Search Hotels Near Al Twar Center, Dubai

"Everything at the property was great - convenient location (3min from airport), clean, easy check-in and friendly staff. Only negative was that no one responded to any of our three messages on the Hotel.com 'contact the property' messenger, so no one received our request for a shuttle to and from the airport. I suggest contacting them directly if you need to get in touch."

"Perfect"

"I stayed only for few hours. I have waited for an hour for the airport shuttle but no shuttle turned up. It was the other hotel shuttle kindly took me because he had returned twice and saw me still waiting. Spoke to the front desk and said you should have called. But none of this information has been said about calling in my booking. "

"If you need a sleepover with a proper bed, book early as they go quite quickly. My wife and I slept in separate singular sleepover pods for the first time. Convenient just to catch a few hours of rest. Yes it was clean and quiet. The space needed its own toilet and shower for the clientele to refreshen up for the next leg of the flights."

"Proximity to the airport is excellent! , staff was friendly and very prompt."

"Yes all good"

"I didn’t try any food at this location neither parking "

"Not Family Friendly, Extremely Poor Experience I wish I could give negative ratings. Even one star feels too generous. I traveled with my family, including my parents and 1-year-old child. I specifically chose this hotel and paid extra for a suite with kitchen facilities so we could comfortably prepare meals for our child. This decision turned out to be a mistake. At check-in, we waited 3 hours past the official time with no queue management. Guests arriving after us were given rooms first. Despite informing them we had a young child and had traveled internationally, there was no urgency. We missed our planned evening. We had requested adjacent rooms in advance but were given rooms on different floors without notice. This made things very difficult with a toddler. The key card system was a mess. Only two cards were given for two rooms, and elevator access required them. When we requested another card, one of the existing cards was silently deactivated, causing repeated issues and multiple trips to reception. Extra beds promised in the booking were not provided at check-in. Several essential amenities didn’t work: * Washing machine * Intercom * Power outlets * Stove We had to repeatedly follow up with multiple departments. It felt like we were managing the hotel ourselves. Because of the power and stove issues, we couldn’t prepare food for our child. Even heating water was delayed by over 3 hours, which was extremely stressful. "

"Great staff. Clean rooms, cooperative management team, great location. Spacious rooms "