"Our check in process was not smooth. Upon booking on Expedia I used the search parameters for 1 adult + 2 children. I booked a one bedroom suite knowing the pull out sofa will be used for my second child. I chose to add buffet breakfast as prompted when selecting the room. I paid EUR27 for the ‘add on’. Open arriving at the property I was told that Expedia confirmed a room for one adult only. No pull out was ready & they fixed. Breakfast was EUR16 and EUR8 for each child. I had to pay the extra...
"We had a wonderful stay at this hotel and would absolutely return.
The front desk staff were exceptional. One evening, my son wasn’t feeling well and everything at the hotel had already closed. Alessia went above and beyond to find us some water, which made him feel much better. Her kindness and willingness to help really meant a lot. Sandro was also fantastic. He went out of his way to secure a reservation at the restaurant where I wanted to celebrate my birthday, and I truly appreciated his...
"Nice hotel with convenient distance (walkable, about 10-15 minutes walk to the town) to Silves. Our favorite things here are the huge car park and swimming pool. WiFi only available in lobby area and breakfast is ok."