Exterior

Reviews of Harataki

3.5 out of 5
Harataki
235 Yumoto Higashiyama machi, Aizuwakamatsu, Fukushima

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 3 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire facility was beautiful. Even though the staff spoke very little English, they were extremely helpful and kind to us. The food at the restaurant was also delicious! The staff there were so amazing and walked us through everything.
Stayed 1 night in Apr 2022

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
No air, no dinner! Lack of fresh air: extreme small room with non-opening windows. Be aware: if you have no reservation for dinner that means you will eat from your backpack in that hotel - no previous information about this fact. Bonus: the staff just did not really care. Of course there are not plenty of restaurants around... Bad experience, very overpriced place!
Stayed 1 night in Nov 2019

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking and easy bus loop access to sights
Hirosaki is interesting place to visit. Hotel in good locate. Free shuttle to train station.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience. Staff service outstanding. Private bath soothimg. Food met or exceeded expectations in quality, variety, and volume. Room was comfortable Japanese style, with lovely view of canyon and river. Recommend whole-heartedly, although Western guests should strive to understand hotel is very accomodating but Japanese style for beds and meals. That is what we sought and found. Very happy experience.
Stayed 3 nights in Sep 2018

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing times at a semi-traditional ryokan
I really like the location of this hotel/onsen. It's right on the river and you can hear and view it as you soak in the onsen or as you're enjoying tea in your room. The staff tried their best to help us in english. Between that and Google we were able to figure things out. The only disappointment is that meals were included but we were never told that we had to reserve and same day reservations are not permitted. Unfortunately cause I had heard really good things about their restaurant. We had to settle for a meal at the bar which was lacklustre. But otherwise everything was great and yukata as well as all toiletries and slippers are included. Staff is very polite and professional.

6/10 Okay

Yuri

夕食なしで予約していたが、ホテル周辺には特に何もなかったため、夕食をつけていただいてありがとうございました。ただ、確認した際は「付いてますよ」と言われたが、帰りのスタッフには「今後は、気をつけた方が良いですよ」と強めに言われてしまった。温泉は最高でした。
Stayed 1 night in Jun 2023

8/10 Good

Satomi

Liked: Staff & service, room comfort
H30.10.22滞在
ここが素晴らしい!とかは特になかったのですが、ここが足りないなぁというのも特になく…不満な点はなかったので全体的には満足です。強いて言うなら料理のレベルはあまり高くないです。ですがお年寄り向けなので、宿泊者の年齢を考えると、これでいいのかな。という感じもしました
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2018

6/10 Okay

まま

Liked: Staff & service
盆踊り
食事のハーフバイキングは量を調節できるのが良かったです。 盆踊りの時期に行けて、日本の夏を感じました。 外観に対して、食事の場所は新しかったです。客室の水回りがちょっと気になりました。 お見送りで、ずーっと見えなくなるまで手を振っていただきました。お世話になりました。
Stayed 1 night in Aug 2017