The staff were amazing!! They were so kind and helpful
เข้าพัก 1 คืน, มีนาคม 2019
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
15 ก.พ. 2019
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
We were upgraded to the hotel from a sister hotel that didn’t have an elevator, and we were very thankful for that. But we were put into a room with no hot water. The staff tried to fix it but ended up splitting us into two rooms to better accommodate to our reservation of three people. We were appreciative of this.
Conveniently located near the main square, but more quiet.Rooms are spacious, and in a wonderfully old building. Staff very friendly and helpful. Good value for money!
Bien, personal atento, desde el primer dia q hice reserva me comunique con ellos y facilutaron informacion adicional, como clima costo de servicios de taxis, lugares a visitar, etc.
Fiquei no Solar de Arequipa da mesma rede. Quarto sem janela; instalação eletrica precária; paredes de eucatex dividindo quartos. Até banho frio tive que tomar. Enfim um horror!
This was the noisiest hotel I've used in Arequipa. The walls are paper thin, so I heard the family next to me yelling on the phone until midnight, and then heard the hotel staff early (5:30- 6:00 AM) yelling on the phone all morning the next morning. Hotel staff was very rude, and wouldn't let me go to the bathroom after check-out. They also made me pay before even seeing the room, which was sketchy. Breakfast was packet coffee, a sad little egg, and bread. Rooms were clean enough, but worn with creaky floor-boards, mold, and a broken tile floor in bathroom. Power outlets in the room were broken, my light went out in the bathroom and was not replaced, and the room refrigerator still had stuff in it from previous guests. You can do way better than this for 30$.
Nous ne sommes restes qu une nuit mais elle fut horrible. La chambre était glaciale, la salle de bain dans la chambre mais sans aération d ou une forte humidité et une odeur nauséabonde une fois la douche prise. Ca devait etre un lit double mais c était en réalité deux lits collés. En raison du froid nous avons demande a changer de chambre ou a avoir au moins une couverture supplémentaire. Il nous a fallu attendre plus de 30min pour l avoir car le gérant n en avait pas a l hotel... Je déconseille fortement car le 3 etoiles est totalement usurpé!
The hotel is very nice and the staff are lovely. I paid for a basic room and got what I paid for, so no complaints there. However, there was a window in my room that led to the reception area. It had been blacked out on that side, but light still shone through and it was somewhat disconcerting. Also, my room led straight out onto the balcony overlooking the street leading to the main Plaza. Being woken up at 6am by a procession outside my door was not great.
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Indira
15 มิ.ย. 2016
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Ciudad blanca
Excelentes vacaciones, el lugar de hospedaje en general bien pero deben mejorar algunas soñaste como donde sirven los desayunos.