Dear Mr. Kazuki,Thank you very much for your review further of your stay at Executive Suites. It has been a pleasure to learn of your overall pleasant stay with us and that the many facets that were provided to you met your expectations. Guest reviews always infuse a new zest in our team and we thank you for motivating us with your kind words. In our bid to provide flawless experiences to our guests, our associates work round-the-clock and a review like yours is the perfect pat on their back.I sincerely apologize for the inconvenience you experienced during your stay with us. We have taken good note of your feedback and I personally look into this issue to find better solution and improvement.Sincerely,Mahmoud TharwatHotel Manager
The rooms smells like cigarette smoke so we have to change rooms. Then the AC doesnt work so we have to change room again. You can still smell cigarette smoke inside the room so we have to turn on the exhaust all day. When taking a shower, the water floods the bathroom even when the shower curtain is inside the tub. so we have to ask for extra mats to dry off the floor. Their bath towel is humongous its used for swimming pools towels.
Christine
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก Mahmoud วันที่ 1 พ.ค. 2024
Dear Ms. Christine,It was a pleasure having you with us. It was most kind of you to share your thoughts with regards to your recent visit. Since we are continually striving to provide our guests with the best in service and accommodations, your help in this regard is most appreciated.I trust you will accept that the disappointment you had in during your stay will not reflect our normal standards.We do pride ourselves on our exceptionally high standards of service and we do sincerely hope you will not judge us solely on the basis of this particular experience.At Executive Suites, we are committed to providing wonderful memories for all our guests and we hope you will give us the opportunity to share with you a better hospitality experience once again in the future.Sincerely,Mahmoud TharwatHotel Manager
8/10 ดี
Harpreet
เดินทางกับครอบครัว
2 เม.ย. 2024
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Staff was very friendly...
Harpreet
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Mahmoud วันที่ 1 พ.ค. 2024
Dear Mr Harpreet,We are delighted to have to know about your great stay at Executive Suites and that you have wonderfully shared on this forum. We are truly glad that you had a pleasant time during your stay. Guest reviews always infuse a new zest in our team and we thank you for motivating us with your kind words; a review like yours is the perfect pat on their back.We are committed to providing wonderful memories for all our guests and I hope you will give us the opportunity again to share with you true Executive Suites Hospitality. Once again, I really appreciate your comments and feedback. Sincerely,Mahmoud TharwatHotel Manager
4/10 แย่
targui
เดินทางกับครอบครัว
24 ก.พ. 2024
Arnaque dans sa splendeur !
Arrivée à 14.30, la première chambre proposé sentait la cigarette et humidité.
Pour conclure , hôtel ne propose aucun service transfert vers aéroport et si vous prenez option petit déjeuner, ne vous attendait pas à le recevoir si vous quittez hôtel avant 7hrs du matin .
targui
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Mahmoud วันที่ 6 มี.ค. 2024
Dear Valued Guest,We are very sorry to read that you felt the overall experience did not live up to your expectations and that you didn’t enjoy your stay with us. All guest feedback is of utmost importance and can be solved during the stay as you had ample time to bring to our attention your concerns about the room and we would gladly change yours to one that meets your satisfaction.I trust you will accept that the difficulties you experienced are certainly not reflective of our normal standards. We have taken good note of your remarks to find better solutions and improvements. At Executive Suites we are committed to providing wonderful memories for all our guests and we hope you will allow us to share with you a better hospitality experience once again in the future.Sincerely,Mahmoud TharwatHotel Manager
10/10 ดีเลิศ
Alla
19 ม.ค. 2024
Alla
เข้าพัก 7 คืน, มกราคม 2024
การตอบกลับจาก Mahmoud วันที่ 6 มี.ค. 2024
Dear Valued Guest,We are delighted to have to know about your great stay at Executive Suites and that you have wonderfully shared on this forum. We are truly glad that you had a pleasant time during your stay. Guest reviews always infuse a new zest in our team and we thank you for motivating us with your kind words; a review like yours is the perfect pat on their back.We are committed to providing wonderful memories for all our guests and I hope you will give us the opportunity again to share with you true Executive Suites Hospitality. Once again, I appreciate your comments and feedback. Sincerely,Mahmoud TharwatHotel Manager
10/10 ดีเลิศ
DAE HO
18 ม.ค. 2024
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
DAE HO
เข้าพัก 7 คืน, มกราคม 2024
การตอบกลับจาก Mahmoud วันที่ 6 มี.ค. 2024
Thank you for rating us.
10/10 ดีเลิศ
Oleksandr
เดินทางกับครอบครัว
15 ม.ค. 2024
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Amazing experience
It was amazing experience, definetely recommend that place, I was staying in different hotels , that one not the most expensive but DeFi the most nice.
Oleksandr
เข้าพัก 27 คืน, ธันวาคม 2023
การตอบกลับจาก Mahmoud วันที่ 6 มี.ค. 2024
Dear Mr. Oleksandr,We are delighted to have to know about your great stay at Executive Suites and that you have wonderfully shared on this forum. We are truly glad that you had a pleasant time during your stay. Guest reviews always infuse a new zest in our team and we thank you for motivating us with your kind words; a review like yours is the perfect pat on their back.We are committed to providing wonderful memories for all our guests and I hope you will give us the opportunity again to share with you true Executive Suites Hospitality. Once again, I appreciate your comments and feedback. Sincerely,Mahmoud TharwatHotel Manager
Dear Mr. Ulrich,We are delighted to have to know about your great stay at Executive Suites and that you have wonderfully shared on this forum. We are truly glad that you had a pleasant time during your stay. Guest reviews always infuse a new zest in our team and we thank you for motivating us with your kind words; a review like yours is the perfect pat on their back.We are committed to providing wonderful memories for all our guests and I hope you will give us the opportunity again to share with you true Executive Suites Hospitality. Once again, I appreciate your comments and feedback. Sincerely,Mahmoud TharwatHotel Manager
8/10 ดี
DAE HO
24 ธ.ค. 2023
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
DAE HO
เข้าพัก 7 คืน, ธันวาคม 2023
การตอบกลับจาก Mahmoud วันที่ 2 ม.ค. 2024
Thank you for rating us.
8/10 ดี
ผู้เข้าพักจริง
เดินทางเพื่อธุรกิจ
17 ธ.ค. 2023
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
ผู้เข้าพักจริง
เข้าพัก 20 คืน, พฤศจิกายน 2023
การตอบกลับจาก Mahmoud วันที่ 2 ม.ค. 2024
Thank you for rating us.
2/10 แย่มาก
Fida
เดินทางกับครอบครัว
15 ธ.ค. 2023
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
The shift in charge was a scammer.
He charged twice for the 1 night.
Please stay away from the night shift manager at the front desk.
He is absolutely disgusting, disrespectful and rude.
Fida
การตอบกลับจาก Mahmoud วันที่ 2 ม.ค. 2024
Dear Mr. Fida,We appreciate an honest review from our guests and we take every feedback seriously. At Executive Suites, Abu Dhabi our team provides the best assistance to our guests which has always garnered us positive feedback. However, your experience with us was not on par with your expectations and we regret to know that. Please be assured that the issues raised have been investigated and appropriate action has been taken to prevent any guests from being similarly inconvenienced in the future.We are committed to providing wonderful memories for all our guests and I hope you will give us the opportunity again to share with you true Executive Suites Hospitality.Once again, I really appreciate your comments and feedback.Sincerely,Mahmoud TharwatHotel Manager
6/10 พอใช้
Ahmed
เดินทางเพื่อธุรกิจ
30 พ.ย. 2023
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Good for a short business stay
Very basic studio apartment. Bad breakfast. Staff is friendly. Good for a short stay of 2 to 3 days max. The location is not bad has some food outlets around it and a big supermarket.
Ahmed
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Mahmoud วันที่ 2 ม.ค. 2024
Dear Mr. Ahmed,Thank you very much for your review further of your stay at Executive Suites. It has been a pleasure to learn of your overall pleasant stay with us and that the many facets that were provided to you met your expectations. Guest reviews always infuse a new zest in our team and we thank you for motivating us with your kind words. In our bid to provide flawless experiences to our guests, our associates work round-the-clock and a review like yours is the perfect pat on their back. We have taken good note of your remarks to find better solutions and improvements. We are committed to providing wonderful memories for all our guests and I hope you will give us the opportunity again to share with you true Executive Suites Hospitality. Once again, I really appreciate your comments and feedback. Sincerely,Mahmoud TharwatHotel Manager
The items in the room ain't working such as blower , water heater and the hospitality is poor
Eddie
เข้าพัก 4 คืน, ตุลาคม 2023
10/10 ดีเลิศ
Iman
28 ต.ค. 2023
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Es war sehr schön und wir haben das Zimmer früher bekommen.
Iman
เข้าพัก 1 คืน, ตุลาคม 2023
2/10 แย่มาก
Atif
เดินทางเพื่อธุรกิจ
20 ต.ค. 2023
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
They did not have non-smoking room, I could not sleep and checked out at 5:45am. They did not even have anything for breakfast. I need full refund for this stay
Atif
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Mahmoud วันที่ 23 ต.ค. 2023
Dear Mr. Atif,We are very sorry to read that you felt the overall experience did not live up to your expectations and that you didn’t enjoy your stay with us. All guest feedback is of utmost importance and can be solved during the stay as you had ample time to bring to our attention your concerns about the room and we would gladly change yours to one that meets your satisfaction.I trust you will accept that the difficulties you experienced are certainly not reflective of our normal standards. Please be assured that the issues raised have been investigated and appropriate action has been taken to prevent any guests from being similarly inconvenienced in the future.At Executive Suites we are committed to providing wonderful memories for all our guests and we hope you will give us the opportunity to share with you a better hospitality experience once again in the future.Sincerely,Mahmoud TharwatHotel Manager
6/10 พอใช้
RAMI
20 ต.ค. 2023
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
The stay including breakfast were okay.
RAMI
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Mahmoud วันที่ 23 ต.ค. 2023
Dear Mr. Rami,Thank you very much for your review further of your stay at Executive Suites. It has been a pleasure to learn of your overall pleasant stay with us and that the many facets that were provided to you met your expectations. Guest reviews always infuse a new zest in our team and we thank you for motivating us with your kind words. In our bid to provide flawless experiences to our guests, our associates work round-the-clock and a review like yours is the perfect pat on their back.We are glad that we could make your visit equally memorable and that you had a great time.We are committed to providing wonderful memories for all our guests and I hope you will give us the opportunity again to share with you true Executive Suites Hospitality.Once again, I really appreciate your comments and feedback.Sincerely,Mahmoud TharwatHotel Manager
Good quality/price easy access to town, airport. Breakfast varied , staff polite and professional.
Aleksandar
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Mahmoud วันที่ 23 ต.ค. 2023
Dear Mr. Aleksandar,We are delighted to have to know about your great stay at Executive Suites and that you have wonderfully shared on this forum. We are truly glad that you had a pleasant time and hope you will plan another stay with us.We are committed to providing wonderful memories for all our guests and I hope you will give us the opportunity again to share with you true Executive Suites Hospitality. Once again, I really appreciate your comments and feedback. Sincerely,Mahmoud TharwatHotel Manager
8/10 ดี
robinson
4 ต.ค. 2023
robinson
เข้าพัก 3 คืน, กันยายน 2023
การตอบกลับจาก Mahmoud วันที่ 23 ต.ค. 2023
Dear Mr. Robinson,Thank you very much for your review further of your stay at Executive Suites. It has been a pleasure to learn of your overall pleasant stay with us and that the many facets that were provided to you met your expectations. Guest reviews always infuse a new zest in our team and we thank you for motivating us with your kind words. In our bid to provide flawless experiences to our guests, our associates work round-the-clock and a review like yours is the perfect pat on their back.We are glad that we could make your visit equally memorable and that you had a great time.We are committed to providing wonderful memories for all our guests and I hope you will give us the opportunity again to share with you true Executive Suites Hospitality.Once again, I really appreciate your comments and feedback.Sincerely,Mahmoud TharwatHotel Manager
I had a great stay and was happy with the room and service received from the friendly and helpful staff. The breakfast choices were limited and could have had more variety.
corey
เข้าพัก 2 คืน, มกราคม 2023
การตอบกลับจาก Mahmoud วันที่ 19 มี.ค. 2023
Dear Valued Guest,Thank you very much for your review further of your stay at Executive Suites. It has been a pleasure to learn of your overall pleasant stay with us and that the many facets that were provided to you met your expectations. Guest reviews always infuse a new zest in our team and we thank you for motivating us with your kind words. In our bid to provide flawless experiences to our guests, our associates work round-the-clock and a review like yours is the perfect pat on their back. We have taken good note of your remarks to find better solutions and improvements. We are committed to providing wonderful memories for all our guests and I hope you will give us the opportunity again to share with you true Executive Suites Hospitality. Once again, I really appreciate your comments and feedback. Sincerely,Mahmoud TharwatHotel Manager
8/10 ดี
LILIANA
เดินทางเป็นกลุ่ม
23 พ.ย. 2022
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Everything good EXCEPT-------
Overall good, but basically all rooms are smoking, even when we asked for a non-smoking room. It smelled horribly bad like someone was there smoking right before we were there. So if you do not smoke / do no like / are allergic to cigarretes or cigars I do not recomend here...
Very old building. Price/benefit ratio not worth it. the only point in favor is the location (which is great).
bathtub was dirty (we found some hairs inside. We arranged a room for 4 and when we arrived there was 1 bed only, they tried to charge us extra for the extra bed yet I was so angry that I requested to cancel the booking and was willing to go somewhere else.
I will not trust in Expedia any more. I used to be a very active client of you but some years ago I had really bad experiences and I started using another App. it was a mistake trying to come back to you guys, very disappointing. I have no idea how in the world this property has 4 stars in your reviews!!!
ผู้เข้าพักจริง
เข้าพัก 1 คืน, พฤศจิกายน 2019
10/10 ดีเลิศ
Mohamed
21 พ.ย. 2019
Mohamed
เข้าพัก 1 คืน, พฤศจิกายน 2019
8/10 ดี
Ma. Eloisa
16 พ.ย. 2019
Ma. Eloisa
เข้าพัก 2 คืน, พฤศจิกายน 2019
10/10 ดีเลิศ
ผู้เข้าพักจริง
4 ต.ค. 2019
NS room resolved next day. Hotel staff, security, and accommodation excellent and beyond expectations