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Hotel Emporio Acapulco

3.5 star property
Travelers can lounge by the infinity pool with a cool drink, indulge in rejuvenating spa treatments, and savor excellent cuisine at two distinct restaurants

Choose dates to view prices

Hotel Emporio Acapulco offers a private beach for sunbathing and a swim-up bar for cooling off. Enjoy delicious meals at two on-site restaurants, convenient shopping, and WiFi just steps away. The staff is consistently praised for their attentive service.

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Restaurant
  • Air-conditioning
  • Gym
The current price is ฿3,866
฿4,640 total
includes taxes & fees
22 Mar - 23 Mar

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room Standard with Sea View

In-room safe, desk, blackout curtains, iron/ironing board

Room Standard with Sea View

  • 30 sq m
  • Sleeps 2

View all photos for Room Deluxe with Sea View

In-room safe, desk, blackout curtains, iron/ironing board

Room Deluxe with Sea View

  • 35 sq m
  • Sleeps 3

View all photos for Room Standard with Sea View

In-room safe, desk, blackout curtains, iron/ironing board

Room Standard with Sea View

  • 30 sq m
  • Sleeps 4

View all photos for Suite Privilege Club King Ocean View

View from room

Suite Privilege Club King Ocean View

8.8 out of 10
Excellent
(15 reviews)
  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room Superior with Sea View

In-room safe, desk, blackout curtains, iron/ironing board

Room Superior with Sea View

  • 30 sq m
  • Sleeps 4

View all photos for Superior Double Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Ocean View

7.8 out of 10
Good
(98 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Privilege Club Doble Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Suite Privilege Club Doble Ocean View

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Ocean View

View from room

Superior King Ocean View

8.4 out of 10
Very good
(15 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite 2 Double Beds Ocean View

Junior Suite 2 Double Beds Ocean View | In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite 2 Double Beds Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Ocean View

8.0 out of 10
Very good
(20 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King Ocean View

View from room

Standard King Ocean View

9.2 out of 10
Wonderful
(9 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room Deluxe with Sea View

In-room safe, desk, blackout curtains, iron/ironing board

Room Deluxe with Sea View

  • 35 sq m
  • Sleeps 4

View all photos for Suite Junior with Sea View

In-room safe, desk, blackout curtains, iron/ironing board

Suite Junior with Sea View

  • 30 sq m
  • Sleeps 4

View all photos for Double Room Standard with Sea View

In-room safe, desk, blackout curtains, iron/ironing board

Double Room Standard with Sea View

  • 30 sq m
  • Sleeps 4

View all photos for Superior Queen with ocean view

In-room safe, desk, blackout curtains, iron/ironing board

Superior Queen with ocean view

8.2 out of 10
Very good
(53 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
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About the area

Located in Costera Acapulco, a neighbourhood in Acapulco, Hotel Emporio Acapulco is in the entertainment district and on a private beach. The area's natural beauty can be seen at Papagayo Beach and El Veladero National Park, while Naval History Museum and Acapulco Historical Museum of Fort San Diego are cultural highlights. Travelling with kids? Consider Casa de la Cultura and Botanical Gardens of Acapulco. Looking to get your feet wet? Jet skiing, snorkelling and waterskiing adventures can be found near the property. Visit our Acapulco travel guide
Map
Av. Costera Miguel Aleman 121, Fracc. Magallanes, Acapulco, GRO, 39670

What's nearby

  • Diana Cazadora al atardecer Ciudad de México
    Diana the Huntress
    1 min walk - 0.0 km
  • Condesa Beach which includes a coastal town and a beach
    Condesa Beach
    2 min walk - 0.2 km
  • papagayo rojo posado sobre una rama
    Parque Papagayo
    19 min walk - 1.6 km
  • Diana Galleries Mall
    2 min walk - 0.2 km
  • Playa El Morro
    2 min walk - 0.2 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    29 min drive

Restaurants

  • La Casa de los Abuelos Galerias Diana
    3 min walk
  • Fisher's Acapulco
    2 min walk
  • Vips
    2 min walk
  • Café Al mar
    2 min walk
  • Aca Drinks Vinos Y Licores
    3 min walk

About this property

Hotel Emporio Acapulco

Family-friendly hotel near La Quebrada Cliffs
Near Papagayo Beach, Hotel Emporio Acapulco provides a swim-up bar, a poolside bar and a terrace. This hotel is a great place to bask in the sun with a private beach and beach cabanas. Treat yourself to some rest and relaxation at Oriental Spa, the on-site spa. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. In-room WiFi (surcharge), with a speed of 25+ Mbps, is available to all guests, along with shopping on-site and a garden.
Other perks at this hotel include:
  • 3 outdoor pools and a children's pool, along with a swim-up bar
  • Buffet breakfast (surcharge), valet parking (surcharge) and airport drop-off service (surcharge)
  • An infinity pool, babysitting (surcharge) and multilingual staff
  • A front desk safe, a gift shop and a porter/bellboy
  • Guest reviews say great things about the helpful staff
Room features
All 422 rooms have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as safes and WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 42-inch HDTVs with cable channels
  • Balconies, coffee/tea makers and daily housekeeping

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฿3,362 total
includes taxes & fees
20 Apr - 21 Apr
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Property amenities

Internet

  • Available in all rooms: WiFi (MXN 250 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 250 per night); wired internet (surcharge)

Parking and transport

  • 24-hour airport drop-off shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Parking on site (MXN 220 per night)
  • Valet parking on site (MXN 220 per night)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 12:30 PM for a fee: MXN 340 to 355 for adults and MXN 165 to 180 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Infinity pool
  • Playground
  • Shopping

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • On a private beach
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • No lift

More

  • 11 floors
  • 2 buildings
  • Banquet hall
  • Built in 1952
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch HDTV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 833

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 340 to 355 for adults and MXN 165 to 180 for children
  • Fee for in-room wireless Internet: MXN 250 per night (rates may vary)
  • Fee for wireless Internet in public areas: MXN 250 per night (rates may vary)
  • Fee for wired Internet in public areas: MXN 250 per night (rates may vary)
  • Airport shuttle fee: MXN 380 per vehicle (maximum occupancy 4)
  • Self-parking fee: MXN 220 per night
  • Valet parking fee: MXN 220 per night
  • Late check-out fee: MXN 833 (subject to availability)
  • Pool fee: MXN 500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The optional pool fee listed is applied per person, per entrance for access to the Infinity pool area, and can be redeemed towards food and drink.

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Acapulco Emporio
Acapulco Emporio Hotel
Acapulco Hotel Emporio
Emporio Acapulco
Emporio Acapulco Hotel
Emporio Hotel
Emporio Hotel Acapulco
Hotel Acapulco Emporio
Hotel Emporio
Hotel Emporio Acapulco
Hotel Emporio Acapulco Hotel
Hotel Emporio Acapulco Acapulco
Hotel Emporio Acapulco Hotel Acapulco

Frequently asked questions

Does Hotel Emporio Acapulco have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool types include infinity pools.

How much does it cost to stay at Hotel Emporio Acapulco?

As of 20 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Emporio Acapulco on 22 Mar 2026 start from ฿3,866, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Emporio Acapulco pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Emporio Acapulco?

Self-parking is available for MXN 220 per night. Valet parking is available for MXN 220 per night.

What time is check-in at Hotel Emporio Acapulco?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hotel Emporio Acapulco?

Checkout is at noon. Late checkout is available for MXN 833 (subject to availability).

Does Hotel Emporio Acapulco provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport. A fee of MXN 380 per vehicle applies.

Where is Hotel Emporio Acapulco located?

Located in Costera Acapulco, this beachfront hotel is in the entertainment district and within 1 mi (2 km) of Playa El Morro and Papagayo Beach. Condesa Beach and Diana the Huntress are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Emporio Acapulco Reviews

8.4

Very good

8.6

Cleanliness

2.0

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 898 out of 1665 reviews
Rating 8 - Good. 397 out of 1665 reviews
Rating 6 - Okay. 195 out of 1665 reviews
Rating 4 - Poor. 83 out of 1665 reviews
Rating 2 - Terrible. 92 out of 1665 reviews

Reviews

Verified

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay in Emporio!! Check in was great, the room was clean and spacious, breathtaking views, but the best part is all it’s employees, especially Zacarías, great service in the restaurant at breakfast!!!
Balcón
Vista del cuarto
Área infantil en alberca
Entretenimiento en albercas
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes we were on the top floor with an amazing view of the ocean
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Armando

Liked: Cleanliness, amenities, property conditions & facilities
Rooms need some upgrades. Overall, great location and amazing view.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities
Overall, this is a very nice hotel with great amenities. The breakfast buffet had excellent options, and the pools were fantastic—we really enjoyed them. The hotel was very clean and worked well for traveling with a partner or children. The only downside was that the power kept going out during both the day and night, which was inconvenient. Aside from that issue, it was a comfortable and enjoyable stay.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont have words to describe how amazing this trip was, best costumer seevice, amazing views and very relaxing the entire stay, food was amazing and didnt even have to leave the resort .
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant stay. Friendly staff, very accommodating, clean and recently updated rooms. Very nice designs and everything working well. Great price for what we got. There is construction in the building as they are still renovating rooms but it did not bother us when sleeping. View is amazing!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Luis Antonio Tamez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Vanessa

Liked: Staff & service
The staff and security and all the workers were extremely attentive
Stayed 4 nights in Aug 2025
Verified

6/10 Okay

Genesis

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The views and room were stunning! However the valet and hotel staff were rather rude. My fiance doesn't speak Spanish, but I do, and some staff members would get upset when I'd ask them to repeat themselves. It just made things a little awkward.
Stayed 4 nights in Jan 2026
Verified

4/10 Poor

fidel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good. But rooms outdated, toilet ans shower not working properly, AC not cooling enough. Staff not very informative
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Julio Rolando

Liked: Cleanliness, staff & service
I loved that was by the beach in the middle of the city easy access to city transportation 12 pesos pp. Beach had glass and garbage, needs to be clean up. I didn't see anybody from the hotel cleaning the beach. My bathroom stinks like sewer water day and night.
Stayed 7 nights in Sep 2025
Verified

6/10 Okay

Ambar Altagracia

Disliked: Amenities
Being a frequest flyer I can compare and to me, this hotel was overrated. It was wheelchair accessible (as it should), ordering food from room service was much better than the buffer and much cheaper. The most important, the hotel didnt have any entertaintment for children or adults. Few pools, the beach and expensive paid water sports, like Jetskies, etc. For someone who will stay more than 2 nights it can get a bit repetative. Also, parking its not free, get ready to pay for that, wether its included in your booking or not, ITS NOT FREE.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was Beautiful (Floor 11), Staff was very kind. Beautiful place. Amazing View.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great , staff so kind and helpful.beach view is awesome.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Karen Lee

Liked: Cleanliness, amenities, property conditions & facilities
It would have been better if it was offering services in English as well as spanish. We struggled to understand things.the toilet issues and hot water issues were resilved wirhin a few hours of the issue. Staff were friendly and room was beautiful. Public beach and if you wantef a chair and umbrella you had to pay extra
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Elsa

Liked: Cleanliness, property conditions & facilities
Todo excelente
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marco Polo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Claude

Liked: Cleanliness, amenities, property conditions & facilities
Construction in front of hotel, infinity pool now charged 250 pesos per day, buffet really bad for the amount they charge.
Stayed 14 nights in Feb 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
I’m happy
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jaret

Liked: Cleanliness, amenities, property conditions & facilities
It was a great time. I had a late flight and they quickly gave me options that varied depending if I wanted to spend extra money or not. Very kind team. Even though they are still in repairs from the hurricanes they made my stay wonderful. Definitely would stay with them again.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice but room only get one bef but I book two
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mariiella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente me fascina
Stayed 2 nights in Sep 2025