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"This place is as clean and in a nice area, but it is not a hotel. Which you see when booking, but it just wasn’t the best with communication and trying to get updates. We are Hilton diamond members and couldn’t get into our room until right at 4:00, even though we got there at 10 and were willing to pay for early check in. We were in town for an event and had to be late to that so we could get ready since we flew in from out of town. I didn’t love not being able to talk to a typical front desk...

"Bad"

"We booked this hotel for a weekend and because our stay should have a breakfast included. It turned that breakfast means coffee and instant oatmeal by reception area only. Very disappointed. It shouldn’t be advertised as with breakfast"

"The parking lot was big, thr room was clean"

"It was an incredible stay, clean room, big bed, the closest place to fill up water bottles (that I found) is in the gym, but it wasn't far. We didn't stay too long, just barely 1 night, but it was a great experience."

"We stay here a couple of times each year. The staff is always so friendly and the rooms are nice and clean. It’s our go-to place to stay in West Valley City :) Highly recommend !"

"I love this location. This was our second time staying here, and we'll most likely come again when traveling through northern Utah. There is a Maverik gas station next door, and a Winco across the street for your needs. That might sound too busy for some people, but this location is in a very nice area, and off the beaten path. There are also many restaurants close by."

"Staff were helpful. Add a fee to upgrade the room. Enjoyed the stay."

"Daytime desk staff did not listen to our concerns and requests were not completed."