ห้องพักทั้งหมดที่ Travellers Point Hotel มาพร้อมสิ่งที่น่าประทับใจ เช่น เครื่องนอนระดับพรีเมียม และเครื่องปรับอากาศ พร้อมด้วยสิ่งอำนวยความสะดวกอย่าง Wi-Fi
Staff were excellent
Property needs upgrading .........,
เข้าพัก 4 คืน, มีนาคม 2020
รีวิวที่ตรวจสอบแล้ว
10/10 ดีเลิศ
ผู้เข้าพักจริง
18 พ.ย. 2019
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: พนักงานและบริการ
Property was good, solid 3 star.
Staff customer service was poor from the young girls in the restaurant. The girls never smiled always grouchy when requesting a drink or food. They definitely need training.
Lina was really nice. Definitely made our stay more comfortable. Simple things like smiling and checking to see if we were ok went such a long way. Another lady that was there during breakfast time is nice, friendly and helpful as well. The manager was helpful too, changed our rooms when the air conditioning was not working.
Food was perfect.
Would recommend to others :)
We had a very quite stay at Travelers Point. We stayed in the superior room. It was small but it was just right for two people, the queen size bed was very comfortable, and the AC worked well. The pool was very well kept, and all around the premises was very clean.
เข้าพัก 2 คืน, พฤศจิกายน 2019
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
ผู้เข้าพักจริง
5 พ.ย. 2019
ชื่นชอบ: พนักงานและบริการ
Everything is ok except the weekend, because it was very noisy until 1 o'clock midnight.
Great service! We arrived late and they checked us in and we were still able to get food from the kitchen. This was sooo gratefully received after a long day of travel!
We've stayed at many hotels in other countries and Travellers Point has been the most welcoming and hospitable place to stay. The staff and customer service is exceptional, always been greeted with a smile. It's a fabulous place to stay for families. It's not a 5-star hotel in regards to the rooms etc. but the service far outweighs everything else. Thank you Tuala and Sarona as well as your staff for making our Papa's 80th Birthday a memorable one.
Our family thoroughly enjoyed our time here. The staff and management are the best. Nothing was too much trouble. Breakfast was magnificent! Love the pancakes and jam sauce. This place is not flash, so dont go expecting 5 star amenities when you only pay for 3 or 4 star. BUT. This place is comfortable. Great atmosphere, and wonderful service. Thoroughly recommend.
Great for short stay, preferred regular towel changes as they didnt replace the hand towel and bath mat when they cleaned room. Facilities and parking were good, they over charged early check in fee, paid more then what i paid for a nights accomodation to check in approx 4hrs early and room was ready. Friendly staff. Great pool.
I loved my room. Room no2! Thank you for looking after me. My only concern was the pool and families with kids. There is no safety gate around the pool since it's a inground pool. What if?
Anyways, my aircon needs a little twitching as it tends to be loud at times
Everything was there the way they have mentioned on website. Staff were really friendly and supportive. Beautiful environment. Would love to come back and stay over again.
Stayed here for one night only. Great budget accommodation. Very clean and tidy. Bought lunch and dinner from restaurant - excellent food and very reasonably priced. Highly recommended
I booked two rooms, one for myself and the other for a family member, loved my first time at Travellers Point, hence why I booked again, I did check out a day early, but that was fine with me, always a pleasure seeing the lovely staff who served us first time round.
Stayed here before and I loved it, loved it how the owner and some of the staff remembered me and my partner from the last time, I booked two rooms and both rooms were to our expectations and the face we could have an early morning swim as well, staff members catered to our needs and dinner at Travellers Point was also the bomb. Fa’afetai Lava Travellers Point will be seeing you again.
Nothing very run down poor selection foe breakfast
เข้าพัก 5 คืน, เมษายน 2019
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
ผู้เข้าพักจริง
30 เม.ย. 2019
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Since it was my first time on the premises, I like the rooms and everything in the room, accept for the shower, too small to even bend down to wash my feet. the front desk area was too hot when we checked in and throughout the whole time we stayed at your hotel; the most sad part I didn't like is your hotel area near the pool and restaurant had too many down steps but not flat all around the swimming pool. My brother in law that traveled with me and my sister almost got into a fall accident in the pool near the kitchen and the entrance way towards the rooms and the waiting room due to too many down steps and not enough light there in the night. it's okay if it was daylight, but he missed the step cause he didn't see that there was a down step b4 walking on pass the kitchen making his way to your restaurant or the bar area. I thought that area was too dangerous cause if me and my sister didn't catch him when he slipped, he would have fall right into the pool. So, need more light back there and need to flat all that area, plus that back side is all woods and slippery when rain, and it rain the second day we were there. I like all your food and drinks.
Enjoyed the two days that we both stayed at Travellers Point Hotel, our room was clean, I was greeted upon arrival, the hotel amenities were beautiful, love the location, as most hotels/resorts would be almost next to each-other, whereas Travellers Point they stood alone, so not that much loudness around. We made the choice to eat in and the food was beautiful, the prices was affordable and the service from the bar and cooks was amazing. We will be booking again with Travellers Point Hotel for my birthday in June 2019 so its worth the stay. Its a shame I didn't get to meet the owners, cause the service provided by these employee's was above and beyond. Fa'afetai Lava Travellers Point Hotel, Seki a Samoa.