I had to ask them to clean up the room again. Room was too warm and air conditioner wasn’t sufficient to manage the heat in the room.
Staff is unprofessional and management needs to retrain them for a better customer service. My overall experience was
The staff were very friendly and helpful. The service they provided was excellent. The food was very good. The rooms could be better, needing modernising. However, for the price, it's good value for money.
Roshea, our host, was super friendly and smiling.
We asked to change our room from one double bed to two beds and he did with kindliness.
The pool was very welcome after visiting Anuradhapura.
The breakfast was excellent! 10 on 10!
The main reason i score this hotel 1 star is because the hotel manager ripped me off on a tour.. he charged me 130 euro on the basis i was the only booking… he subsequently sold a couple later that day and charged them 80 euro each… of course i asked what they paid, so i was annoyed and told him… eventually he refunded approx 25 euro… not a good experience at all…
One other small but interesting point.. one breakfast i didn’t get to choose from the menu.. i was served beef curry..without a choice, from the last nights dinner menu
Don’t stay here!!!
Lots of mold in the bathroom wall and the shower curtain. One of the bed sheet was finish it was like sleeping directly on the matress lucky we had our own sheets. If they are giving you the room next to reception ask for another one because it’s noisy and you will ear the phone ring all night. WiFi is not unstable it’s just not working. The only positive is the kindness of the staff and the location.
Sophie
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
ตรวจสอบแล้ว
4/10 แย่
Byoung
8 มี.ค. 2026
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
방이 1층 길옆인데다가 카운터 바로 옆에 있어서 너무 시끄러웠고 객실도 생각보다 좁고 따뜻한물도 졸졸 나와서 불편했어요.
We were basically received in silence at check-in and the hospitality did not improve from there. We were the only guests but were given the only room without a window (the other doors were open) and were told there wasn't any other possibility. Really different from every other guesthouse and experience in Sri Lanka.
Roisin
เข้าพัก 2 คืน, ธันวาคม 2021
ตรวจสอบแล้ว
8/10 ดี
Guillaume
23 ม.ค. 2020
ชื่นชอบ: พนักงานและบริการ
Bien pour deux nuits
Hôtel bien pour deux nuit, personnel gentils, mais avait plus l impression d être dans un hôtel d´affaires . Ne pas prendre de chambre au rdc car on les entend en cuisine
Nous avons passé 2 nuits à Anuradhapura. Nous avons beaucoup apprécié la piscine pour nous rafraîchir après la visite de la ville. L'hôtel nous a loué des vélos pour la journée, même si la vieille ville était plus loin que ce que nous pensions.
Le directeur nous a emmenées gratuitement en voiture, pour voir un spectacle de danses Sri lankaises, ce que nous avons beaucoup apprécié !