Shangri-La Hotels and Resorts hotels in Abu Dhabi

"We came back to the W as a family this time. We had connecting track view rooms on the Marina side which also came with an accessible room for smooth disabled facilities. Staff were amazing as always from the valets, security, reception, concierge, breakfast, gym to the housekeeping staff. Everyone deserves credit for the hospitality and efficient service they provide at one of the busiest times of the year. They helped create a welcoming atmosphere at all times for groups of all ages. I’d asked for an extra single bed to be provided in one room and it wasn’t picked up from our wishlist (all the other items were though) but was brought up within 20mins despite it being 3am. We stayed over NYE so got to see the Yas Fireworks at the Etihad Arena from our room. There was music till the early hours which got a bit noisy for the kids but expected due to the branding vibe of the hotel. The window do keep some of the noise from the track and overhead planes out but this is not the place to stay if you want total tranquility for the duration of your stay. Great location for the Yas theme parks and only 1hr from Dubai Marina by car. For those wishing to get tickets to the parks, there is are discounted tickets for Person of Determination and an accompanying adult available from the parks. My daughter went on many of the rides at Warner Bros despite some concern about being denied access raised by other posts online. We didn’t get to run/cycle on the track as TrainYas was not open o"

"Excellent all the services "

"Staff very kind and helpful"

"Room was clean , staff was very helpful "

"Clean room, great service. I had to checked out at 12 but had to be at the airport at 10pm, I was able to use their Beach Club the whole day, they had very clean showers with all you need to get ready after a relaxing day and get to the airport after. I'm staying here again when I'm back."

"Lovely hotel, staff exceptional cannot fault anything will most certainly stay here again, if I am working in the area, highly recommend "

"Although the property has gigantic proportions that make it at times unnavigable and makes it feel impersonal this is definitely an Arabian Nights palace with impeccable service and pool areas among the most beautiful in the world - with a private beach! It’s a bit far from everything else but with a unique beach front view to the newest and even more spectacular Sultan palace. I have also checked the Four Seasons which pales in comparison with this"