Dear Steven, thank you for staying with us recently and taking the time to leave a review. We are glad to hear you made use of free parking and found us accessible to the wider area. We look forward to welcoming you back again on your next stay.

Dear Tracy, thank you for staying with us recently and taking the time to leave a review. We are glad you enjoyed breakfast from our restaurant. We hope to welcome you back again on a future stay.

Dear Ali, thank you for staying with us recently and taking the time to leave a review. We appreciate your feedback, we are investing back into guest facilities by continuing with our bathroom renovation program, now focusing on our Two Bedroom room types. We hope to welcome you back again on a future stay.

Dear Lionel, thank you for staying with us recently and for taking the time to leave a review. We are glad you made use of free parking on site and that staff were good to deal with. We hope to welcome you back again on a future stay.

Dear Megan, thank you for staying with us recently. We hope to welcome you back again on a future stay.

Dear Dulcie, thank you for staying with us recently. We are glad to hear you liked the view from your room. We hope to welcome you back again on a future stay.

Dear Balwinder, thank you for staying with us recently and taking the time to leave a review. We are glad to hear you had a positive stay. We hope to welcome you back again on a future stay.

Dear Keith, thank you for staying with us recently and leaving a score of your experience. We hope to build on it for a future stay.

Dear Ryoko, thank you for staying with us recently. Unfortunately there was failure with the Server which runs our TV system and may have affected the ability to cast, we worked with our supplier and got this remedied as soon as we were able to, we've verified the system is working as it should.

Dear Scott, thank you for staying with us recently and taking the time to leave a review. We are glad to hear you liked the view from your room. We hope to welcome you back again on a future stay.

Dear Ravindran, thank you for staying with us recently and leaving a score of your experience. We hope to build on it for a future stay.

Dear Scott, thank you for staying with us recently and taking the time to leave a review. The room type you stayed in is actually in process of being renovated now and will have an extraction fan in addition to the other work we've done with other renovations. We hope to welcome you back to see the new facilities.

Dear Cynatra, thank you for staying with us recently and taking the time to leave a review. We appreciate your feedback, I can see you had previously stayed in one of our accessible rooms which do have different facilities which are bettered catered to less mobile guests. These facilities have not yet been renovated but will be looked at in the future. We have been replacing all curtains in guest rooms and beds get replaced on our normal replacement cycle however we do follow up when comments are made to see if these are still fit for purpose and can raise with our bed supplier if they are not to standard.

Dear Flora, thank you for staying with us recently and leaving a score of your experience. We hope to build on it for a future stay.

Dear Jean-Marie, thank you for staying with us recently and leaving a score of your experience. We hope to build on it for a future stay.

Dear Jeff, thank you for staying with us recently and leaving a score of your experience. We hope to build on it for a future stay.

Dear Brian, thank you for staying with us recently and leaving a score of your experience. We hope to build on it for a future stay.

Dear Rodolphe, thank you for staying with us recently and taking the time to leave a review. We hope to welcome you back again on a future stay.

Dear Helen, thank you for staying with us recently and taking the time to leave a review. I have passed your feedback along to our Head Chef to look further into as that is not the experience we would expect.

Dear Dominique, thank you for staying with us recently and leaving a score of your experience. We hope to build on it for a future stay.

Dear Laura, thank you for staying with us recently and taking the time to leave a review. We are glad that you enjoyed a meal at the restaurant. I wanted to let you know that from the end of this month we will starting bathroom renovations of the room type you stayed in, this will follow similar work done in other guest rooms. We hope to welcome you back again on a future stay to see the improvements being made.

Dear Alex, thank you for staying with us recently and taking the time to leave a review. We are glad to hear that you made use of free onsite parking. We hope to welcome you back again on a future stay.

Dear Chris, thank you for staying with us recently and taking the time to leave a review. We are glad that staff were good to deal with and found your room spacious. We hope to welcome you back again on a future stay.

Dear Kwok ming, thank you for staying with us recently and leaving a score of your experience. We hope to welcome you back again on a future stay

Dear Thomas, thank you for staying with us recently and taking the time to leave a review. We hope you enjoyed your concert!

Dear Anthony, thank you for staying with us recently and taking the time to leave a review. We are glad to hear you found us accessible to the wider area. We hope to welcome you back again on a future stay.

Dear Yong, thank you for staying with us recently and taking the time to leave a review. We know guests appreciate having opening windows for when they do not want to operate the air conditioner. We hope to welcome you back again on a future stay.

Dear Jaelee, thank you for staying with us recently and taking the time to leave a review. I've passed your comments along to our Duty Manager to look further into.

Dear Jignesh, thank you for staying with us recently and taking the time to leave a review. We are glad you found your room spacious. We are glad to offer free parking to guests and there are many convenient options to get into the city centre.

Dear Carol, thank you for staying with us recently. Unfortunately there are situations where an assigned room may need to be changed and as we were quite full that day we were unable to move you to along the same floor or higher. We will better communicate this with guests as to the specific reason why.

Dear Jeaninne, thank you for staying with us recently and taking the time to leave a review. We are glad to hear that staff were good to deal with and you enjoyed breakfast at our restaurant. We hope to welcome you back again on a future stay.

Dear Sharon, thank you for staying with us recently. We will have to investigate your comment to better understand exactly as the shared entranceway door does close properly.

Dear Aleisha, thank you for staying with us recently and taking the time to leave a review. We are glad that staff were good to deal with and you found us accessible to nearby attractions. We hope to welcome you back again on a future stay.

Dear Anne, thank you for staying with us recently and taking the time to leave a review. The TV may have been on but had been switched to a blank channel, TV has a standby indicator when it is turned off. We hope to welcome you back again on a future stay.

Dear Anthony, thank you for staying with us recently and taking the opportunity to leave a review. We are glad to hear that staff were good to deal with through your stay. We hope to welcome you back again on a future stay in Auckland.

Dear Stephen, thank you for staying with us recently. We are glad your room suited you for your stay.

Dear Jeff, thank you for staying with us recently and taking the time to leave a review. We are glad to hear you found us accessible to the wider area. We hope to welcome you back again on a future stay.

Dear Kelli, thank you for staying at our Hotel recently and taking the time to leave a review. We are glad to hear you liked the view from your room. We hope to welcome you back again on a future stay.

Dear Barbara, thank you for staying with us recently and taking the time to leave a review. We are glad that staff could help you with your itinerary. A lot of work has gone into how we can reduce waste through guest rooms and other areas of our Hotel. We hope to welcome you back again on a future stay.

Dear Michael, thank you for staying with us recently and leaving a review of your experience. We hope to build on it for a future stay.

Dear Rex, thank you for staying with us recently and leaving a score of your experience. We hope to build on it for a future stay in Auckland.

Dear Emma, thank you for staying with us recently and taking the time to leave a review. We are glad to hear that your apartment had everything you needed. We hope to welcome you back again on a future stay.

Dear Richard, thank you for staying with us recently and leaving a review of your experience. We hope to build on it for a future stay in Auckland.

Dear Lindsay, thank you for staying with us recently and taking the time to leave a review. We hope to welcome you back again on a future stay.

Dear Julian, thank you for staying with us recently and taking the time to leave a review. We are glad everything went well with your conference and your stay. We hope to welcome you back again on a future stay.

Dear Virgile, thank you for staying with us recently. We appreciate your feedback, we will be continuing bathroom renovations this year covering our larger room types including the Two Bedroom apartment you stayed in. We hope to welcome you back again to experience all the changes we are making to further build on the guest experience.