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"Even tho it started off not so good cause of another guess being rude and disrespectful and threatening to call the police on me because he felt like he was better than us. The staff try they best to accommodate us for the situation. Even tho i felt that they could of did a little better cause i felt like if it was me [person of color] would have forsure got kicked out and had me in the back of the police car. I had to take what ever they gave me. They didn't even have no out come on how they delt with this rude guess. I left there with a sour taste in my mouth. But hey it is what it is."

"It’s a great small hotel with super helpful and kind staff. It’s within walking distance of everything, and the ski shuttles drop you off right in front of the hotel."

"Great room with a great view. The room is very spacious and clean. The entire hotel in general was great. The staff were very friendly and helpful and helping me find a spot for dinner in downtown Aspen. My only complain are the pillows for sleeping. Too firm. "

"The room was spotless, the staff was both friendly and helpful, the views are unparalleled, and the overall amenities were above the bar."

"My experience was amazing all thanks to our driver alan he gave us all the hotspots and all the info we needed staff is amazing and helpful."

"It was GR8 eavreything is in perfect condition and the staff we're friendly and helpful "

"Amazing place tho stay. Condo was so comfortable and quiet. Definitely coming back next winter / summer. If you’re planning in visit Aspen this is your best option to stay, 5 stars rate. Thank you to the giant workers for y’all help. Definitely recommend this place. Best regards from San Antonio, Tx / Mexico. "

"Everyone is friendly, Beautiful rooms, perfect location. It’s close to everything. "

"We had an overall great stay, just like last year. We love how warm and inviting the entire experience is - cider and cookies and popcorn! My son left his backpack in our room and Clarisa took it to UPS to have it shipped to our house. Clarisa is probably the best part of our experience - she’s welcoming, helpful, and genuinely interested in the guests. Aspen is lucky to have this hotel for those of us who don’t have oodles of $ but still love to visit this town. Please don’t ever sell :). "