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"The room was clean and the staff was polite and friendly "

"Our room was clean and comfortable. The staff was very friendly and helpful. Breakfast was perfect for getting our day started. Highly recommend."

"very nice and employees extremely accommodating !!!!"

"Nice clean, quiet room. "

"It smelled like the smoking section of a casino. Staff was very nice. Needs to be updated. "

"Cute bed & breakfast. Very friendly and welcoming. Location is on main street within walking distance to shops but far away enough that it isn't noisy. "

"Breakfast was good with large variety. Had only sausage,would have like bacon or ham. Casino was nice with large variety of machines. Staff was friendly and helpful."

"Clean room and bath. Quiet. Would stay again."

"Pool was cold was told at end of stay that they have been having issues with the heater on the pool stay would have been more enjoyable if we were able to take more advantage of the pool that was the man reason for our stay breakfast really good and manager on duty the day of check out was really nice "

"Front desk staff were very pleasant and friendly. The room was beautiful and impeccably clean. We enjoyed the breakfast very much. We enjoyed drinks and dinner and it was all fantastic!"

"The air conditioner worked really well. The one downside i did have was the room wasnt vacumed all that well. The ladt receptionist at the front desk wasnt the most polite, the outside area was littered with trash. For the price I paid, id highly re consider next time."

"Our one night stay was way too short to enjoy the beautiful property. We stayed here for our visit to Letchworth State Park. The Glen Iris Inn was fully booked so we chose this as an alternative. Good call when we visited the inn while in the park we noticed most of the patrons were elderly. I had a small issue with the plumbing at 5am, Jessica and Ryan took care of it immediately. The cottage was perfect. If we ever visit this area again we will be back here but will stay longer for sure."

"Cozy room & very comfortable beds!! The breakfast & coffee was great too :) All in all nice place to stay for the price"

"Great nights stay!!! Staff was wonderful "

"Pool and hot tub were clean and worked well. Breakfast was good. "

"I give Comfort Inn & Suites W. Seneca, NY 4 stars because of the customer care and service delivery. For me, the location was important because it was quiet with a mostly mature adult-type ambiance. The staff were very friendly and put a lot of care in handling my room accommodation needs when I arrived later in the evening. Each ask was met with a smile and in the affirmative which is rare in itself today. I would have liked to have seen more hot oatmeal or mixed fruit bowls for breakfast...

"Loved everything about the place, except the breakfast. While there was hot bagels and engliah muffins. I would expect a hot breakfast from such a nice fancy place. No scrambled eggs or pancakes or french toast or bacon. Still loved the stay!"

"Very clean!"

"The room was dirty & unkept . The bed sheets in room 5 ( April 9, 2026 ) were NOT replaced prior to our arrival. When my wife & I were about to get in bed for the night we saw that the sheets contained someones grittiness . Who in the hell wants to crawl into that ? My wife was disgusted . It's MY WIFE ! We left around 3:00 am on 04/10/26 . Tried to get a refund but they declined . Chaffee Lodge is a JOKE & so is the long bearded fast talking lobby attendant ( "manager" LoL ) Also when my...