Stayed two nights and absolutely loved it! Upon arrival was easy and so friendly check in process. Happy hour at the bar was fantastic and restaurant on the secound night was delicious! Great location to travel the Great ocean road. The spa room was a real treat- definitely larger than the photos displayed. Only wished to have stayed another night to visit the spa on-site!
Melissa
เข้าพัก 2 คืน, มิถุนายน 2025
4/10 แย่
daniel
เดินทางกับครอบครัว
5 ก.ค. 2025
ชื่นชอบ: ความสะอาด
Would have been a great place to stay but after around 8pm we arrived back at our suite to a booming TV in the room above and the kitchen power outlets not working,so we had to boil water in a pot. This TV noise kept up until apologetic cleaning staff arrived in the morning as reception wasn't open to make a complaint overnight.
All three of us (including my father who was deeply disturbed as he suffers from dementia) had a terrible night's sleep and when I mentioned it to the gentleman at reception in upon check out he just said they were very sorry. No offer of a voucher or any refund to make up for the seriously unpleasant inconvenience of having only around 2-3 hours sleep. We had a bunch of things planned for today but sadly drove home much earlier as we're all too worn out. Very disappointed.
the staff were wonderful, from the receptionist, the cleaners, then happy hour friday night the two girls working were so friendly and helpful. great staff.
Julie
เข้าพัก 2 คืน, มิถุนายน 2025
6/10 พอใช้
Reza
เดินทางกับครอบครัว
20 เม.ย. 2025
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: ความสะดวกสบายของห้องพัก
Our booking was for 2 adults and a kid. However the room had only one queen bed. We were told by reception that we should have brought additional bed for our kid or 3rd person as they don't provide extra bed. But this was not communicated to us and we did not find anywhere in our booking. They did not even offer an additional blanket or towels for the 3rd person. Also, the car parks are not allocated to each room and there was not enough car spot and I had to park my car out side of resort if i was a bit late as car park was full and had to leave my car outsiyand walk back into resort. I found reception not helpful on this matters
2nd time staying here,but this time in a waterfront apartment which was awesome & spacious. My only gripe is that terrible slow old electric stove and old dirty fry pans that caused all our food to stick and burn. Reception staff were great and gave me a new fry pan when I asked- which was great. Highly recommend staing here and I'll be back. PS- The live music beside the trampolines was sensational!
The Great Ocean Road Resort was very nice. While we only stayed one night, everything about the facility was exceptional except the rather tight parking near our unit which was only a very minor issue.
My partner and I really enjoyed our stay at the Great Ocean Road Resort, it did not feel like we were still in Victoria. It was an amazing resort, with plenty of facilities that were maintained and cleaned. It was a short 10 min walk to the group of shops and restaurants. We will definitely be visiting again in the near future. 5 STARS!
Claire
เข้าพัก 1 คืน, มีนาคม 2025
10/10 ดีเลิศ
Phillip
5 มี.ค. 2025
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Travelling Soutg
Very welcoming staff at checkin with follow up txt to make sure everything was OK. Clean, comfortable and well appointed room. Nice location.
Fairly new and clean. Good amenities (gym, pool, restaurant)walking distance to town. Room servicing left a bit to be desired. Bed made on one day of a three night stay. Fresh towels but not swept and tea and coffee not replenished.
Cosimo
เข้าพัก 3 คืน, กุมภาพันธ์ 2025
10/10 ดีเลิศ
Kuppar
15 ก.พ. 2025
ชื่นชอบ: ความสะอาด
Great stay except no instructions were left when we did a late check in. Found someone at the restaurant who helped us out.