"Overall lovely stay, fantastic location, amazing views, rooms and facilities were lovely.
Unfortunately we had an incident where 2 parasols blew over onto me whilst walking by the pool, hitting me on the back of the neck.
I was given ice.
I enquired about writing an accident report for health and safety reasons ( we had several witnesses).
The manager said that they don’t do this but I would have needed to go to the hospital to get an official report if they were tp document this.
At that time...
"Overall lovely stay, fantastic location, amazing views, rooms and facilities were lovely.
Unfortunately we had an incident where 2 parasols blew over onto me whilst walking by the pool, hitting me on the back of the neck.
I was given ice.
I enquired about writing an accident report for health and safety reasons ( we had several witnesses).
The manager said that they don’t do this but I would have needed to go to the hospital to get an official report if they were tp document this.
At that time...
Caroline