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Mercure Antwerp City South

4.0 star property
Eco-friendly retreat near Antwerp Zoo: natural surroundings, cultural access, garden-view dining at Hugo's, and wellness facilities to recharge.

Choose dates to view prices

Mercure Antwerp City South offers upscale, eco-certified accommodations minutes from Antwerp Zoo. Enjoy breakfast or lunch with garden views at Hugo's restaurant, stay connected with in-room WiFi, and maintain your fitness routine at the health club.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is ฿3,324
฿3,995 total
includes taxes & fees
28 May - 29 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Express check-in available

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Children and extra beds

Children are welcome

Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for EUR 50.0 per day.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.58 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18.50 per person
  • Self-parking fee: EUR 20 per night
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Frequently asked questions

Is Mercure Antwerp City South pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercure Antwerp City South?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Mercure Antwerp City South on 28 May 2026 start from ฿3,324, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Antwerp City South?

Self-parking is available for EUR 20 per night.

What time is check-in at Mercure Antwerp City South?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Mercure Antwerp City South?

Checkout is at noon.

Where is Mercure Antwerp City South located?

Located in Markgrave, this hotel is 0.2 mi (0.4 km) from deSingel International Arts Center, and within 3 mi (5 km) of Rubens House and Antwerp Zoo. ModeMuseum and Cathedral of Our Lady are also within 3 mi (5 km). Antwerp-South Station is 17 minutes by foot and Antwerp (ZYZ-Antwerp Berchem Train Station) is 28 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.2

Cleanliness

7.0

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 217 out of 673 reviews
Rating 8 - Good. 294 out of 673 reviews
Rating 6 - Okay. 109 out of 673 reviews
Rating 4 - Poor. 34 out of 673 reviews
Rating 2 - Terrible. 19 out of 673 reviews

Reviews

Verified

10/10 Excellent

Liam

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, clean room, very helpful staff, everything worked.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! It was a nice hotel with good breakfast.
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Joan

Liked: Cleanliness, staff & service
I liked the proximity to transportation and restaurants. I was disappointed with the room as I chose a more expensive suite to have a refrigerator/freezer, as described, and this room had no freezer.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionists were kind and did offer excellent service.
Stayed 3 nights in Oct 2023
Verified

6/10 Okay

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Few hiccups for a four star hotel

Got there by car, parking was full so I had to park 15 mins walks from the hotel. Very busy and big hotel in middle of other high buildings. Rooms were clean and breakfast was ok ( food was not very warm). Minibar in the room was empty .Will probably not go there again
Stayed 1 night in Oct 2024
Verified

8/10 Good

Jean M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel but...

Very glad of the room. Very comfortable. Too bad they don't provide water bottles as they did before. The hotel has an eco-program: when you don't need the towels to be changed daily, put a sign on the door in the evening and you get a 5€ voucher the next day. The idea is great but, one recurring problem is that they repeatedly "forget" to deliver the voucher. So, if you stay there for say, three nights, and follow the rule, you get only one voucher. I mention this because it happened several times. Apart of that, it's a good place to stay.
Stayed 3 nights in May 2025
Verified

4/10 Poor

Ed

Disliked: Cleanliness, property conditions & facilities
Very dark interior and not a great hotel for families
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Ayrton

Staff was not very friendly. Breakfast was below average for a mercury type of Hotel.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Helpful staff, very comfortable family room and great breakfast
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Els

Disliked: Cleanliness, amenities, property conditions & facilities
Staff were not welcoming. Rooms were pretty basic and outdated. Breakfast personnel was very “cold” and seemed not to like their job.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Joris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fine hotel which I can reccommend.
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Robin

great experience overall, except i had to pay twice for the parking lot.. almost 40€ of parking cost just for 1 night then..
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

JOSE GERARDO BUENO

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet location with easy access to public transport.
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

This was our second stay at this hotel, it has been renovated since last time and it was absolutely amazing, we had a great stay, got a complimentary upgrade and received great service from the staff. Highly recommend this hotel when staying in Antwerp.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Pernille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay on my journey from Denmark to the UK. Everything was really great. At arrival I was at first a bit disappointed to find that their parking spaces were full and that I had to go find one outside the hotel, but parking was very easy to come by on the streets outside the hotel and it’s free.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Imran Nazir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really pleasant and good night sleep , only in breakfast not much options,
Stayed 1 night in Apr 2023
Verified

8/10 Good

Jean

Liked: Cleanliness, staff & service
Bathrooms need some refurbishing, maybe change the bathtub to an Italian shower?
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sleep like a baby

The room is great. I skipped breakfast which is outrageously expensive although it is the same as in the Ibis budget. Breakfast was outstanding until 2021. I'll be back.
Stayed 4 nights in Dec 2022
Verified

2/10 Terrible

Hamza

Disliked: Cleanliness, property conditions & facilities
Parkeren drama
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

USED TO BE BETTER

I stay here every year, sometimes twice a year but I found that the hotel has lowered a bit its standards. I found the rooms somehow less comfortable with terrible pillows. The new bar is very nice and its staff very helpful though. I hope it will be better next time I come over in October and that they get a few hard pillows instead of the featherlight ones.
Stayed 2 nights in Jul 2022
Verified

4/10 Poor

Larry Nolan

Disliked: Property conditions & facilities
Sewer gas smell on 8th floor
Stayed 6 nights in Oct 2023
Verified

8/10 Good

Goncalo

Liked: Cleanliness, amenities, property conditions & facilities
The cashier at the bar was unpleasant, unmotivated and uncooperative regarding meal options. Everything else was fine.
Stayed 1 night in Apr 2023
Verified

2/10 Terrible

Will

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AVOID AT ALL COSTS!

Shambolic, Rude staff, No cleaning of my room, no replenishment of water. No clean towels despite asking.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, clean & good restaurant.

Hospitality was overall were good. Although I must say I didn't really feel that welcome or seen at all. When I checked in, the male staff member was occupied with what I assume was friends. And kept chatting a little even though he attended me. Then after flickering keyboard and tapping the mouse several times he took another guest in between. I let all of this happen because I was not in a hurry, environment is very nice and clean. Then he excused himself to me, saying "those people are a little bit special". Okay, the second after a guest leaves its okay to trash talk? Female hospitality worker was completely opposite, service minded and have manners that few others do. Elevators are a prank, we didn't get stuck or anything like it. But during our short stay we had several comments with other guests as well.. Housekeeping raises the grade by itself. 10/10
Stayed 2 nights in Nov 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Used to be good, now it is to be avoided.

I have been staying here every October for the last six years and this was my last. Had to wait for four hours from 10AM to 2PM for a room while tens of people were checking out and I was the only person waiting. 4 hours!! And check out time is 11Am (!!!) with 215 rooms. Appalling. But the best was yet to come. Every morning at 9AM the driling made it impossible to work. Mental. Two out of three lifts were stopping on ground floor and did not move, you had to wait for someone to call it from another floor to get another to reach ground floor and start again. The cleaning is embarassing too: Never in 4 (FOUR) days I was given a clean cup or a stirrer for coffee. Never seen before. The 'double bed' is made of two single beds so badly made that you always end up in the hole left between them. Only decent thing is the bar staff, always very helpful and polite.
Stayed 4 nights in Oct 2022