4/10
I appreciate the house keeping workers hard work and courtesy in treating the guests and keeping up with the cleanliness of the rooms and the hallways. The swimming pool staff worked around the clock to keep the swimming pool and the surrounding area clean and presentable.
I did not like how the front desk staff and reservation employees did not care about the guests requests and And accommodation. The furniture is so outdated and below the standards of a five-star hotel. The private beach which should be the highlight part of the visit is filthy, disgusting and a trash dump literally. The breakfast was not added to the room charges. I had to pay 12 extra dollars for the breakfast per person per day, which was not worth even $5. All together, I am highly disappointed at the Sheraton hotel of El montezah in Alexandria. Needless to say I will never visit that place again.
Zibeda
เข้าพัก 3 คืน, กรกฎาคม 2025
