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"Staff were absolutely incredible. Dianna on reception was courteous, polite and ever so helpful. Thank you for making me feel like home during my stay. Dianna and her amazing team even helped out by washing and drying some clothing. Mid way through my work trip it was as a relief to know I had clean business and personal clothing. The young bar staff were also very kind and welcoming. "

"I visit many hotels and there are too many major hotel chains that do not maintain high levels of service. This hotel was a welcome change as the standards throughout were very high. A special mention for the staff who were so helpful, and to the very high standards of the outside areas. So pleasing to see no litter but properly maintained gardens and walkways. Well done. "