GuestHouse Anchorage

Property class: 2.5

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Reviews

7.0 out of 10
Good
Located close to Anchorage Museum and Anchorage 5th Avenue Mall, GuestHouse Anchorage provides laundry facilities, a gym and a 24-hour business centre. Guests can connect to free in-room WiFi.

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

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About the area

Located in Downtown Anchorage, a neighbourhood in Anchorage, GuestHouse Anchorage is in a rural area and by the sea. Alaska Zoo is a popular attraction and the area's natural beauty can be seen at Tony Knowles Coastal Trail and Earthquake Park. Looking to enjoy an event or a match while in town? See what's going on at William A. Egan Civic and Convention Center. Take some time off to enjoy the health/beauty spas in the area, or get some fresh air with adventures like ecotours, hiking/biking trails and mountain biking nearby. Visit our Anchorage travel guide
Map
321 East 5th Avenue, Anchorage, AK, 99501

What's nearby

  • The exterior of the Anchorage Museum with a modern glass facade, a pedestrian pathway, and red flowering plants.
    Anchorage Museum
    3 min walk - 0.3 km
  • Anchorage 5th Avenue Mall
    5 min walk - 0.4 km
  • Delaney Park
    8 min walk - 0.7 km
  • William A. Egan Civic and Convention Center
    9 min walk - 0.8 km
  • Dena'ina Civic and Convention Center
    11 min walk - 0.9 km

Getting around

  • Anchorage Alaska Railroad Depot
    12 min walk
  • Anchorage, AK (MRI-Merrill Field)
    7 min drive

Restaurants

  • Avenue Bar
    9 min walk
  • Palmeira Tropical Fusion
    3 min walk
  • Midnight Sun Cafe
    6 min walk
  • Mad Myrna's
    5 min walk
  • Jade Steak & Seafood
    2 min walk

About this property

GuestHouse Anchorage

  • Hotel near Anchorage Museum
  • Located close to Anchorage 5th Avenue Mall and William A. Egan Civic and Convention Center, GuestHouse Anchorage provides laundry facilities, a gym and a 24-hour business centre. Guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • Free self-parking
    • Express check-out, a 24-hour front desk and a banquet hall
    • A front desk safe, coffee/tea in reception and 1 meeting room
  • Room features
  • All 130 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and free weekday newspapers.
  • Extra conveniences in all rooms include:
    • Bathrooms with deep-soaking baths and free toiletries
    • Flat-screen TVs with premium channels
    • Daily housekeeping, desks and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 15, per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day.

Payment types at the property

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay
  • Resort fee: USD 2.00 per accommodation, per night
The resort fee includes:
  • In-room safe

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property

Frequently asked questions

Is GuestHouse Anchorage pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of USD 100 per stay and a fee of USD 15 per pet, per night. Service animals are exempt from fees.

How much is parking at GuestHouse Anchorage?

Self-parking is free at this property.

What time is check-in at GuestHouse Anchorage?

Check-in start time: 3 PM; check-in end time: 11:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at GuestHouse Anchorage?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is GuestHouse Anchorage located?

Located in Downtown Anchorage, this hotel is within a 15-minute walk of Anchorage Museum, William A. Egan Civic and Convention Center and Log Cabin Visitor Information Center. Dena'ina Civic and Convention Center and Anchorage 5th Avenue Mall are also within 15 minutes. Anchorage Alaska Railroad Depot is 12 minutes by foot.

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Reviews

GuestHouse Anchorage Reviews

7.0

Good

7.4

Cleanliness

7.2

Location

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 176 out of 1000 reviews
Rating 8 - Good. 359 out of 1000 reviews
Rating 6 - Okay. 287 out of 1000 reviews
Rating 4 - Poor. 114 out of 1000 reviews
Rating 2 - Terrible. 64 out of 1000 reviews

Reviews

Verified review

4/10 Poor

Liked: Cleanliness, amenities
Disliked: Staff & service
Poor problem handling and lied to from employees. Falsely charged money towards property, but was resolved due to Supervisor.
Stayed 8 nights in Aug 2020
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
Not to sure if would stay again in this place ,i really didnt like it at all
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are fantastic. Shuttle service. Close to downtown.
Stayed 5 nights in Jul 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay somewhere else!!!

Would not recommend this hotel.
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were absolutely wonderful.
Stayed 1 night in Jul 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Nice staff and good location

The staff is very helpful but the night staff knocked on my door at 4 am .. mentioned that we had to check out.. very annoying I talked Austin at the front desk next morning who apologized,.Austin had been helpful and.nice, we went to Seward for two days and the hotel kept my suitcase for 2 days ..which was very nice.. location was good, I could walk to anywhere in downtown. yes I would come back again
Stayed 3 nights in Jul 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view was good and it’s a great location. The bed was comfy and the room was clean. The TV was a little loose on the wall but other than that it was a great place.
Stayed 2 nights in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

People

Someone setoff the fire alarm
Stayed 1 night in Jul 2020
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities

You get what you pay for.

The Guest House is cheap and in an amazing location. You are paying for those. The elevator is broken and I had a 50lb suitcase to lug up 4 stories. Not enough towels and no soap or shampoo upon arrival. We had to walk down to front desk after it was obvious they weren't going to bring it up. Good location, no bedbugs. Seagulls and people talking in the courtyard are super loud. If you want more comfort, pay 20-40 bucks per night somewhere else.
Stayed 3 nights in Jun 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Lady that checked me in was very pleasant , professional and very helpful ! Thank you again and will come back !
Stayed 1 night in Apr 2020
Verified review

2/10 Terrible

I didn’t stay because there was no parking available. Several people walking around looking into vehicles and no active security. The front desk staff was very nice, but I was not comfortable parking where they suggested as a last resort but there was a No Parking sign and vehicle would be towed. I walked around the hotel looking for parking but I saw different people looking into vehicles. When the front desk guy walked with me t look for parking, a visitor waking her dog also said she saw people walking around peering into many cars. She said that people would just break in a steal stuff. I WAS NOT comfortable at all. So I lest and because it was after 11 pm, need up just parking in a business and sleeping in my truck.
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff helpful and friendly. The room was bigger than expected and clean. Good location
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent location. Drawback is with homeless activities around hotel. Able to reach most of desired Activities within walking distance
Stayed 5 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff & I like the location. Great rates!
Stayed 1 night in Nov 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here from time to time because its walking distance of most of downtown. Its older but its clean and comfortable.
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outside and location was a bit scary, but it actually was clean, close to railroad station. We are glad we choose the Guest House Anchorage.
Stayed 1 night in Sep 2019
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
Wasn’t very clean. Smelled bad too.
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is good if you will stay for few days. Is in downtown so you can walk to everywhere
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Good nice good restaurant good shuttle nice people
Stayed 1 night in Sep 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although not for from City Center, the actual location of hotel is not in a good area.
Stayed 3 nights in Sep 2019
Verified review

6/10 Okay

Liked: Staff & service
This is a basic motel in a part of town that is not so great, but it has all you need for a reasonable rate.
Stayed 1 night in Sep 2019
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service
Twice the key would not work then found out lock broken, then given another room, fine, until woken at 1.10am by someone entering the room. 1 min later we get a call from reception asking what we are doing in that room. NO apology at any time for this
Stayed 1 night in Sep 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Shower appeared as ifchas not been cleaned...or it was old and could not be cleaned.
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff, gave us another room as TV was not working
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed and nice size room with good amount of space.
Stayed 1 night in Sep 2019