Central location. No real dramas.
The lady at reception today, needs to find some common courtesy and a little respect toward us the customer.
Were all the same in life. No one is, better than anyone else.
Without customers she wouldnt have a job. Even if she did own the place, which I doubt.
The location was great, the sound from the street was very muffled (even though close to nightclubs), and although the room was very small it was enough!
Very convenient location and the room was modern and clean
Note that rooms facing the Main Street may be quite loud, but my room facing the ocean was very quiet.
I used the hotel as a base for overnight sailing trips in Whitsundays and it’s the perfect location for this being walking distance to both marinas. I was super appreciative of Allison and her team who assisted with all sorts of permutations of luggage storage with early check-outs and late check-ins.
It’s also the perfect location for pubs/cafes at Airlie beach as well as the lagoon.
Heart hotel is a basic good hotel with a great location on the main shopping and restaurant street in Airlie beach. And just 1 minute from tve Lagoon.
However, we had a room with balcony and sea view - good to mention that it is a big oarking inbeteen the hotel and the sea. 😎
Also the hotel was described as luxury in hotels.com - again, basic standard room according to me ( and I am definitely not used to luxury hotels over all)
With that said I could although recommend the hotel.
We loved our stay at the heart hotel. Firstly, we loved the location. Small walk to just about everything. Most tours pick up from behind the hotel. The staff were wonderful and kind (especially Dean).
The only constructive feedback we have was in relation to the cleanliness - our room wasn’t properly cleaned (just a bed remake). This didn’t bother us too much though!
Loved the stay thank you
Lovely service and great location. It was a bit noisy at night due to the bars and then in the morning with garbage trucks and delivery. The room was small but no problem for 2 people.
For the price it was excellent and better than expected. Again the customer service from the staff was excellent.
Chris
เข้าพัก 1 คืน, มกราคม 2025
4/10 แย่
Roberto
7 ม.ค. 2025
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
ไม่ชื่นชอบ: พนักงานและบริการ
Male il fatto di dover pagare 200dollari di cauzione su una camera prepagata. Male il fatto di avere il balcone e non poterci fumare. Molto male il fatto che non ci fosse nemmeno una bottiglia di acqua nel frigobar.
A good property to stay however they could have given us a few more cloth hangers and dental kits for the price they charge. Overall a positive experience.