Dear Caryn, thank you for your feedback. We are sorry for the impact our lifts had on your experience, though we are hopeful it will not prevent you from staying with us again in the future. We look forward to welcoming you back again. Kind regards, Marylin

Dear Peter, thank you for sharing your review. We are so glad to hear you enjoyed your stay with us and that you liked our hotel and it's excellent location, as well as service. We look forward to welcome you back soon! Best wishes,

Dear Sandra, thank you for taking your time to give us your experience at our hotel. While we are delighted to hear that our staff provided you with great customer service, we are saddened to see that the value was not to your expectation. We would recommend you to sign up on our Radisson Reward membership programme for the latest deals which will give you access to lower/ better rates. Please feel free to have a look at our hotel website. Kind regards

Hello John, thank you for sharing your wonderful review. I'm very delighted our team members, Pierre and Alejandro gave you exceptional customer service during your stay. Delivering outstanding customer service is a top priority to us, so we are glad you were happy with the service the staff provided. They will be delighted to hear the feedback that you have given. We truly hope we can continue to impress you on your next stay. Best regards,

Dear Bhaveshree, thank you for your feedback. We are happy you enjoyed your stay with us and enjoyed the facilities. We hope to welcome you back. Kind regards, Senami

Thank you Lynn for your feedback. We are happy you enjoyed your stay with us. See you again soon! Kind regards, Senami

Thank you Amanda for your feedback. We are delighted you had a great stay with us. See you again soon! Kind regards, Senami

Thank you for sharing your feedback, Nina. I am disappointed to read your comments regarding our team, particularly as our friendly and attentive service often receives the most praise from our guests. I am sorry this was not your experience and will be sure to address this with the relevant team members. I hope that we will have another chance to welcome you, so that we can wow you with our true Park Plaza service in future. Kind regards,

Dear FranciscoWe are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,Reece

Dear Kathleen, thank you for taking the time to write a review. We truly appreciate your nice comments about our hotel location and the helpful staff. We look forward to welcoming you back. Kind regards, Solari

Dear Thomas, thank you for your nice feedback! We are thrilled to hear that you enjoyed your whole stay and lovely to read such nice comments! We truly hope you come back to stay with us again very soon. Kind regards, Solari

Thank you for sharing your experience, Peter. We are sorry that the bathroom fell short of expectations on this occasion. We aim to surprise our guests with unique designs and a cosy atmosphere, so we regularly review and update our accommodations to ensure these standards are met. We have shared your feedback with the facilities team who will review it and take appropriate action. We hope we can welcome you back and pleasingly surprise you next time. Kind regards, Senami

Thank you for choosing our hotel and taking the time to share your positive experience.We are excited that you enjoyed your time with us.We hope to see you again soon. Best Wishes,Kristine

Dear Alicia,Thank you for taking the time to share your experience. We apologise for the inconvenience caused during your stay with us. I hope we will have the opportunity to welcome you back and exceed your expectations in the near future with a stay that is memorable for all the right reasons. Kind regards, Kristine

Dear Ramalingam, thank you for your nice feedback! We truly hope you come back to stay with us again very soon. Kind regards, Solari

Dear Michael, thank you for your feedback. We are happy you enjoyed your stay with us. It was a pleasure to have you as our guests. We look forward to welcoming you back. Kind regards, Senami

Hello David, thank you for sharing your review. We are sorry to hear you didn't have a positive experience with our WI-FI service and mini bar, we do apologise for the service not performing well as it should have during your visit. We will feed this back to our relevant team so they could look into this. We hope that this would not deter you from staying again. Kind regards,

Thank you Drew for your feedback. It was a pleasure to have you as our guests. We are happy you enjoyed your stay. See you again soon! Kind regards, Senami

Dear Joseph,Thank you for taking a moment to share your experience. We are so pleased to hear you found our hotel to your liking. We look forward to welcoming you back again soon.Kind Regards,Kristine

Dear Jacqueline, thank you for your great feedback. It is great to hear you loved the location as well as the service our staff has provided. Delivering outstanding customer service is a top priority to us, so we're glad you were very happy with the service. Kind regards, Alina