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Galini Palace Resort Hotel

5.0 star property

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At Galini Palace Resort Hotel, you can look forward to a terrace, a coffee shop/cafe and a garden. Active travellers can enjoy cycling at this hotel. Treat yourself to a massage or other spa services. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a playground and dry cleaning/laundry services.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

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The price is ฿13,020
฿15,392 total
includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • In-room safe fee: EUR 3 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 1214093

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 15 April to 20 October

Frequently asked questions

Does Galini Palace Resort Hotel have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool and a children's pool.

Is Galini Palace Resort Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Galini Palace Resort Hotel?

Self-parking is free at this property.

What time is check-in at Galini Palace Resort Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Galini Palace Resort Hotel?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Galini Palace Resort Hotel?

Some rate plans available at this hotel are all-inclusive.

Where is Galini Palace Resort Hotel located?

Nestled on the beach, this Platanias hotel is within 2 mi (3 km) of Gonia Monastery, Tavrontis Beach and Orthodox Academy of Crete. Máleme Beach and Afrata Beach are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.8

Cleanliness

8.6

Amenities

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 31 out of 79 reviews
Rating 8 - Good. 27 out of 79 reviews
Rating 6 - Okay. 17 out of 79 reviews
Rating 4 - Poor. 3 out of 79 reviews
Rating 2 - Terrible. 1 out of 79 reviews

Reviews

Verified

10/10 Excellent

kaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, lovely room with comfy beds,all round very clean, lovely food!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Junior Frederick Franz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We particulary liked the peaceful area around the hotel and in the hotel. The view wqs awesome. Other thing is the cleaniness everywhere. And also the personnel was really kind and make our stay more enjoyable. Lovely place to go.
Stayed 5 nights in Jul 2025
Verified

6/10 Okay

Gemma

Disliked: Cleanliness, property conditions & facilities
Generally a nice stay. General cleaning and maintenance needs improvement. Nothing terrible but given price and 5* needs improvement. Staff friendly. Food nice. Drinks okay. Main pool area nice.
Stayed 9 nights in Sep 2025
Verified

10/10 Excellent

kavita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were incredibly friendly and helpful, making our stay very comfortable and enjoyable. The reception staff were particularly welcoming and efficient, ensuring a smooth check-in and check-out process. The restaurant offered a delicious and varied menu, with friendly and attentive service. We had a wonderful experience at this hotel, and we would highly recommend it to anyone looking for a great stay!
Stayed 7 nights in May 2025
Verified

10/10 Excellent

merghich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We would gladly come back!

We had a wonderful stay at Galini Palace Hotel. The hotel was very comfortable, with a great pool and a fun water park that we really enjoyed. All of the employees were kind and welcoming, especially Mohamed, the restaurant server – his smile, excellent service, and kindness made our experience even better. The only small downside was that we expected a bit more variety of fish dishes at the buffet. Overall, it was a very pleasant stay and we would gladly come back!
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Maria Elisabet Paulsson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A/C was very noisy but rooms clean and nice. Big nice swimmingpool. Because we did not have all inclusive we were questioned at the pool area if we really were guests. Easy to take the bus to Chania or Platanias, station just outside the hotel.
Stayed 14 nights in Jul 2025
Verified

8/10 Good

Taylore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. Rooms were clean, beds were comfortable. The beachfront was nice but rocky so bring water shoes. The pool is fantastic. Restaurant offered decent selection and the bar had a good selection too.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Marko

Liked: Amenities, property conditions & facilities
Dessert table was empty many times before the actual eating time was finished. A lot of food was missing information about the incredients. Food was good and fress. The rooms were good. Housekeeping worked very well.
Stayed 6 nights in May 2025
Verified

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel but beware of listing

The hotel is fantastic, but look at the hotel website for clarification on the room spec. Hotels.com stated the room came with private pool but it didn’t. The great service at the hotel ensured we had a great time. It’s a fantastic peaceful hotel but be mindful of the star rating as some facilities don’t meet the mark I.e spa, food variety
Stayed 7 nights in Aug 2024
Verified

6/10 Okay

Kyle

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Underwhelming

My experience at this resort was definitly not up to the expectation, or really that near it, but by no means was it terrible. I’ll start with the positives. The staff was about 50/50 on who was nice and helpful, and who was not. The food generally was actually pretty good and cannot complain. The resort itself is also nice looking and kept clean. Now for cons. This is really not an all inclusive. It’s more like a partially inclusive. You get the food and pool access, but there is only one restaurant (the other that’s advertised is only open one day a week), you have to pay roughly $15 for beach towels to borrow, the alcohol you can have is a limited selection they choose and are VERY sweet, and you can only get one small cup at a time. Overall, I’ve never seen an all inclusive with so many limitations, and make you pay for things like towels. I wouldn’t recommend wasting your money here, I go to another near by.
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

Aimee

Liked: Cleanliness, room comfort
Overall I'd say the hotel food/restaurant was great, and the rooms (both in cleanliness and standard) are very good. However, the rest of the hotel is more on par with a 3-4* rating. Clean room. Friendly staff - some more willing to help than others. Kids club mis advertised by hotels.com - there is no kids club at this hotel. The safe in the room was an additional 3€ per day if you wish to use it - which was not advertised on hotels.com. Likewise, beach towels are advertised on the site at no extra cost, however on arrival, we were informed they are 20€ to use for the week (though I was not charged for the towels in the end). Otherwise the room was great: mini fridge, tea & coffee facilities, slippers given. Though items were not always replaced each day however, despite leaving tips for the maids (& mugs were left dirty etc). However, there are water machines around the hotel where you can fill your own bottle. Food selection in the restaurant is great. The all inclusive cocktail menu is varied but basic. The all inclusive programme ends at 11pm.
Stayed 8 nights in Sep 2025
Verified

8/10 Good

Tamara Isabel Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms, very clean, great food and lovely staff. On the downside the drinks were pretty average. Coffee not great, wine not great, soft drinks varied, spirits weak. Also found it very odd for a supposed 5 star to have to pay extra for things like pool towels, some “premium” sun beds and bottled water? Not expected. The dining areas could really do with better lighting and some added character - they feel a bit canteen-like. However the food was really very good. Fresh, varied and tasty with lots of options. Deserts were also excellent. And the staff are great all round. It’s a quiet hotel, peaceful, with little or no evening entertainment even in peak summer. But if that’s what you like this is hard to beat. We walked into the village one evening which was so nice with a few good local restaurants, and only took 10/15 mins to walk. The grounds, pool area and rooms are so well kept and can’t be faulted. We were in the swim up rooms which were very lovely with great views. Best of both worlds. Overall I would definitely recommend it, and would certainly go back.
Stayed 7 nights in Aug 2023
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, easy check in, lots of options for food and drinks. Clean room with air conditioning.
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Ayodele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really excellent hotel and staff, this was a great all-inclusive experience, we would highly recommend, and we will be coming back definitely
Stayed 14 nights in Jun 2023
Verified

8/10 Good

Camille Yvette

Liked: Cleanliness, staff & service
Top
Stayed 7 nights in Jul 2025
Verified

4/10 Poor

Mario

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Wasn’t the advertised private pool room.. the one we did get the pool filter system
Stayed 7 nights in Jun 2025
Verified

6/10 Okay

Michael

Liked: Staff & service
Disliked: Room comfort

Good but not fantastic

Friendly and helpful front desk. Bars were understaffed and slow. Food was hit or miss. Some was very nice while other selections were bland.
Stayed 4 nights in Jul 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Holiday

Stayed in the hotel for 2 weeks with extended family. Food: tasty, always warm, a lot of variety (appreciated a lot of seafood choices) Room: pick a room with a sharing pool Staff: everyone really friendly and accommodating Main pool: nice with a poolbar in the middle and really good for small kids as on two parts depth gradually increases Beach: we did not visit often as it was windy and wavy, so you really appreciate all the pool options Animation: no animation (minidisco etc) for kids, 1 greek night and 2 one man shows in two weeks - as a family with small kids we would apeciate something more in the evening time, but the hotel is still relatively new and maybe still developing in this area Cleanliness: very appreciated the cleaning team work - towels changed every day Advice: rent a car and discover Chania area
Stayed 14 nights in Jul 2022
Verified

8/10 Good

Elina

Liked: Cleanliness, property conditions & facilities
Hotel rules and instructions weren't clear, no information where to get beach towels, no prices for inroom dining etc. also although we had all inclusive, we needed to pay extra for certain services etc. Drink service didn't work properly at lunch and dinner.
Stayed 6 nights in Jun 2023
Verified

8/10 Good

Sandrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Une superbe chambre swimp up avec vue latéralesur la mer, café nespresso, fruits, vin et cava offerts.. Peignoir et pantoufle, rien de manquait
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perheystävällinen hotelli
Stayed 8 nights in Sep 2025
Verified

6/10 Okay

Kim

Liked: Staff & service, amenities
Das Essen war gut und war immer Abwechslungsreich. Leider hatten wir immer wieder Handtücher die voller Flecken waren, dies sollte in einem 5 Sterne Hotel nicht vorkommen. Leider musste man auch für die Poolhandtücher zahlen und auch für den Safe im Zimmer. Wir hatten All-Inclusive und ein Zimmer mit Privatpool. Es gibt zwei verschiedene Arten von Zimmern mit privaten Pool, leider hatten wir eins, wo der Pool nur Beton-Optik hat, diese haben extrem rutschige Stufen in den Pool, man kann sich hierbei nur versuchen an der Wand zu stüzen. Die anderen Privaten Pool Zimmer und die Sharing Pool Zimmer hatten immer Sonne, unsere Pool Zimmer waren leider in die komplett andere Richtung, damit hatten wir fast nur Schatten. Schade, dass die Ausrichtung nicht wie bei den anderen war. Personal ist zum größten Teil immer sehr nett.
Stayed 11 nights in Sep 2025
Verified

10/10 Excellent

Alexandra Irmgard

Liked: Cleanliness, staff & service, property conditions & facilities
Sauber und sehr freundlich.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Martti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perhe ystävällinen hotelli,
Stayed 7 nights in Sep 2025
Verified

8/10 Good

Manuele

Liked: Cleanliness, staff & service, property conditions & facilities
Spettacolare
Stayed 4 nights in Sep 2025