"Room was clean, but there were little black beetles. Check in was okay, but I paid with cash and had to come back for my change. Breakfast was supposed to start at 6 a.m. but the employee was asleep in his chair. I came back a half hour later for my breakfast. "
"Booked the room a month in advance for the indoor pool only to arrive and the whole hotel was under renovation and NO POOL. I had been checked in 20 minutes and they refused a refund. This was a family vacation and we had hyped up the indoor pool to our kids for a month. It was a huge huge let down.
Breakfast was stale and it seemed unsanitary to have all the food around the open work being done
Clean room - beside from the marker on the wall and the toilet seat that slid off when you sat on it.
Will not be back and pleasantly surprised I got my $50 deposit on the room refunded."
"Even though my wife is the director of housekeeping at winstar world casino and we can spend the nights there we prefer this nice hotel ! We stay every two weeks! Good customer service!"