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Reviews of OYO Villas Palmira

3 out of 5
OYO Villas Palmira
Km. 8.5 Carr. Boca del Rio, Alvarado, VER

Reviews

7.8

Good

Rating 10 - Excellent. 18 out of 68 reviews" "
Rating 8 - Good. 35 out of 68 reviews" "
Rating 6 - Okay. 6 out of 68 reviews" "
Rating 4 - Poor. 5 out of 68 reviews" "
Rating 2 - Terrible. 4 out of 68 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Alan, San Diego California

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are unique and park like. Song birds can be heard and we were surprised to watch a meter long iguana run up a tree unexpectedly. Honestly, I think the property could really use some updating here and there.. and a bit more outdoor cleaning. In fairness with so many trees, it’s pretty tough to eliminate all that drops into the pool.. but it needed some attention. Our stay got off to a rough start the first day but the property’s owner personally spoke to me and made sure we were well taken care of afterwards. Overall I would recommend a stay there and plan to return.
Stayed 2 nights in Oct 2020

10/10 Excellent

Leo, Guadalajara

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2020

6/10 Okay

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness
Disliked: Property conditions & facilities
Not complaining I just hope others will understand what they are in for at this peaceful jungle like property. You only get 3 little 12oz bottles of drinking water, then on your own. Our villa had no WIFI so go to dining area, No shampoo, all check-in forms are in Spanish only, unless you speak Spanish bring your "Google Translate". Only the owner speaks English; he lives on property. This is a beach property easily accessed and ocean breezes cool the grounds. We could not figure out when Breakfast would be served even though you can come sit in dinning area at 8am; I'm sure the staff will arrive sooner or later. Bring Fido at an extra $200 pesos/day. There is a great restaurant, "Sirloin", 5KM near. Tender, awesome beef in various menu selections. Veracruz is 1 hour drive from property. Veracruz reminded us of the port city, Long Beach, California. We enjoyed our days here and will definitely stay here again.
Stayed 2 nights in Feb 2019

8/10 Good

Raymond

Liked: Cleanliness, property conditions & facilities, room comfort
An off-season visit to a nice property
Our stay was a little pricey since we were two nights, there over a weekend but the place was empty. It was low season and we were the only guests the first night. We had a villa and it was clean and everything worked properly. I would return if we came back to the area. Beach access was nice and a fairly short walk. The pool might have been open but it was dirty and in serious need of cleaning. They did have a pool man on our last day but he had to shock the pool with chlorine making it unusable.
Stayed 2 nights in Jan 2019

8/10 Good

Janie

Liked: Room comfort
This place has a beautiful atmosphere however needs a bit of clean up. No real complaints, it just seems like it has lost its love.
Stayed 1 night in Oct 2018

8/10 Good

Vero, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, beautiful gardens & with a nice beach
Very nice experience, the hotel is in the nature, with nice gardens and the beach was wonderful and cleaned by the hotel, very nice... we enjoyed with kids!

8/10 Good

Verified traveller

Liked: Staff & service
Beautiful place
Very enjoyable. Beautiful settings. Unfortunately they haven't kept it. The restaurant has very good service and food. The staff very friendly and ready to please you. I will go back any day.

8/10 Good

UncleJohn, Boise, ID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice haciendas in a beautiful setting on beach
Staff and hotel were great. Limited English among the staff but fantastic ability at charades. They did their best considering my Espanol malo.

8/10 Good

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Villas Palmira
Mold growing on walls in bathroom. Bathroom ceiling leaked and dripped when it rained. The pool had mildew and mold growing on it. The sidewalks were not clear and were somewhat growed over.

4/10 Poor

JoAnn, philadelphia / corozal belize

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not at all what I expected from a hotel/ spa.
When arriving at nite was like driving into the jungle . It is set up more like a camp with cabins in the woods then a resort / spa with cabanas on the beach. There where very few choices of food on the menu . They where out if basic stuff like burgers or coke. There are dogs wondering at nite and a giant pig during the day , so not pet friendly at all. But it did have 2 maybe three redeeming qualities . Has a great pool . Was 50 feet fyom the ocean. And what little food they did have was really good.

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Le hace falta más mantenimiento
Necesitan poner mas enfasis en arreglar y cambiar aquello que ya esta viejo para darle un nuevo aire pues esta bien pero ya necesita renovarse en varias cosas
Stayed 2 nights in Feb 2021

8/10 Good

Cesar

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Regular, aunque costoso
La habitación es cómoda y agradable, el acceso a la playa dejo mucho que desear, esperaba un area para que los huéspedes pudieran disfrutar del acceso a la playa, en este aspecto dejó mucho que desear. En cuanto al costo si se me hizo un poco caro para lo que ofrece, no hubo servicio de cocina en toda mi estancia.
Stayed 4 nights in Jan 2021

10/10 Excellent

Jessica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volveré a regresar pronto
Excelente opción para descansó y la limpieza formidable.
Stayed 2 nights in Oct 2020

10/10 Excellent

Nairobi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

2/10 Terrible

Ricardo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Revisen bien el cupo antes de llegar
Me fue mal El hotel estaba lleno y me mandaron a otro No lleva un control de reservaciones
Stayed 2 nights in Mar 2020
Response from Ricardo on 15 Apr 2020
Hola, agradecemos tus comentarios y lamentamos profundamente que te hayas llevado esa impresión. Hemos compartido tus comentarios con el equipo encargado para tomar las medidas necesarias y que esto no se vuelva a repetir. Recibe nuestras más sinceras disculpas por los inconvenientes que te pudimos haber causado. Gracias por preferirnos le atendió Erika C.

8/10 Good

Tina, Ciudad de México

Travelled with family
Liked: Staff & service
Es un lugar rústico, solo creo falta personal para la atención, la señora de la recepción es muy amable y atenta pero ella no puede resolver todo, tienen privilegio de la playa pero las únicas dos palapas están cayéndose.
Stayed 2 nights in Mar 2020
Response from Tina on 15 Apr 2020
Hola, lamentamos que se hayan presentado estos inconvenientes durante tu estancia. Estamos trabajando para mejorar todos estos detalles y que tu experiencia sea más agradable. Gracias por tus comentarios. Gracias por preferirnos le atendió Erika C.

10/10 Excellent

Miguel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
......Muy bonito lugar , lo recomiendo ampliamente,....................................
Stayed 1 night in Feb 2020
Response from Miguel on 15 Apr 2020
Gracias por tu comentario y por haber elegido nuestro hotel. Estamos muy contentos de saber que disfrutaste de tu estancia con nosotros. Esperamos que tu próxima visita sea muy pronto Gracias por preferirnos le atendió Erika C.

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, amenities
Muy buena ubicación, falta de limpieza en las habitaciones respecto a que encontré insectos y demasiado excremento de ratón en las orillas de las camas y en la parte de arriba del closet, también la presencia de abundantes cangrejos dentro de la alberca que hacen complicado que uno entre a nadar o que pueda caminar sin preocupaciones en las instalaciones
Stayed 3 nights in Jun 2019

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Stayed 3 nights in Jan 2019

6/10 Okay

Vero, México

Liked: Room comfort
Disliked: Property conditions & facilities
En esta ocasión no estuvimos tan contentos, un colchón estaba horrible, agüado, una de las literas tenía sucia la colcha , no había las cosas de la carta para la hora de la comida y no me gustan los perros y había como 10 de los huéspedes, varios son correa.
Stayed 4 nights in Oct 2018

4/10 Poor

Verified traveller

Stayed 2 nights in Oct 2018

8/10 Good

Carolina, Jalisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy lindo el lugar y el personal super amable! Lo único malo es que el servicio de restaurante es solo hasta las 4pm y por lo tanto no hay cena
Stayed 1 night in May 2018

2/10 Terrible

Gerardo Alberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy caro para lo que es...
Mala experiencia mal servicio, horarios no hay para el restaurante es hasta qué el personal llegue, falta mantenimiento
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Agradable
En general bien y agusto. Difícil de poner TV funcionando.

8/10 Good

Armando, Estado de México

Liked: Staff & service, property conditions & facilities, room comfort
Es un hotel muy agradable para las personas que gustan estar cerca de la naturaleza.
Stayed 1 night in Apr 2018

10/10 Excellent

Magaly , veracruz, veracruz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relajación total
Lugar excelente para relajarte y convivir con la naturaleza. Personal muy atento, habitaciones limpias, ambiente magnifico, espero regresar pronto y disfrutar más tiempo con mi familia
Stayed 1 night in Apr 2018

10/10 Excellent

Flores , Guadaljara Jalisco.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy padre!! mucha vegetación.
Hola, muy cómodas instalaciones ya que está dentro de una hermosa vegetación así como una atención extraordinaria. Saludos.
Stayed 2 nights in Mar 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Un hotel que ofrece menos de lo que aparenta y demando costoso para lo que es.
Stayed 1 night in Dec 2017

8/10 Good

Daniel, Xalapa

Liked: Room comfort
Hotel modesto pero muy en contacto c/ la Naturalez
Si lo que buscas es un hotel ecologico en contacto con la naturaleza donde puedas tener la calma, este hotel es el indicado. Aun cuando sus acabados son muy rusticos, el lugar se encuentra en medio de la naturaleza donde puedes disfrutar de la calma.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien, se descansa placenteramente. Es necesario cambiar colchones y dar mantenimiento a áreas comunes.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy adradable
Fue una muy bonita experiencia con tanta naturaleza, solo falto que la alberca estuviera calentita y un poco de iluminación

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilloso, solo se recomienda cuidar mas las áreas verdes.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no vale lo que cuesta
El día que llegamos nos tardaron dos horas para entregarnos la habitación. El restaurante no es más que un comedor x que lo único que tiene son refrescos, cervezas y una que otra cosa. En la habitación que nos dieron(pulpo II) la chapa de la puerta no servía y las ventanas no tienen cerrojo. Los colchones son pésimos y las lagartijas abundan dentro. Cuentan con caja de seguridad, pero no sirven. Cuando reportamos las fallas de la habitación no hicieron caso y se negaron a repara o brindar otra solución. Pasamos muy mala experiencia tanto con el personal como con las instalaciones.

2/10 Terrible

IRMA ELIA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
INSATISFECHO
MUY MALA EXPERIENCIA LA HUBICACION NO ES LA QUE INDICAN, NO DAN REFERNCIAS Y EL GPS TE ENVÍA A OTRO LUGAR NINGUNA ATENCIÓN, HASTA INDIFERENCIA SOLO OBTUVE PEROS EN LOS SERVICIOS QUE SOLICITÉ

8/10 Good

Martina , Puebla

Liked: Cleanliness, property conditions & facilities
Vegetación sí, mosquitos no
Linda estancia en las villas. Los días agradables con vegetación que hace una atmosfera selvática, lamentablemente los mosquitos son parte de esta. Habitaciones amplias y limpias, los colchones algo gastados e incómodos. Bonito lugar en general.

8/10 Good

Tadashi

Liked: Cleanliness, property conditions & facilities
Disfruto con mi mascota.

8/10 Good

cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel muy agradable
Me gusto mucho el lugar muy tranquilo y rodeado de naturaleza.

8/10 Good

Jorge Adrian

8/10 Good

Angeles, Ciudad de México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente experiencia
Un lugar exótico y agradable en medio de la naturaleza que vale la pena vivir

10/10 Excellent

teresa, Cdmx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran lugar
Excelente lugar para descansar lejos de la ciudad muy lindo y natural

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
No había agua caliente cuando llegamos y falta de papel higiénico. Los perros de establecimiento mordió a mi perro.

8/10 Good

Sol

Liked: Staff & service, room comfort
Aunque es un hotel para descansar
Es un lugar tranquilo y agradable para descansar, esta muy cerca la playa, y si buscas algo mas, Boca del Rio y Veracruz estan a pocos minutos en coche

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly to pets. :-)

4/10 Poor

Brenda C Beaven, México

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Deficiente
El hotel está muy descuidado, las camas están fatales de incómodas, el baño chiquitito y se sale el agua cuando uno se baña, baño sin ventilación, sabanas percudidas

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Hotel es agradable, además esta cerca de la playa
Fue buena, solo que no nos gusto las sabanas estaban un poco desgastadas lo que las hacia verse sucias, y le falta un poco de limpieza en la tina del baño y la cocina sobretodo en los utensilios, en general el hotel es muy aceptable y bonito solo que le falta un poco de cuidado con detalles como cambiar los espejos del baño o pequeñas reparaciones como uno que otro mosaico caído. y limpiar el polvo de los armarios que eso deja mala impresión.