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Reviews of Savannah Resort Hotel

4 out of 5
Savannah Resort Hotel
Don Juico Ave., Clark view, Angeles City, Pampanga

Reviews

8.2

Very good

Rating 10 - Excellent. 85 out of 242 reviews" "
Rating 8 - Good. 100 out of 242 reviews" "
Rating 6 - Okay. 40 out of 242 reviews" "
Rating 4 - Poor. 11 out of 242 reviews" "
Rating 2 - Terrible. 6 out of 242 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff were very nice and helpful! Loved the jacuzzi in the comfort room. Room service was quick. Will definitely be going back!
Stayed 2 nights in Apr 2024
Response from Savannah Resort Hotel on 2 May 2024
Dear Mr. Mattew,Thank you for taking time to share your positive experience with us! We are delighted to hear that you had a well rested stay.We are glad that our staffs were able to take care of all your needs.We look forward in welcoming you back on your next visit to Angeles City!

4/10 Poor

Kevin

Business traveller
Disliked: Property conditions & facilities, room comfort
Boring
This was a disappointing stay and unfortunately everything is going backward at this hotel. We had a 6-day stay and our room was not cleaned till the 3rd day and that was after I asked for it to be cleaned. It was cleaned again on day 4 but not again for the remainder of our stay. The aircondition was noisy so we could not get a good night sleep, and the TV not work after day 1. The excuse for the TV not working was they were having problems with the "service provider", which usually translates to "we not pay the cable TV bill". Restauraunt food was boring and I can understand why no one eats dinner there. There were other problems but the above were the main ones. Anyway my partner and I agreed this hotel is on our black list for at least the next 12-months and maybe by later 2024, it will have fixed their problems.
Stayed 6 nights in Aug 2023
Response from Savannah Resort Hotel on 7 Sep 2023
Dear Sir Kevin,We apologize for the inconveniences you encountered during your stay and we appreciate you taking time to let us know your concerns. We are hoping you could still consider us in your future bookings.Thank you and stay safe!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Savannah Resort Hotel on 5 Sep 2023
Dear Mr. Gary,We’re really grateful and appreciate you taking the time to share your rating with us. We are very happy to hear that you enjoyed your stay.We hope to see you again soon!Savannah Resort Hotel

8/10 Good

Pascual

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
front desk staff great service, very helpful in any thing you brought to their attention. one in perticular Dianne very helpful to customers. overall excellent staff.
Stayed 4 nights in Jul 2023
Response from Savannah Resort Hotel on 3 Aug 2023
Dear Mr. Pascual,We’re really grateful and appreciate you taking the time to share your rating with us. We are very happy to hear that you enjoyed your stay.We hope to see you again soon!Savannah Resort Hotel

10/10 Excellent

Cecille

Stayed 1 night in Jun 2023
Response from Savannah Resort Hotel on 3 Aug 2023
Dear Ma'am Cecille,We’re really grateful and appreciate you taking the time to share your rating with us. We are very happy to hear that you enjoyed your stay.We hope to see you again soon!Savannah Resort Hotel

10/10 Excellent

Gregory, SPRINGFIELD

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel on perimeter road in the newer rooms overlooking the pool. Breakfast for two included 👍
Stayed 1 night in May 2023
Response from Savannah Resort Hotel on 2 Jun 2023
Dear Sir Gregory,Thank you very much for your feedback regarding your recent experience here at Savannah Resort Hotel.We are very happy to hear that you enjoyed your stay.See you again soon!Savannah Resort Hotel

6/10 Okay

Dusko

Travelled with partner
property is generaly not to bad. but I paid for room with pool view,instead I was looking at some power plant, dogs barking all night. It is not value for money
Stayed 4 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First rate
Very clean hotel. Staff was friendly and helpful. Will definitely stay there again.
Stayed 13 nights in Apr 2023
Response from Savannah Hotel on 18 May 2023
Dear Ma'am / Sir,Thank you very much for your feedback regarding your recent experience here at Savannah Resort Hotel.We are very happy to hear that you enjoyed your stay.See you again soon!

6/10 Okay

Malcolm

Liked: Cleanliness, staff & service
Disliked: Room comfort
I think after the Pandemic, very expensive.
The Wifi & TV service very disappointing, non existent to be honest. The internal TV picture very fuzzy & dull, channels very limited. The water was tepid not Hot. I think for the price quite high, for the limit services, gym equipment out dated. On a positive note food excellent, very clean and the staff were very polite. I think upgrading their wifi system, Tv services would definitely give this hotel justice.
Stayed 3 nights in Jan 2023

2/10 Terrible

JONGMIN

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It.was terrible Dirty, Air conditioning not.working
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiteness, everything is convinient and staff are courteous
Stayed 1 night in Nov 2019

10/10 Excellent

Jarrard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place when you feel comfortable.
Love this place a lot
Stayed 2 nights in Feb 2020

6/10 Okay

MC

So so value for the money
The location is out of the way. The hotel has an old wing and a new wing. The new wing is nicer obviously. Old wing is just ok.
Stayed 5 nights in Sep 2019

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here before in the past, will stay here again, without any concerns for a great hotel in Angeles City.
Stayed 9 nights in Jan 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

10/10 Excellent

nicholaS

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

6/10 Okay

Marygrace

Liked: Room comfort
it was just ok. the hotel is kinda old and they did not give me the newer rooms as the SEA games were in town. i remember asking for a pool view room but got a street view instead. the people are friendly but there’s room to improve. the restaurant is ok. cappucino and lattes are good.
Stayed 2 nights in Nov 2019

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room with good wifi
Good sized clean rooms, good wifi. Pool area was very close to the restaurant and between high walls so it felt more like a indoor pool. Good location for nightlife
Stayed 7 nights in Nov 2019

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Nothing I like it. I don't recommend to go there. The best think its the picture in your web site......
Stayed 5 nights in Dec 2019

8/10 Good

Pupaw, 🇨🇦 Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful. Our room is very clean and beds are very comfy.
Stayed 1 night in Nov 2019

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom not so clean and beddings were not changed during my 3 nights stay and the free breakfast limited selections and cooking our breakfast was very slow there were only 3 guests waiting
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near the airport. Facilities OK, good breakfast
Stayed 2 nights in Oct 2019

8/10 Good

John

Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Liked - the service, food Disliked - size of room / bathroom, tv didn't work well, and the overall area the hotel was in.
Stayed 1 night in Sep 2019

10/10 Excellent

Miah, Manila

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and the food was great! Location is near SM Clark. The staff was friendly although there are challenges with room service.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
room was road side, it has noise
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

kennard

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and was second time I stayed there since my original hotel booking was a dive. It was like an old friend.
Stayed 7 nights in Jul 2019
Response from Savannah Resort Hotel on 5 Aug 2019
Dear Valued Guest, Greetings! We appreciate your positive feedback about our hotel. It's truly an honor to know that you have enjoyed your stay with us and we hope to see you again soon. Thank you and best regards, Savannah Resort Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was adequate for y short stay in the Clark area.
Stayed 4 nights in Jul 2019
Response from Savannah Resort Hotel on 26 Jul 2019
Dear Valued Guest, Greetings! Thank you for your review and for choosing our hotel. We’re happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. Thank you and best regards, Savannah Resort Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
standard hotel just property setting a bit old-style although bed and air-con are still good enough with such price (the discounted rate not original)
Stayed 1 night in Jul 2019
Response from Savannah Resort Hotel on 26 Jul 2019
Dear Valued Guest, Greetings! Thank you for your review and for choosing our hotel. We’re happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. Thank you and best regards, Savannah Resort Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 27 nights in Jun 2019
Response from Savannah Resort Hotel on 26 Jul 2019
Dear Valued Guest, Greetings! Thank you for your review and for choosing our hotel. We’re happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. Thank you and best regards, Savannah Resort Hotel

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When you stay there ask for an extra key so you can keep the air conditioner on in the room. You have to insert a hotel key card in to power on the room with lights, air can, etc.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Quite honestly, nothing unique about the property and too far out of Angeles to walk in. Also, the air con was poor in both he common parts and the room. Room was commodious but 'tired'.
Stayed 2 nights in Jun 2019

10/10 Excellent

Ken, Abu Dhabi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here several times during the past few years and the service and facilities continue to operate at a high level. We had a plugged drain and it was resolved immediately.
Stayed 3 nights in May 2019
Response from Savannah Resort Hotel on 6 Jun 2019
Dear Mr.Ken, Greetings! We appreciate your positive feedback about our hotel. It's truly an honor to know that you have enjoyed your stay with us and we hope to see you again soon. Thank you and best regards, Savannah Resort Hotel

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Too much noise in the room to sleep. Great breakfast. Yang was great, well presented and good customer swrvice.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, kind staff, Front desk process fast check in
Stayed 1 night in May 2019
Response from Savannah Resort Hotel on 25 May 2019
Dear Valued Guest, Greetings! Thank you for your review and for choosing our hotel. We’re happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. Thank you and best regards, Savannah Resort Hotel

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
Relaxing bed was good
Stayed 1 night in Apr 2019
Response from Savannah Resort Hotel on 6 Jun 2019
Dear Ms.Esther, Greetings! We appreciate your positive feedback about our hotel. It's truly an honor to know that you have enjoyed your stay with us and we hope to see you again soon. Thank you and best regards, Savannah Resort Hotel

10/10 Excellent

Trinidad C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Savannah Resort Hotel on 25 May 2019
Dear Valued Guest, Greetings! Thank you for your review and for choosing our hotel. We’re happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. Thank you and best regards, Savannah Resort Hotel

10/10 Excellent

CC, Las Vegas, NV, U.S.

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome of the staff. Just hope improved breakfast choices.
Stayed 1 night in Mar 2019
Response from Savannah Resort Hotel on 6 Jun 2019
Dear Valued Guest, Greetings! We appreciate your positive feedback about our hotel. It's truly an honor to know that you have enjoyed your stay with us and we hope to see you again soon. Thank you and best regards, Savannah Resort Hotel

6/10 Okay

Nadja-Vida, Suisun City, CA

Liked: Staff & service
Stopover stay
Nice hotel with friendly service. The rooms are dated and needs to have more comfortable beds. Ok for just a quick overnight stay while waiting for your next day flight.
Stayed 1 night in Apr 2019

10/10 Excellent

T, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Location , close to everything great location , my second time staying here, will stay again
Stayed 10 nights in Apr 2019
Response from Savannah Resort Hotel on 25 May 2019
Dear Valued Guest, Greetings! Thank you for your review and for choosing our hotel. We’re happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel. Thank you and best regards, Savannah Resort Hotel

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tub and the CR. The room and the pool are excellent.
Stayed 1 night in Apr 2019
Response from Savannah Resort Hotel on 6 Jun 2019
Dear Valued Guest, Greetings! We appreciate your positive feedback about our hotel. It's truly an honor to know that you have enjoyed your stay with us and we hope to see you again soon. Thank you and best regards, Savannah Resort Hotel

8/10 Good

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall we had a pleasant stay. It went beyond my expectation with regards to the ambience of the hotel
Stayed 1 night in Apr 2019
Response from Savannah Resort Hotel on 6 Jun 2019
Dear Ms.Abigail, Greetings! We appreciate your positive feedback about our hotel. It's truly an honor to know that you have enjoyed your stay with us and we hope to see you again soon. Thank you and best regards, Savannah Resort Hotel

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and spacious hotel, we enjoyed our stay
Stayed 2 nights in Apr 2019
Response from Savannah Resort Hotel on 6 Jun 2019
Dear Valued Guest, Greetings! We appreciate your positive feedback about our hotel. It's truly an honor to know that you have enjoyed your stay with us and we hope to see you again soon. Thank you and best regards, Savannah Resort Hotel