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"Clean room"

"The room was extremely clean and the property managers were very nice and talked with my husband and I about how the property had recently been remodeled and the bathrooms are stunning."

"Room was very clean and had no "motel/hotel" odor. Love the No Pet rule and a/c was excellent! Maids were very nice. Breakfast staff was very nice. Food selection on breakfast buffet was great. Person checking us in was a little rude (made us feel less than worthy for booking through Expedia). We would definately stay here again!"

"My room was clean but outdated. Staff was very nice."

"We liked everything about the Hacienda Hotel, the water fountain, the gardens, the breakfast nook and the rocking chairs on veranda. The room was clean and the staff are accommodating. "

"Great price"

"Nice property, clean and safe"

"They room was clean, the bed was nice and comfy, I was able to get top floor which was nice but I was connected to another room via the door and it did make me uncomfortable. For a room that was suppose to be quiet, it was very loud actually. But not to the point where I couldn’t sleep. Enjoyed my mini getaway "

"This was my first time staying at this hotel. When I arrived the gentleman at the front desk said the key controls the lights. I looked at him puzzled like what are you talking about and he said you gotta put your key in in order to turn on the light. That was not clear direction. I said I don’t know what you mean and he said - well. You gotta put it in the holder so when I got to the room, I finally understood, but it was not clear direction and he seemed annoyed. Then every time I entered the...

"Check in was a breeze ( self ) Property was as described in the photos. Perfect for self launching. We are new so went to Kayak Shack around the corner for launch and instructions. Property reminds me of the old Islamorada in the 80s. A welcome step back in time. Will be back foe sure"

"Felt like I was walking into a jail and the front desk guy was extremely rude. The bed was very cheap uncomfortable and reminded me of a pull out bed from my couch. The pillows were a disappointment better off using my backpack as a pillow."

"I appreciate the staff and enjoyed my stay"

"Front desk personnel were very professional and helpful."

"It was amazing"

"Good breakfast and waitress "

"My sheets smelled like a musty, man. The toilet was loose . I could not get it taking care of unless I was in the room. I should not need to be there for the room to be cleaned or for the toilet to be fixed. Very loud people staying there the room needs noise consolidation windows. The beds were very comfortable. Would have gave it a better rating if all those thing were taken care of. Tammy at the front desk was great. Also had unexpected fees 150 deposit that I have not gotten back yet. i...

"The staff at this Hilton are incredible and make this hotel 5 stars."

"This stay we did not have the breakfast for the two days, we slept in. Room was clean but smelt musty. Mattress was soft. Staff was great! We stay here cause it's the closest hotel to our son's place and unfortunately he does not have room to put us up. Both stays we never went to the pool. Hotel is very conveniently located."

"The staff was very friendly. The room was a little dated, but clean and comfortable. It was right on the Gulf of America with a nice little park for kid, a walkway and Pavilion to enjoy the view. The Inn is located in a more residential neighborhood which was a plus for me. The restaurant in the Inn was obviously used by the locals, and I can understand why, the food and service was very good. We plan to visit again."