First of all, no lock in bathroom, they didn’t provide any key for lock,
Secondly, intercom wasn’t working
Thirdly, very low light in room,
Fourthly, bathroom amnesties were insufficient like no shampoo was there
Finally and most bad things was Air-condition wasn’t working, even it wasn’t turned at all.
I would like to say, try to avoid this property.
Muhammad
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Charl Twal วันที่ 22 เม.ย. 2024
Hello Ac is working just checked that . It was on heat not on cold. If you asked the reception they will help to change it for you.You have shampoo in the shower and soap.
1. Rest room door would not open fully as the sink was blocking it, so you have to squeeze into the restroom
2. Toilet flush was broken and would stop working
3. Bath tub was too steep and difficult to get in. You have to be a gymnast to get into the tub.
4. Towels were dirty yellow and very old. Need new towels here.
5. Cream and sugar for cofee and tea has to be fetched from the reception
6. Phone was not working
7. Bed cover also needs replacing with new stock
8. Staff was very helpful and dis whatever they could to make your stay better
Hôtel propre, literie confortable, excellent petit-déjeuner qui conviendra à tous les goûts, terrasse privative agréable dans la chambre, eau minérale à disposition gratuitement dans l'hotel.
Des efforts à faire sur l'éco responsabilité de l'hotel : la clim n'était pas utile pendant notre période (début novembre, personne ne profitait de la piscine d'ailleurs), il faudrait des consignes dans les chambres pour inciter les clients à ne pas l'allumer. De plus, les gobelets en plastiques dans la salle de bain sont à interdire, enfin les savons sont emballés dans du plastique aussi.
Elodie
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Charl Twal วันที่ 30 ต.ค. 2023
Thank you
6/10 พอใช้
Fraja
23 ต.ค. 2023
ชื่นชอบ: ความสะอาด
Value for money
Mariam hotel is great value for money and is in a good location although we had a car so we could drive to and from attractions. I'd say you get what you pay for, which is fair. There's not loads of choice for hotels in Madaba so I think with a little extra love (even if that means upping the price slightly) this could be a great hotel option. The things we found that could be improved: Wifi didn't reach our room, there were next to no toiletries, the rooms weren't sound proof (big gap under the door) so it wasn't very quiet, we had to wait 20minutes to get served at the bar/restaurant by the pool, and although it's great to have breakfast included at this price it left a lot to be desired (nesquik as chocolate spread for pancakes substitutes). The pool is definitely a perk although we didn't use it, it's mostly in the shade.
Fraja
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Charl Twal วันที่ 23 ต.ค. 2023
Thank you.The wifi problems in Jordan from provider company provider not us. We have highest speed and unlimited accaunt . It is winter now a days and not mush sunny days.
Not sure why . We change towels. We offer breakfast for you at 3 am . We asked is everything ok. You told us it's nice I love it.Room been cleaned before your stay. The hotel arrange early transportation to airport without extra charge.This is really strange for me to deal with.You say at check in you had extra UN expected charges even you booking been pre paid. We asked you what extra you paid you said nothing.
Great place to stay as an alternative to busy Amman and the same distance to the airport as Amman. The owners take great pride in keeping the place perfect.
It’s not a 5 star hotel but it’s a 5 star service. Staff are very friendly and willing to help. We arrived real early for check in so they invited us to breakfast while they cleaned and got our room ready.
Great place to swim, relax and everything is walking distance.
Julianne
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Charl Twal วันที่ 20 ก.ย. 2023
Thank you
6/10 พอใช้
Maryam
18 ก.ย. 2023
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ
I night stay
The wifi was absolutely terrible and it disconnects constantly. Very very poor wifi reception. The bathroom towels are very old and stained even though they are washed.
However, staffs are very helpful and friendly.
Maryam
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Charl Twal วันที่ 18 ก.ย. 2023
Not always but some few times wifi get week from provider company not us.
hotel un po' datato ma molto carino. Personale molto cogiovane e cortese. Piscina molto comoda, colazione sulla terrazza nell'attico molto varia e buona. A piedi si può raggiungere facilmente il centro in 10 minuti.
Das Hotel ist extrem in die Jahre gekommen, was ja bei dem recht günstigen Preis kein Problem wäre, wenn es sauber wäre. Ist es aber nicht. Das Problem war das Bad. Es befanden sich offensichtlich bereits benutzte Plastikbecher in den Halterungen für Zahnputzbecher, die dreckiges Wasser enthielten. Die Duschwanne (eine Sitzbadewanne) war mittendrin mit Panzertape geklebt, um das sich Schimmel gebildet hatte. Es stank nach Abfluss. Der Höhepunkt war dann am späten Abend eine große Kakerlake mitten im Bad. Ich habe in der Nacht (glücklicherweise hatten wir nur eine Nacht gebucht) kaum ein Auge zugetan. Das Frühstück war mit Abstand das schlechteste in den zwei Wochen, die wir in Jordanien verbracht haben. Das einzige Plus ist der Pool, allerdings hilft dieser bei den schwerwiegenden Hygienemängeln des Zimmers auch nicht. Ich rate von einer Buchung ab.
Julia Isabel
การตอบกลับจาก Charl Twal วันที่ 26 พ.ค. 2023
Thank you for sharing your feedback. We truly value your input. Our dedicated staff is diligently addressing the concerns raised. We apologize for any inconvenience caused by the oversight of leaving the balcony door open, which may have allowed flying insects to enter.
Posizione ottima. Buon rapporto qualità prezzo. Hotel moderno. Camera spaziosa, pulita, letto comodo. Colazione ottima e varia: dolce e salato. Lo consiglio.
Une nuit sur le trajet vers le Sud. Personnel serviable et accueillant. J’ai eu un problème avec ma voiture de location et ils m’ont aidé à résoudre cela.
We loved our stay at Mariam. Location is convenient, walk everywhere. Friendly staff. The pool looked so lovely, but unfortunately the weather was too cold to use it.
Breakfast was delicious and with great options - particularly recommend the fuul
Wir waren nur eine Nacht dort, als "Übergang" zur weiterreise, aber das Hotel war sauber und ordentlich. Das Frühstück auf der Dachterasse sehr gut und Proviant für die Weiterfahrt konnte in den umliegenden Läden besorgt werden.
Viel mehr kann ich leider nicht sagen, da wir nur einen sehr kurzen Aufenthalt dort hatten, aber der erste Eindruck war gemessen am Preis sehr gut!