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"Fantastic friendly helpful staff...real Italians! Oh, and great breakfast lady from Ulster. The room was very clean with nice touches such as still & sparkling water. The view over the cathedral was stunning when enjoying coffee & a hot cooked breakfast. Just great to stay in a real family run establishment."

"It was an amazing experience. Terri created such an exclusive atmosphere that you feel so welcomed as soon as you arrive. It is not just B&B, it is a proper Guests House. Thank you for your hospitality and we are looking forwards to seeing you again. Emma and William "

"2nd time i have stayed at the Keep. Emaculate as always and staff couldn't be more helpful. Recommend highly. Better value than a Premier Inn. "

"Breakfast was perfect … "

"Fabulous place, amazing staff very friendly. Beds are really comfortable, food is very tasty. Will definitely stay again. "

"Just a really relaxing place. I want to go back with my wife for a relaxing weekend"

"Everyone was welcoming and friendly, with very well trained staff throughout. For a one night stay with smallish children it was perfect, both room and menu, and even down to the little booklet to keep young ones occupied. Oh, and great beer too. Oh, and an EV charging point. Overall a very well designed offer, well delivered. Excellent."

"Clean, parking , staff all friendly and polite "

"Staff friendly and helpful, room very clean, will definitely stay again! Thank you!"

"Only a continental breakfast available which was limited. The bedroom was spacious and newly refurbished. It had everything we needed. Great location for Wells centre."

"Warm, cosy, clean room and very comfortable bed!"

"Spa facilities and staff were excellent. Comfortable accommodation "

"This was an excellent stay. I was made to feel truly welcome throughout and the staff really did go above and beyond. It was refreshing to stay in an independent hotel and I would highly recommend it."

"Enjoyed our stay, very handy for the cave Christmas event we attended. "