The Mardezok Hotel buzzes with energy at the intersection of shopping, dining and relaxation. Guests start their mornings at the breakfast buffet, cool off with a swim in the outdoor pool, or simply unwind at the bar with complimentary newspapers.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Pool
Breakfast included
Parking included
Free Wi-Fi
Restaurant
Air-conditioning
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A free breakfast buffet, a poolside bar and shopping on-site are just a few of the amenities provided at Mardezok Hotel. The on-site restaurant offers breakfast, lunch and dinner. Yoga classes are offered at the gym; the property also has dry cleaning/laundry services, a bar and a business centre. Stay connected with free in-room WiFi.
Other perks at this hotel include:
An outdoor pool
Free self-parking
A round-trip airport shuttle (surcharge), 1 meeting room and free newspapers
Luggage storage, a gift shop and a front desk safe
Room features
All guest rooms at Mardezok Hotel have comforts, such as 24-hour room service and air conditioning, in addition to amenities, such as free WiFi and safes.
Check-in start time: 2 PM; check-in end time: 11:30 AM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available.
Payment types at the property
Important information
Optional extras
Airport shuttle fee: USD 30 per person (one way)
Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
No pets and no service animals are allowed at this property
Frequently asked questions
Does Mardezok Hotel have a pool?
Yes, this property has an outdoor pool.
Is Mardezok Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mardezok Hotel?
Self-parking is free at this property.
What time is check-in at Mardezok Hotel?
Check-in start time: 2 PM; check-in end time: 11:30 AM.
What time is check-out at Mardezok Hotel?
Checkout is at 11 AM.
Does Mardezok Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 30 per person applies.
Where is Mardezok Hotel located?
Situated in Asaba, this hotel is 2.8 mi (4.5 km) from Shoprite Asaba and within 12 miles (20 km) of Maryam Babangida Leisure Park and Onitsha Market. Cathedral Basilica of the Most Holy Trinity is 11.8 mi (19 km) away.
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Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
My stay was short but I enjoyed every bit. The staffs were very polite and nice team. I love to be back again
charles
Verified
8/10 Good
Venita
20 Oct 2016
Liked: Cleanliness, staff & service, room comfort
my visit to swsis spirit hotel
First I used bathroom and got locked in but the key lock was broke. Management responded quickly but not able to fix broke door casing to get me out. I myself was fine and seeing the funny inside,, they were concerned that I was ok.. Could have been so bad for a person staying alone and get locked in....
The bathroom had black mold on ceiling.. And musty smell in room
Great people there and make you feel so welcome all the time.
The free breakfast was ok but not much to choose from. not my kind of food as i'm from another country. never been where complementary breakfast is for only one when you are a party of 2.. Booked for 2 i would always have to ask for another towel.... the bed was to short for tall people of 5'8"+
.
The pool wasn't so clean to be inviting to swim.
with some good maintenance this is a great place to visit with live entertainment. I loved the friendly atmosphere.
My Expedia booking was not honoured even after nearly an hour trying to produce the Receipt with poor Wifi (I showed them the Booking Confirmation sheet). When I gave them the Receipt they insisted upon also having the still refused to give me a room.
Therefore I had to pay again as it was now late at night and they would not even try to call Expedia to ascertain whether or not we were entitled to a room.
I put in a call to Expedia later that night and the attendant said he would look into it and let me know the outcome. I have heard nothing since.
The hotel is not bad but the staff even though they try are poorly trained, especially the unpleasant man who runs the gym (which is open at someone other than the guests' convenience for about 4 hours a day!). The Manager is inaccessible and therefore completely useless. We have not heard or seen anything from him after all that happened that night. Luckily we checked out the next day instead of staying for the two nights originally planned.
Above all they need to train the staff in customer service and get rid of the useless manager.