Poraenui Suite King

  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Interconnecting Guest Rooms King

Interconnecting Guest Rooms King | Premium bedding, minibar, in-room safe, desk

Interconnecting Guest Rooms King

  • 44 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Interconnecting Guest Rooms

Premium bedding, minibar, in-room safe, desk

Interconnecting Guest Rooms

  • Sleeps 4
  • Free Wi-Fi

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About the area

Located in Auckland Central Business District, a neighbourhood in Auckland, The Hotel Britomart is in the entertainment district. Queens Wharf and New Zealand Maritime Museum are cultural highlights, and some of the area's activities can be experienced at Auckland Ferry Terminal and Westhaven Marina. Check out an event or a game at Spark Arena, and consider making time for Auckland Zoo, a top attraction not to be missed.
Map
29 Galway Street, Auckland, 1010

What's nearby

  • Queens Wharf
    Queens Wharf
    3 min walk - 0.3 km
  • Clock tower at the University of Auckland, New Zealand
    University of Auckland
    3 min walk - 0.3 km
  • Auckland CBD with Viaduct Basin in the foreground.
    Princes Wharf
    5 min walk - 0.5 km
  • Queen Street Shopping District
    3 min walk - 0.3 km
  • Spark Arena
    10 min walk - 0.9 km

Getting around

  • Auckland Britomart Station
    1 min walk
  • Halsey Street Tram Stop
    14 min walk
  • Auckland (AKL-Auckland Intl.)
    30 min drive

Restaurants

  • The Brit Pub & Eatery
    1 min walk
  • Ortolana
    1 min walk
  • Alma
    2 min walk
  • Daily Bread — Britomart
    1 min walk
  • The Coffee Club
    1 min walk

About this property

The Hotel Britomart

Luxury hotel near Sky Tower
Close to Auckland Ferry Terminal and SkyCity Casino, The Hotel Britomart provides designer shops on-site, a coffee shop/cafe and dry cleaning/laundry services. The on-site local cuisine restaurant, Kingi, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), free bike hire and valet parking (surcharge)
  • Express check-out, a 24-hour front desk and a front desk safe
  • Smoke-free property, 3 meeting rooms and a lift
  • Guest reviews say great things about the helpful staff, first-rate property condition and location
Room features
All 104 rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-compatible safes.
More conveniences in all rooms include:
  • Designer toiletries and hairdryers
  • 49-inch LED TVs with digital channels
  • Wardrobes/cupboards, recycling and free infant beds

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The Hotel Britomart is listed in the 2021 Condé Nast Traveller Hot List.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (NZD 60 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; NZD 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Daily Bread
  • Kingi

Things to do

  • 24-hour gym
  • Designer stores
  • Free bicycle rentals
  • Shopping

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 3,434 square feet of conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 10 floors
  • Built in 2020
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately NZD 38 per person
  • Valet parking fee: NZD 60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Touch (TFE Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is The Hotel Britomart pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Hotel Britomart?

Valet parking is available for NZD 60 per day.

What time is check-in at The Hotel Britomart?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Hotel Britomart?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Hotel Britomart located?

Located in Auckland Central Business District, this luxury hotel is within a 5-minute walk of La Cigale Market at Britomart and Auckland Ferry Terminal. Spark Arena and Sky Tower are also within 15 minutes. Auckland Britomart Station is only a 2-minute walk and Halsey Street Tram Stop is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Hotel Britomart Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 496 out of 593 reviews
Rating 8 - Good. 64 out of 593 reviews
Rating 6 - Okay. 13 out of 593 reviews
Rating 4 - Poor. 11 out of 593 reviews
Rating 2 - Terrible. 9 out of 593 reviews

Reviews

Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, very comfortable, the staff are brilliant and always make me feel welcome. Always enjoy my perk of a bottle of wine!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with outstanding guest service, a great location and nice rooms.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel right in the heart of CBD! There were a good amount of good restaurants and shops as well as attractions in the area.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the Hotel Britomart were fabulous! The hotel is in a terrific location, is super clean and well appointed! The beds are comfy and the staff are very accommodating. The restaurant & bar were great and provided a relaxing atmosphere!! We would highly recommend The Hotel Britomart!!
Outside the hotel.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was super central, very new, very comfortable. Loved it.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, amenities
Friendly staff, great location, beautiful room, tasty food!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Caryn

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, great design and location. Rooms are very modern and comfortable. Highly recommend staying here when in Auckland.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very very helpful. Experts in Aukland and very helpful in everything associated with the hotel.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kerry Barris

Liked: Cleanliness, amenities, property conditions & facilities
Always great, stunning decor, food & fabulous staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities
Amazingly friendly staff combined with a great downtown location.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ken

Liked: Cleanliness
Great location and cool vibe
Stayed 2 nights in Dec 2025
Verified

8/10 Good

raymond

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, clean room, plesent stay.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, super clean, comfortable and great location. My go to stay in Auckland.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
Excellent boutique hotel, great location and very walkable. There are a number of very good breakfast options nearby and a couple of dining options. The rooms are not huge but very efficient with blackout blinds, a comfortable bed and a good size bathroom with a very good shower. Team is very friendly and helpful.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

IAN

Liked: Cleanliness
A lovely hotel .. very clean and central to Auckland CBD. A fabulous stay!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Mazin

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is located by Queen’s Wharf, a 5 minute walk to the cruise terminal. Also, it’s close to fine dining and designer shops.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
It was very comfortable and conveniently located to the pier where you can catch the ferry to other islands and great selection for restaurants. The staff was great and I would stay here again. It’s probably the best sleep I’ve had at a hotel in a while.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

MARGARET

Liked: Cleanliness, staff & service, amenities
The hotel is very updated and the gym is nice.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Doris

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and fantastic staff - especially the concierge!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk and bell staff were fantastic, with excellent customer service.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved this place. The design is fantastic. The room was very comfortable. The staff were very friendly. Unbeatable location. Can’t wait to return.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Great surroundings and pleasant stay.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities
Excellent hotel. Great location. Clean, modern, spacious, well designed room. Helpful staff. Good view. So many places within easy walking distance.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely relatively new hotel. Room was great, staff excellent. Would definitely stay again
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Matt

Liked: Staff & service, property conditions & facilities
Oddly, despite everything being quite clean, the first thing that happened was I stepped on a tooth on our floor in our room. So they lose points for that. But staff was helpful and they made sure i got my camera I'd left behind when checking out.
Stayed 2 nights in Mar 2026

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