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"Small room and cheap breakfast"

"Great stay!"

"My stay at this hotel was unfortunately very disappointing overall. The staff members we interacted with were kind and polite, which I truly appreciated. However, when we went to pick up our luggage, there was nobody supervising the front area, meaning literally anyone could have walked away with our belongings. That felt very careless and unsafe. The facilities felt poorly maintained and outdated, and the mattresses were extremely worn out and uncomfortable, which made it difficult to rest...

"Room was clean, comfortable bed, pillows. Some of the walls in the bathroom were uneven. The door in the shower was loose and difficult to open you had to push hard. But over all very clean. In my first stay the drain in the shower was clogged. I waited till the next day texted the front desk, stated what happened and asked for a complimentary upgrade, and got a text immediately and was upgraded to a room with a terrace, too bad it was raining I was not able to enjoy it. The staff was good but...

"Nice location, close to the Park. The Lobby is attractive."

"despite what Expedia is publishing on their site that the breakfast is included in the price, the young lady at the reception asked us to pay if we want to have breakfast. This was at check in. We ask Expedia to refund us for the breakfast for 2 person for 2 nights. "

"The check in was relatively easy. The room smelled a little musty when we entered but putting on the AC/fan for a bit cleared that up. Rooms are only cleaned every two days which is fine but we needed extra towels so asked the cleaning lady and felt like it was a pretty big deal for her to give them to us. The breakfast is something to eat but not great. It’s a hard 10:00am shut down - doors are closing by 9:59.5 so don’t get caught inside."

"We were disappointed that there was no yoghurt at breakfast, but since we had a refrigerator we just bought some. Also fresh fruit was pretty skimpy. Room was clean and staff was helpful. Parking was fine."

"Great experience, we stayed for two nights with kids."

"We had a great stay at the Comfort Inn. The property was well maintained, the room was clean, and the breakfast buffet was a nice bonus. The hotel also offered a nice view of the Hudson River and was conveniently close to restaurants, supermarkets, and a bus stop with service to New York City."

"Excellent small hotel on Upper West Side. Very friendly staff and elegant lounge with nightly entertainment."

"Muy acogedor muy limpio y bien servicio"

"Great experience, large and clean rooms, attentive personal, very well connected with ferry and buses to Manhattan and great view of the skyline!"

"excelent"

"Good parking"

"Dirty linens left in room Something brown spattered on curtains Furniture falling apart Mildew on shower seat and ceiling Shower unsafe as tipped downward and almost slipped off Partners in hallway outside room until 2;30 am."

"All was good but the restaurant. Breakfast was poor."

"🌟"